Sames Auto Group
ACCOUNTING WARRANTIES & CONTRACTS CLERK
Sames Auto Group, Mcallen, Texas, United States, 78501
Overview
Our Commitment To You: Medical, Dental, Vision Insurance 401(k) with employer contribution Paid Time Off (PTO) and holidays Opportunities for advancement within the dealership group Employee Vehicle Purchase Program Competitive hourly pay, based on experience The Accounting Warranties & Contracts Clerk I is responsible for accurately processing and maintaining financial records related to vehicle service contracts, warranty claims, and product cancellations. This position serves as a liaison between the dealership’s sales, finance, and service departments, ensuring accuracy and timeliness in processing, reconciliation, and reporting of aftermarket product-related transactions. Responsibilities
Warranty & Contract Processing Post, verify, and track all vehicle service contracts (VSC), warranties, GAP, and ancillary products sold by the F&I department. Submit product registrations to third-party administrators or OEMs in a timely and compliant manner. Reconcile warranty receivables with manufacturer statements and accounting schedules. Product Cancellations & Refunds Accurately process customer-initiated and lender-required cancellations for warranties, GAP, and other aftermarket products. Coordinate with lenders and finance managers to ensure refunds are applied appropriately to loan accounts or customers. Track and record all cancellations, ensuring timely vendor notification and follow-up on outstanding credits. Contract Auditing & Verification Review finance contracts and associated documents for completeness, compliance, and accuracy. Identify missing signatures, incorrect product information, or pricing discrepancies and coordinate corrections with F&I. Maintain an organized filing system for all warranty and contract documents. Reconciliations & Reporting Maintain accurate schedules for warranty receivables, contract liabilities, and pending cancellations. Assist with month-end closing, ensuring all applicable warranty and cancellation transactions are posted correctly. Generate reports for management on outstanding items and trends in contract processing. Requirements
Our Ideal Candidate Will Possess: High school diploma or equivalent; associate degree in business or accounting preferred. Minimum 1–2 years of automotive accounting, warranty administration, or F&I support experience. Strong working knowledge of DMS software (CDK, Reynolds & Reynolds, Dealertrack, etc.) and Microsoft Excel. Familiarity with vehicle service contracts, GAP insurance, and extended warranty policies. Excellent organizational skills and attention to detail. Strong communication and follow-up skills across departments. Ability to manage sensitive and confidential information with discretion. Working Conditions & Physical Requirements
Primarily an office-based role within a dealership environment. Requires long periods of computer use. Occasional bending, lifting, or moving boxes/files (up to 20 lbs). Regular interaction with internal departments and external vendors. Sames Auto Group is committed to excellence in customer service and employee development. We believe every team member plays a vital role in our success and upholds a culture of accountability, support, and continuous improvement. Sames Auto Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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Our Commitment To You: Medical, Dental, Vision Insurance 401(k) with employer contribution Paid Time Off (PTO) and holidays Opportunities for advancement within the dealership group Employee Vehicle Purchase Program Competitive hourly pay, based on experience The Accounting Warranties & Contracts Clerk I is responsible for accurately processing and maintaining financial records related to vehicle service contracts, warranty claims, and product cancellations. This position serves as a liaison between the dealership’s sales, finance, and service departments, ensuring accuracy and timeliness in processing, reconciliation, and reporting of aftermarket product-related transactions. Responsibilities
Warranty & Contract Processing Post, verify, and track all vehicle service contracts (VSC), warranties, GAP, and ancillary products sold by the F&I department. Submit product registrations to third-party administrators or OEMs in a timely and compliant manner. Reconcile warranty receivables with manufacturer statements and accounting schedules. Product Cancellations & Refunds Accurately process customer-initiated and lender-required cancellations for warranties, GAP, and other aftermarket products. Coordinate with lenders and finance managers to ensure refunds are applied appropriately to loan accounts or customers. Track and record all cancellations, ensuring timely vendor notification and follow-up on outstanding credits. Contract Auditing & Verification Review finance contracts and associated documents for completeness, compliance, and accuracy. Identify missing signatures, incorrect product information, or pricing discrepancies and coordinate corrections with F&I. Maintain an organized filing system for all warranty and contract documents. Reconciliations & Reporting Maintain accurate schedules for warranty receivables, contract liabilities, and pending cancellations. Assist with month-end closing, ensuring all applicable warranty and cancellation transactions are posted correctly. Generate reports for management on outstanding items and trends in contract processing. Requirements
Our Ideal Candidate Will Possess: High school diploma or equivalent; associate degree in business or accounting preferred. Minimum 1–2 years of automotive accounting, warranty administration, or F&I support experience. Strong working knowledge of DMS software (CDK, Reynolds & Reynolds, Dealertrack, etc.) and Microsoft Excel. Familiarity with vehicle service contracts, GAP insurance, and extended warranty policies. Excellent organizational skills and attention to detail. Strong communication and follow-up skills across departments. Ability to manage sensitive and confidential information with discretion. Working Conditions & Physical Requirements
Primarily an office-based role within a dealership environment. Requires long periods of computer use. Occasional bending, lifting, or moving boxes/files (up to 20 lbs). Regular interaction with internal departments and external vendors. Sames Auto Group is committed to excellence in customer service and employee development. We believe every team member plays a vital role in our success and upholds a culture of accountability, support, and continuous improvement. Sames Auto Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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