Omni Hotels & Resorts
Omni Dallas Hotel
The Omni Dallas Hotel, in the center of the revitalized downtown Dallas, is connected via a sky bridge to the Dallas Convention Center and close to restaurants, shops, entertainment, and more.
The hotel is built to meet U.S. Green Building Council LEED Gold Certification standards, placing it on the forefront of environmental awareness and conservation in the city.
Our associates enjoy a dynamic and exciting work environment with comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service.
We embody a culture of respect, gratitude and empowerment day in and day out.
If you are a friendly, motivated person with a passion to serve others, the Omni Dallas Hotel may be your perfect match.
Job Description
Work closely with the Director of Front Office Operations to ensure maximum Front Office operating efficiency during the evening hours.
Handle all training with associates to ensure Omni Standards.
Communicate with all department managers on a continuing basis; especially the communication with Night Audit each evening/morning.
Handle all guest complaints, maintaining a satisfactory impression with the guest on resolving any complaints.
Be very familiar with the hotel computer system for training, maintenance and troubleshooting.
Complete weekly supply inventories to ensure adequate parts.
Complete rate discrepancy report and make needed changes.
Block/assign applicable arrivals for the following day (e.g., V.I.P.s, ESP's, Special Requests, etc.).
Prepare group information sheets.
Complete check‑out with balance report.
Complete credit check daily.
Adhere to all Systems & Controls of the Front Office and appropriate areas of responsibilities.
Assure knowledge and training of Marketing Programs of company and hotel.
Work closely with the Loyalty Ambassador to ensure all select guests are being tracked and serviced.
Qualifications
Previous luxury hotel experience is required.
Must be able to work a flexible schedule and willing to work nights, weekends, and holidays.
Ability to stand for the entire scheduled shift.
Customer service oriented, ability to multi‑task, detail‑oriented, and excellent organizational skills needed.
Four-year college degree, preferably in the hospitality industry.
Knowledge of Property Management Systems and related computer programs.
Strong knowledge of Microsoft Office Software.
Omni Hotels & Resorts is an equal opportunity employer – veterans/disabled. The EEO is the Law poster and its supplement are available.
The OFCCP’s Pay Transparency Nondiscrimination Policy statement is also posted.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
#J-18808-Ljbffr
The hotel is built to meet U.S. Green Building Council LEED Gold Certification standards, placing it on the forefront of environmental awareness and conservation in the city.
Our associates enjoy a dynamic and exciting work environment with comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service.
We embody a culture of respect, gratitude and empowerment day in and day out.
If you are a friendly, motivated person with a passion to serve others, the Omni Dallas Hotel may be your perfect match.
Job Description
Work closely with the Director of Front Office Operations to ensure maximum Front Office operating efficiency during the evening hours.
Handle all training with associates to ensure Omni Standards.
Communicate with all department managers on a continuing basis; especially the communication with Night Audit each evening/morning.
Handle all guest complaints, maintaining a satisfactory impression with the guest on resolving any complaints.
Be very familiar with the hotel computer system for training, maintenance and troubleshooting.
Complete weekly supply inventories to ensure adequate parts.
Complete rate discrepancy report and make needed changes.
Block/assign applicable arrivals for the following day (e.g., V.I.P.s, ESP's, Special Requests, etc.).
Prepare group information sheets.
Complete check‑out with balance report.
Complete credit check daily.
Adhere to all Systems & Controls of the Front Office and appropriate areas of responsibilities.
Assure knowledge and training of Marketing Programs of company and hotel.
Work closely with the Loyalty Ambassador to ensure all select guests are being tracked and serviced.
Qualifications
Previous luxury hotel experience is required.
Must be able to work a flexible schedule and willing to work nights, weekends, and holidays.
Ability to stand for the entire scheduled shift.
Customer service oriented, ability to multi‑task, detail‑oriented, and excellent organizational skills needed.
Four-year college degree, preferably in the hospitality industry.
Knowledge of Property Management Systems and related computer programs.
Strong knowledge of Microsoft Office Software.
Omni Hotels & Resorts is an equal opportunity employer – veterans/disabled. The EEO is the Law poster and its supplement are available.
The OFCCP’s Pay Transparency Nondiscrimination Policy statement is also posted.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
#J-18808-Ljbffr