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H&R Block

Experienced Tax Professional - Remote

H&R Block, Laurel, Maryland, United States, 20724

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Experienced Tax Professional - Remote

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H&R Block .

Our Company At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong. We are committed to continuous improvement and have a long‑term strategy known as Block Next that focuses on innovation, client experience, and sustainable growth.

A Typical Day As a Remote Tax Professional, you’ll build client relationships that strengthen each year. You’ll serve clients with diverse tax needs and receive advanced tax training to help you succeed.

What You'll Bring

Conduct tax interviews with clients and support do‑it‑yourself online tax clients through virtual tools (video conferencing, phone, chat, email).

Generate business growth, increase client retention, and offer additional products and services.

Understand that teamwork is essential to our success — communicate and coordinate regularly with leaders and peers about how your remote work is impacting results.

Grow your tax expertise.

Qualifications

Experience completing individual tax returns.

Experience working in a fast‑paced environment.

High‑speed reliable internet access.

Experience and skill in technology (specifically MS Teams and Outlook).

Inspire confidence by communicating complex tax situations concisely via phone, email, and chat.

Experience utilizing effective customer service techniques.

Analytical and problem‑solving skills.

Successful completion of the H&R Block Tax Knowledge Assessment 2 or equivalent.

High school diploma or higher.

Must complete continuing education and meet all IRS and state requirements.

Availability to work a minimum of 20 hours a week during peak tax season.

Skill in researching information using tax and publication tools (IRS Publications/Instructions).

Benefits

Medical coverage, including mental health support and coaching.

401(k) Retirement Savings Plan and Employee Stock Purchase Plan.

Tax prep benefit – eligible associates receive the same tax preparation as our clients at no direct cost.

Other perks such as flexible/remote opportunities and collaborative teams.

Community At H&R Block we are committed to building a connected culture that trusts, cares, and connects. You will be immersed in an exceptional work environment recognized worldwide and surrounded by colleagues dedicated to supporting each other’s growth.

Equal Opportunity H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, ethnicity, age, disability, religion, sexual orientation, gender identity, or veteran status.

Pay range: $11.00 - $80.00 per hour.

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