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Schulte Hospitality Group

Front Desk Agent - Little Italy Hotel/Courtyard by Marriot

Schulte Hospitality Group, San Diego, California, United States, 92189

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Front Desk Agent - Little Italy Hotel/Courtyard by Marriot

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Schulte Hospitality Group

Schulte Companies is seeking an energetic, experienced, and hands‑on Front Desk Agent (Part‑time) to join our team. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders, and continually strive to make a positive impact in all we do.

Benefits

Daily Pay

Free Telemedicine and Virtual Mental Health care access for all associates starting day one

Multiple health insurance and life insurance options

401k plan with company match for eligible associates

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Schulte Savings Marketplace discounts on event tickets, electronics, gym memberships and more

Job Duties and Responsibilities

Greets guests as they arrive, focusing on personal recognition

Reviews arrival lists daily and assists in preparing and assembling welcome amenities

Escort VIPs to room and checks them in prior to arrival

Answers the telephone within three rings with a smile and answers questions or transfers as needed

Responsible for issuing bank. Count bank at beginning and end of shift, ensuring compliance with proper cash handling procedures and reporting all cash over/shorts to management

Keep front desk area clean and organized

Assists with lobby activation as needed

Utilizes proper procedures when handling guest PPI data

Follows check‑in/check‑out procedures with guests, retrieves necessary identification documents and form of payment upon arrival

Attends promptly to guest needs and inquiries

Performs various other duties as assigned to meet business objectives

Education and Experience

Minimum of one year in front desk operations

In‑depth knowledge of hotel front desk operations

Minimum of high school education

Knowledge, Skills and Abilities

Basic computer skills

Effective verbal and written communication

Ability to exceed expectations of guests and team members

Excellent time management skills

Schulte Companies is an Equal Opportunity Employer.

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