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Driftwood Hospitality Management

Housekeeping Manager

Driftwood Hospitality Management, Scottsdale, Arizona, us, 85261

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Housekeeping Manager Join to apply for the Housekeeping Manager role at Driftwood Hospitality Management

Scottsdale, AZ $80,000.00-$100,000.00 1 month ago

Job Summary To supervise, direct, assist, and assure the completion of housekeeping tasks assigned to Room Attendants, Lobby Attendants and Housepersons in guest rooms, corridors and public spaces to maintain Driftwood’s high standards of cleanliness.

Essential Job Functions

Visually inspect VIP rooms, guest rooms and corridors for cleanliness and appearance.

Train and monitor performance of room attendants and housepersons. Provide organization, instruction, guidance, communication, counseling, as well as exercise good judgment. Ensure all jobs are completed within the shift.

Ensure that both carts and linen/supply closets are kept clean, neat, and stocked according to departmental guidelines. Upon inspection of VIP rooms, make certain all VIP supplies are in place.

Report all maintenance deficiencies in guest rooms and corridors.

Expedite special guest requests, such as extra towels, blankets or pillows.

Check all vacant/ready/stay over rooms daily.

Check out of order rooms daily.

Identify showrooms for Sales Department.

Turn in all lost and found items and all guest room keys.

Adhere to all company policies and procedures.

Follow safety and security procedures and rules.

Know department fire prevention and emergency procedures.

Utilize protective equipment.

Report unsafe conditions to management.

Report accidents, injuries, near-misses, property damage or loss to management.

Provide a safe work environment by following all safety and security procedures and rules.

Ensure all team members maintain a neat, clean, and well-groomed appearance. (Specific standards outlined in team member handbook).

Perform any related duties as requested by management.

Assist other Housekeeping Personnel when needed.

Knowledge, Skills & Abilities

Any combination of education and experience that provides the required knowledge, skills, and abilities. High School education preferred.

Minimum six months supervisory experience or one year of comparable housekeeping experience is acceptable.

Ability to read and write basic English to complete forms such as a room status report.

Ability to provide clear direction, instruction, and guidance to subordinates.

Ability to organize and prioritize work and meet deadlines.

Ability to exercise judgment and implement control over the performance of subordinates.

Ability to provide information and answer hotel guest and colleague questions.

Time management skills.

PHYSICAL DEMANDS

Ability to lift, reach, bend, stoop, stand and walk continuously, climb stairs, and push or pull heavy equipment

Pushing heavy carts.

Lifting fifty (50) pounds maximum.

Stand and walk for varying lengths of time, often long periods.

Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.

Benefits

401(k)

Dental insurance

Disability insurance

Employee assistance program

Flexible spending account

Health insurance

Life insurance

Paid time off

Vision insurance

Room Discounts

Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

Seniority level Mid-Senior level

Employment type Full-time

Job function

Management and Manufacturing

Industries

Hospitality

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