Savers | Value Village
Job Title
Community Donation Manager
Hourly Pay Range $18.20 to $23.00 per hour
Benefits
Healthcare Plans:
Comprehensive coverage (medical/dental/vision) at a reasonable cost
Paid Time Off:
Sick Pay; Vacation Pay – approximately 2 weeks; 6 paid holidays plus 1–2 additional floating holidays
Team member discounts:
Up to 50% off store merchandise
Flexible spending accounts:
Use pre‑tax dollars for eligible health and day‑care expenses
Employee Assistance Program (EAP):
A whole suite of free tools and resources to manage life’s challenges and maintain a healthy work‑life balance
Retirement Plan:
A 401(k) plan with generous company matching contributions
Life insurance:
Company provided peace of mind and the option to purchase a supplemental plan
Additional Benefits:
Annual Bonus; Performance Merit Increases; Disability Insurance; Parental Leave
Who We Are As one of the largest for‑profit thrift operators in the United States, Canada and Australia, Savers supplies our stores with gently‑used, one‑of‑a‑kind items donated by the community that benefit local nonprofit organizations. We are proud to promote reuse and inspire a future where secondhand is second nature.
What You Can Expect
The opportunity to celebrate uniqueness in a diverse, inclusive environment.
Work in a purpose‑driven company that values impact on both the planet and local communities.
An investment in your career path interests through aggressive store expansion plans.
What You Get Comprehensive onboarding and training from day one. Our internal and external training programs provide professional development at every career level.
Job Responsibilities Accountable for overall management and direction of the Community Donation Center (CDC) operations, ensuring fast, friendly, and respectful service to donors. You will manage donor relationships, promote brand awareness, and lead a team of CDC Ambassadors.
Donation Center Operations:
Maintain an organized, clean, safe, and welcoming CDC.
Coordinate donation flow from the CDC to the production room.
Engage customers and donors to promote the Savers brand.
Accurately weigh and classify donations.
Track and measure donation goals and results.
Schedule CDC Ambassadors using the CDC Scheduler and Daily Planner.
Utilize approved branded materials to promote the Savers brand.
Leverage the Voice of the Customer Program to improve donor satisfaction.
Perform CDC Ambassador duties as required.
Leadership and Development:
Lead, direct, and supervise CDC Ambassadors.
Plan staffing needs; recruit, select, and train new Ambassadors.
Coach, counsel, and provide feedback to Ambassadors.
Develop a culture of appreciation and authentic donor service.
Identify and develop high‑potential team members.
Maintain a respectful, values‑driven workplace and adhere to all policies.
Serve as an active member of the management team.
Donor Service:
Deliver a positive donor experience through training and coaching.
Continuously assess donor areas and guide team activity to meet standards.
Engage donors for feedback and respond to questions or complaints.
Educate all team members about the Savers brand and community impact.
Promote nonprofit partnership, joint brands, and community impact.
Drive company promotions and grassroots efforts inside/outside the store.
Partner with sourcing team for Fundrive events and community networking.
What You Have
Excellent presentation skills.
Mathematical skills.
Strong verbal and written communication.
Ability to observe, assess, and coach others.
Common sense decision‑making and independent judgment.
Proficiency in Microsoft Office applications.
Minimum Required Education, Training and Experience
High School diploma; post‑secondary degree or diploma preferred.
Experience managing people preferred.
Physical Requirements
Frequent lifting and carrying of products up to 5 lbs; occasional lifting up to 50 lbs.
Frequent reaching, inspecting, and handling merchandise.
Dexterity for complex hand‑eye tasks, including keyboarding and writing.
Standing, walking, stooping, bending, and twisting for extended periods.
Reading documents and responding to management and customer communication.
Exposure to heavy machinery, solvents, and varying temperatures.
Adjustable work schedule to accommodate nights, weekends, and holidays.
Safe navigation of industrial machinery and equipment.
FLSA Status Non‑Exempt
Travel Periodic travel to meetings or other stores for business purposes.
Location 8401 Tamarack Road, Woodbury, MN 55125
EEO/Affirmative Action Savers is an E‑Verify employer.
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Hourly Pay Range $18.20 to $23.00 per hour
Benefits
Healthcare Plans:
Comprehensive coverage (medical/dental/vision) at a reasonable cost
Paid Time Off:
Sick Pay; Vacation Pay – approximately 2 weeks; 6 paid holidays plus 1–2 additional floating holidays
Team member discounts:
Up to 50% off store merchandise
Flexible spending accounts:
Use pre‑tax dollars for eligible health and day‑care expenses
Employee Assistance Program (EAP):
A whole suite of free tools and resources to manage life’s challenges and maintain a healthy work‑life balance
Retirement Plan:
A 401(k) plan with generous company matching contributions
Life insurance:
Company provided peace of mind and the option to purchase a supplemental plan
Additional Benefits:
Annual Bonus; Performance Merit Increases; Disability Insurance; Parental Leave
Who We Are As one of the largest for‑profit thrift operators in the United States, Canada and Australia, Savers supplies our stores with gently‑used, one‑of‑a‑kind items donated by the community that benefit local nonprofit organizations. We are proud to promote reuse and inspire a future where secondhand is second nature.
What You Can Expect
The opportunity to celebrate uniqueness in a diverse, inclusive environment.
Work in a purpose‑driven company that values impact on both the planet and local communities.
An investment in your career path interests through aggressive store expansion plans.
What You Get Comprehensive onboarding and training from day one. Our internal and external training programs provide professional development at every career level.
Job Responsibilities Accountable for overall management and direction of the Community Donation Center (CDC) operations, ensuring fast, friendly, and respectful service to donors. You will manage donor relationships, promote brand awareness, and lead a team of CDC Ambassadors.
Donation Center Operations:
Maintain an organized, clean, safe, and welcoming CDC.
Coordinate donation flow from the CDC to the production room.
Engage customers and donors to promote the Savers brand.
Accurately weigh and classify donations.
Track and measure donation goals and results.
Schedule CDC Ambassadors using the CDC Scheduler and Daily Planner.
Utilize approved branded materials to promote the Savers brand.
Leverage the Voice of the Customer Program to improve donor satisfaction.
Perform CDC Ambassador duties as required.
Leadership and Development:
Lead, direct, and supervise CDC Ambassadors.
Plan staffing needs; recruit, select, and train new Ambassadors.
Coach, counsel, and provide feedback to Ambassadors.
Develop a culture of appreciation and authentic donor service.
Identify and develop high‑potential team members.
Maintain a respectful, values‑driven workplace and adhere to all policies.
Serve as an active member of the management team.
Donor Service:
Deliver a positive donor experience through training and coaching.
Continuously assess donor areas and guide team activity to meet standards.
Engage donors for feedback and respond to questions or complaints.
Educate all team members about the Savers brand and community impact.
Promote nonprofit partnership, joint brands, and community impact.
Drive company promotions and grassroots efforts inside/outside the store.
Partner with sourcing team for Fundrive events and community networking.
What You Have
Excellent presentation skills.
Mathematical skills.
Strong verbal and written communication.
Ability to observe, assess, and coach others.
Common sense decision‑making and independent judgment.
Proficiency in Microsoft Office applications.
Minimum Required Education, Training and Experience
High School diploma; post‑secondary degree or diploma preferred.
Experience managing people preferred.
Physical Requirements
Frequent lifting and carrying of products up to 5 lbs; occasional lifting up to 50 lbs.
Frequent reaching, inspecting, and handling merchandise.
Dexterity for complex hand‑eye tasks, including keyboarding and writing.
Standing, walking, stooping, bending, and twisting for extended periods.
Reading documents and responding to management and customer communication.
Exposure to heavy machinery, solvents, and varying temperatures.
Adjustable work schedule to accommodate nights, weekends, and holidays.
Safe navigation of industrial machinery and equipment.
FLSA Status Non‑Exempt
Travel Periodic travel to meetings or other stores for business purposes.
Location 8401 Tamarack Road, Woodbury, MN 55125
EEO/Affirmative Action Savers is an E‑Verify employer.
#J-18808-Ljbffr