Thompson Dallas
Thompson Dallas, located in The National - Downtown Dallas’ premier luxury destination - brings together world-class design, culinary excellence, and personalized hospitality. Recognized on Conde Nast Traveler’s 2021 Hot List, our 51-story tower features 219 guestrooms (including 52 suites), three signature dining concepts, a boutique spa, and a two-acre 9th-floor pool deck with sweeping skyline views. With over 16,000 square feet of event space, including the stunning National Ballroom, Thompson Dallas is where unforgettable experiences are crafted.
The Role
The Event Planning Manager serves as the primary liaison between clients and the hotel, ensuring seamless execution of meetings, conferences, and social events. Responsible for servicing both group business and local events, this role manages all event details from contract review to on-site coordination and post-event follow-up. The Event Planning Manager partners closely with hotel departments to align on logistics for guest rooms, food & beverage, meeting space, and billing - while proactively solving challenges and enhancing the guest experience. A critical contributor to revenue growth, this role also focuses on re-booking and expanding existing accounts.
Key Responsibilities
Serve as the point of contact for groups and local event clients before, during, and after events to ensure exceptional service and communication.
Review contracts, coordinate event logistics, and oversee group room blocks, catering, audiovisual, and billing details.
Anticipate client needs, resolve issues quickly, and provide creative solutions to enhance the guest experience.
Partner with hotel teams—including Banquets, Culinary, Housekeeping, Reservations, and AV—to deliver seamless execution.
Maintain accurate forecasts, event documentation, and revenue integrity across meeting space, guestrooms, and F&B.
Upsell products, services, and enhancements to maximize revenue per attendee.
Manage existing accounts while proactively soliciting re-bookings and future business opportunities.
Conduct site inspections, attend pre-con meetings, and ensure meeting spaces are prepared to client specifications.
Build strong vendor and planner relationships to support successful event delivery.
All other duties as assigned by leadership.
Seniority level Entry level
Employment type Full-time
Job function Management and Manufacturing
Industries Hospitality
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The Role
The Event Planning Manager serves as the primary liaison between clients and the hotel, ensuring seamless execution of meetings, conferences, and social events. Responsible for servicing both group business and local events, this role manages all event details from contract review to on-site coordination and post-event follow-up. The Event Planning Manager partners closely with hotel departments to align on logistics for guest rooms, food & beverage, meeting space, and billing - while proactively solving challenges and enhancing the guest experience. A critical contributor to revenue growth, this role also focuses on re-booking and expanding existing accounts.
Key Responsibilities
Serve as the point of contact for groups and local event clients before, during, and after events to ensure exceptional service and communication.
Review contracts, coordinate event logistics, and oversee group room blocks, catering, audiovisual, and billing details.
Anticipate client needs, resolve issues quickly, and provide creative solutions to enhance the guest experience.
Partner with hotel teams—including Banquets, Culinary, Housekeeping, Reservations, and AV—to deliver seamless execution.
Maintain accurate forecasts, event documentation, and revenue integrity across meeting space, guestrooms, and F&B.
Upsell products, services, and enhancements to maximize revenue per attendee.
Manage existing accounts while proactively soliciting re-bookings and future business opportunities.
Conduct site inspections, attend pre-con meetings, and ensure meeting spaces are prepared to client specifications.
Build strong vendor and planner relationships to support successful event delivery.
All other duties as assigned by leadership.
Seniority level Entry level
Employment type Full-time
Job function Management and Manufacturing
Industries Hospitality
#J-18808-Ljbffr