BlueCross BlueShield of South Carolina
Analyst, Business I
BlueCross BlueShield of South Carolina, Columbia, South Carolina, United States
Summary
Assists in formulating and defining systems scope and objectives using research and basic understanding of business systems and industry requirements. Learns to conduct business process analyses, needs assessments and cost/benefits analyses for aligning operations solutions with business initiatives. Provides assistance in testing efforts and may provide security administration to application supported by area when the appropriate written and approved request is received. Description
Logistics: Palmetto GBA – one of BlueCross BlueShield's South Carolina subsidiary companies. Location
This position is full-time (40-hours/week) Monday-Friday in a remote environment. You will work an 8-hour shift scheduled during our normal business hours of 8:00AM-5:00PM. It may be necessary, given the business need, to work occasional overtime. Benefits
BlueCross BlueShield of South Carolina and its subsidiary companies have contracts with the federal government subject to the Service Contract Act (SCA). Under the McNamara-O'Hara Service Contract Act (SCA), employees cannot opt out of health benefits. Employees will receive supplemental pay until they are enrolled in health benefits 28 days after the hire date. What You’ll Do
Obtain a detailed understanding of the major operations and functions in effect within the areas being supported. Review basic system enhancements/upgrades to determine applicability of customer file modification requirements. Following clearly defined procedures, assist in facilitating timely and accurate updates to reference files based on customer requests. Document system problems and assist in their resolution. Review and complete various daily reports to ensure the system is performing as expected. Prepare written reports and analysis, including recommendations pertaining to system functionality and testing progress. Prepare and review test data, test plans and test matrices for system changes. Develop test matrices to accurately reflect changes and detail expected outcome. Execute test cases and evaluate test results for errors. Report problems through appropriate channels and suggest corrections for a successful implementation. Under the guidance of an advanced business analyst or manager, learn to define business requirements, perform tests, and may lead small projects. Learn how to prepare and review data for analysis in order to evaluate the activities, performance and systems within a specific area for standards and workflow simplification. Communicate with management and departmental personnel to document workflow procedures. Assist in preparing verbal and written communication about business changes with management or other staff members. Function as liaison between the operations testers and information systems to facilitate communications. In addition, assist customer testers with issues that arise during projects. To Qualify For This Position, You'll Need The Following
Required Education: Bachelor's degree. Degree Equivalency: 4‑years job related work experience OR Associate's and 2‑years job related work experience. Required Software and Tools: Advanced knowledge of Microsoft Office. Required Skills and Abilities:
Basic knowledge of business support and systems concepts. Strong teamwork, communication and interpersonal skills. Good analytical and conceptual skills. Good organizational and problem‑solving abilities. Understands how projects and implementations affect an organization and can link it to business processes.
We Prefer That You Have The Following
Preferred Education: Bachelor's degree in Computer Science, Business Administration, or other job‑related field. Preferred Work Experience: 1‑year of business systems analysis, research, and customer support experience. Preferred Software and Other Tools:
Working knowledge of BCBS/subsidiary systems. Knowledge of programming languages and/or concepts (Easytrieve, DB2 or related). Knowledge of Provider Enrollment and benefits.
Preferred Skills and Abilities:
Knowledge of procedures for the supported business unit. Computer programming skills. Ability to express basic technical/business concepts to management, peers, and the business units.
Our Comprehensive Benefits Package Includes The Following
Subsidized health plans, dental and vision coverage 401k retirement savings plan with company match Life Insurance Paid Time Off (PTO) On‑site cafeterias and fitness centers in major locations Education Assistance Service Recognition National discounts to movies, theaters, zoos, theme parks and more What We Can Do For You
We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company. Equal Employment Opportunity Statement
BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy‑related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.com or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case‑by‑case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.
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Assists in formulating and defining systems scope and objectives using research and basic understanding of business systems and industry requirements. Learns to conduct business process analyses, needs assessments and cost/benefits analyses for aligning operations solutions with business initiatives. Provides assistance in testing efforts and may provide security administration to application supported by area when the appropriate written and approved request is received. Description
Logistics: Palmetto GBA – one of BlueCross BlueShield's South Carolina subsidiary companies. Location
This position is full-time (40-hours/week) Monday-Friday in a remote environment. You will work an 8-hour shift scheduled during our normal business hours of 8:00AM-5:00PM. It may be necessary, given the business need, to work occasional overtime. Benefits
BlueCross BlueShield of South Carolina and its subsidiary companies have contracts with the federal government subject to the Service Contract Act (SCA). Under the McNamara-O'Hara Service Contract Act (SCA), employees cannot opt out of health benefits. Employees will receive supplemental pay until they are enrolled in health benefits 28 days after the hire date. What You’ll Do
Obtain a detailed understanding of the major operations and functions in effect within the areas being supported. Review basic system enhancements/upgrades to determine applicability of customer file modification requirements. Following clearly defined procedures, assist in facilitating timely and accurate updates to reference files based on customer requests. Document system problems and assist in their resolution. Review and complete various daily reports to ensure the system is performing as expected. Prepare written reports and analysis, including recommendations pertaining to system functionality and testing progress. Prepare and review test data, test plans and test matrices for system changes. Develop test matrices to accurately reflect changes and detail expected outcome. Execute test cases and evaluate test results for errors. Report problems through appropriate channels and suggest corrections for a successful implementation. Under the guidance of an advanced business analyst or manager, learn to define business requirements, perform tests, and may lead small projects. Learn how to prepare and review data for analysis in order to evaluate the activities, performance and systems within a specific area for standards and workflow simplification. Communicate with management and departmental personnel to document workflow procedures. Assist in preparing verbal and written communication about business changes with management or other staff members. Function as liaison between the operations testers and information systems to facilitate communications. In addition, assist customer testers with issues that arise during projects. To Qualify For This Position, You'll Need The Following
Required Education: Bachelor's degree. Degree Equivalency: 4‑years job related work experience OR Associate's and 2‑years job related work experience. Required Software and Tools: Advanced knowledge of Microsoft Office. Required Skills and Abilities:
Basic knowledge of business support and systems concepts. Strong teamwork, communication and interpersonal skills. Good analytical and conceptual skills. Good organizational and problem‑solving abilities. Understands how projects and implementations affect an organization and can link it to business processes.
We Prefer That You Have The Following
Preferred Education: Bachelor's degree in Computer Science, Business Administration, or other job‑related field. Preferred Work Experience: 1‑year of business systems analysis, research, and customer support experience. Preferred Software and Other Tools:
Working knowledge of BCBS/subsidiary systems. Knowledge of programming languages and/or concepts (Easytrieve, DB2 or related). Knowledge of Provider Enrollment and benefits.
Preferred Skills and Abilities:
Knowledge of procedures for the supported business unit. Computer programming skills. Ability to express basic technical/business concepts to management, peers, and the business units.
Our Comprehensive Benefits Package Includes The Following
Subsidized health plans, dental and vision coverage 401k retirement savings plan with company match Life Insurance Paid Time Off (PTO) On‑site cafeterias and fitness centers in major locations Education Assistance Service Recognition National discounts to movies, theaters, zoos, theme parks and more What We Can Do For You
We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company. Equal Employment Opportunity Statement
BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy‑related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.com or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case‑by‑case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.
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