TikTok
User Campaign Operations Manager, TikTok LIVE - USDS
TikTok, Los Angeles, California, United States, 90079
User Campaign Operations Manager, TikTok LIVE - USDS
1 week ago Be among the first 25 applicants
Responsibilities
Team Introduction: The TikTok LIVE team's mission is to work hand-in-hand with creators & influencers, agencies, and partner organizations to create an environment that brings communities together in real-time to create meaningful and interactive connections around the globe.
Hybrid Work Schedule: Employees work in the office 3 days a week, or as directed by their manager/department; requirements may change at any time.
Strategize and optimize revenue‑driving campaigns and programs to support the business growth of TikTok's US LIVE Gifter Ecosystem, delivering monthly and quarterly growth strategies and executing campaigns that leverage education, experiments, and incentives.
Strategy: Develop scalable solutions that encourage growth and brand expansion for LIVE Gifters on TikTok.
Data‑Driven Mindset: Leverage data‑driven insights to inform business decisions, bridging the gap between Gifter needs and operational infrastructure to ensure a best‑in‑class experience on TikTok.
Design, lead, and continuously improve campaign and programming initiatives that support sustainable and healthy LIVE business development; manage day‑to‑day reporting and resource allocation for these initiatives.
Cross‑functional Leadership: Align with Regional Operations, Analytics, Legal, Compliance & Finance teams to achieve complex, interconnected objectives.
Compliance Expertise: Champion TikTok USDS Privacy, Safety, and Security guidelines, bridging global business needs and USDS policy to uphold confidence in TikTok LIVE security.
Qualifications
Bachelor's degree or higher with 5+ years of experience in strategy and operations focused on consumer growth, content production, campaign management, or creator/community operations domains.
In‑depth understanding of content business and related technologies.
Analytical mindset and skills for decision making, including campaign and attribution analysis; comfortable pulling data in SQL or modeling in Excel.
Ability to work independently, manage multiple high‑impact initiatives, and proactively identify opportunities to optimize products and processes.
Deep passion for TikTok, mobile entertainment, social media, and popular culture.
Creative mindset focused on teaching creators how to grow and thrive.
Experience in the live streaming space and understanding of live streaming trends.
As a condition of employment, all successful candidates must be able to establish authorization to work in the United States. For this position, the Company does not provide sponsorship for any immigration‑related benefits.
About USDS TikTok is the leading destination for short‑form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security (“USDS”) is a subsidiary of TikTok in the U.S. This new, security‑first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. The teams within USDS that deliver on this commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.
Data Security Statement This role requires the ability to work with and support systems designed to protect sensitive data and information. As such, this role will be subject to strict national security‑related screening.
Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an “Always Day 1” mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
USDS Reasonable Accommodation USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at
https://tinyurl.com/USDS-RA .
Job Information Compensation Description (Annually): The base salary range for this position in the selected city is $83,600 - $143,556 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short‑term and long‑term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice. For Los Angeles County (unincorporated) Candidates: Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Management and Manufacturing
Industry: Technology, Information and Internet
#J-18808-Ljbffr
Responsibilities
Team Introduction: The TikTok LIVE team's mission is to work hand-in-hand with creators & influencers, agencies, and partner organizations to create an environment that brings communities together in real-time to create meaningful and interactive connections around the globe.
Hybrid Work Schedule: Employees work in the office 3 days a week, or as directed by their manager/department; requirements may change at any time.
Strategize and optimize revenue‑driving campaigns and programs to support the business growth of TikTok's US LIVE Gifter Ecosystem, delivering monthly and quarterly growth strategies and executing campaigns that leverage education, experiments, and incentives.
Strategy: Develop scalable solutions that encourage growth and brand expansion for LIVE Gifters on TikTok.
Data‑Driven Mindset: Leverage data‑driven insights to inform business decisions, bridging the gap between Gifter needs and operational infrastructure to ensure a best‑in‑class experience on TikTok.
Design, lead, and continuously improve campaign and programming initiatives that support sustainable and healthy LIVE business development; manage day‑to‑day reporting and resource allocation for these initiatives.
Cross‑functional Leadership: Align with Regional Operations, Analytics, Legal, Compliance & Finance teams to achieve complex, interconnected objectives.
Compliance Expertise: Champion TikTok USDS Privacy, Safety, and Security guidelines, bridging global business needs and USDS policy to uphold confidence in TikTok LIVE security.
Qualifications
Bachelor's degree or higher with 5+ years of experience in strategy and operations focused on consumer growth, content production, campaign management, or creator/community operations domains.
In‑depth understanding of content business and related technologies.
Analytical mindset and skills for decision making, including campaign and attribution analysis; comfortable pulling data in SQL or modeling in Excel.
Ability to work independently, manage multiple high‑impact initiatives, and proactively identify opportunities to optimize products and processes.
Deep passion for TikTok, mobile entertainment, social media, and popular culture.
Creative mindset focused on teaching creators how to grow and thrive.
Experience in the live streaming space and understanding of live streaming trends.
As a condition of employment, all successful candidates must be able to establish authorization to work in the United States. For this position, the Company does not provide sponsorship for any immigration‑related benefits.
About USDS TikTok is the leading destination for short‑form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security (“USDS”) is a subsidiary of TikTok in the U.S. This new, security‑first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. The teams within USDS that deliver on this commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.
Data Security Statement This role requires the ability to work with and support systems designed to protect sensitive data and information. As such, this role will be subject to strict national security‑related screening.
Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an “Always Day 1” mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
USDS Reasonable Accommodation USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at
https://tinyurl.com/USDS-RA .
Job Information Compensation Description (Annually): The base salary range for this position in the selected city is $83,600 - $143,556 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short‑term and long‑term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice. For Los Angeles County (unincorporated) Candidates: Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Management and Manufacturing
Industry: Technology, Information and Internet
#J-18808-Ljbffr