SJE Inc.
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IT Support Specialist
role at
SJE Inc. Position Overview
We are proud to be SJE! At SJE, we are more than a company — we are a family of brands with a shared vision and mission to provide industry‑leading, innovative, and reliable control and monitoring solutions that improve efficiencies, protect the environment, and deliver dependable solutions to our valued customers. We are looking for an
IT Support Specialist
to support our family of brands. This role will work out of our
Ashland, OH
location. Responsibilities
As our
IT Support Specialist , you will help the Information Technology Team by assisting our internal employees with IT Helpdesk support calls to prevent and troubleshoot technology issues as well as assist with hardware and software installations. Every day you will assist in the operation of computer networks by installing hardware such as PCs, laptops, printers, mobile devices, and phones. You will prepare new computers for installation including loading operating systems, application software, and installing necessary hardware, security, and login information. You will be the first line of contact, reporting issues, solutions, and escalations in the ITSM Solution. Skills, Education, and Experience
Exceptional communication skills and strong self‑motivation A genuine enjoyment of helping others and working collaboratively as part of a team Experience troubleshooting complex technology issues across diverse software and hardware systems Proficiency with Microsoft Active Directory, Microsoft 365 applications, Jira or other IT ticketing systems, and Remote Desktop support tools A 4‑year degree in Computer Engineering or similar field with 3‑5 years of relevant experience and ITIL v4 Foundation training preferred. Answering Your Questions
What are the hours? Monday – Friday 8:00 am – 5:00 pm. What is your Paid Time Off and holiday policy? Up to 120 hours of Paid Time Off in your first year plus 8 paid holidays. What benefits do you offer? We offer a robust benefits package including health, life, short‑term and long‑term disability insurance, dental and vision programs and other benefit options. Check out our full benefits package! What is my commute? Plug this address into Google Maps: 2221 Ford Drive, Ashland, OH 44805. Why Work With Us
At SJE, we believe in empowering our employees to grow professionally while making a real impact. We offer competitive pay, excellent benefits, and a collaborative culture that encourages creativity and problem‑solving. Join us and become a part of something bigger. Join a company where you’re not just working—you’re building a legacy! Learn more and apply online at www.sjeinc.com. SJE is an Equal Opportunity Employer. Seniority Level
Mid‑Senior level Employment Type
Full‑time Job Function
Information Technology Industries
Appliances, Electrical, and Electronics Manufacturing
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IT Support Specialist
role at
SJE Inc. Position Overview
We are proud to be SJE! At SJE, we are more than a company — we are a family of brands with a shared vision and mission to provide industry‑leading, innovative, and reliable control and monitoring solutions that improve efficiencies, protect the environment, and deliver dependable solutions to our valued customers. We are looking for an
IT Support Specialist
to support our family of brands. This role will work out of our
Ashland, OH
location. Responsibilities
As our
IT Support Specialist , you will help the Information Technology Team by assisting our internal employees with IT Helpdesk support calls to prevent and troubleshoot technology issues as well as assist with hardware and software installations. Every day you will assist in the operation of computer networks by installing hardware such as PCs, laptops, printers, mobile devices, and phones. You will prepare new computers for installation including loading operating systems, application software, and installing necessary hardware, security, and login information. You will be the first line of contact, reporting issues, solutions, and escalations in the ITSM Solution. Skills, Education, and Experience
Exceptional communication skills and strong self‑motivation A genuine enjoyment of helping others and working collaboratively as part of a team Experience troubleshooting complex technology issues across diverse software and hardware systems Proficiency with Microsoft Active Directory, Microsoft 365 applications, Jira or other IT ticketing systems, and Remote Desktop support tools A 4‑year degree in Computer Engineering or similar field with 3‑5 years of relevant experience and ITIL v4 Foundation training preferred. Answering Your Questions
What are the hours? Monday – Friday 8:00 am – 5:00 pm. What is your Paid Time Off and holiday policy? Up to 120 hours of Paid Time Off in your first year plus 8 paid holidays. What benefits do you offer? We offer a robust benefits package including health, life, short‑term and long‑term disability insurance, dental and vision programs and other benefit options. Check out our full benefits package! What is my commute? Plug this address into Google Maps: 2221 Ford Drive, Ashland, OH 44805. Why Work With Us
At SJE, we believe in empowering our employees to grow professionally while making a real impact. We offer competitive pay, excellent benefits, and a collaborative culture that encourages creativity and problem‑solving. Join us and become a part of something bigger. Join a company where you’re not just working—you’re building a legacy! Learn more and apply online at www.sjeinc.com. SJE is an Equal Opportunity Employer. Seniority Level
Mid‑Senior level Employment Type
Full‑time Job Function
Information Technology Industries
Appliances, Electrical, and Electronics Manufacturing
#J-18808-Ljbffr