Gallagher Bassett
General Liability Claims Adjuster
Gallagher Bassett, Downers Grove, Illinois, United States, 60516
General Liability Claims Adjuster
Join to apply for the
General Liability Claims Adjuster
role at
Gallagher Bassett
This range is provided by Gallagher Bassett. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base Pay Range $66,000.00/yr - $105,500.00/yr
Introduction At Gallagher Bassett, we’re there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast‑paced fixers, empathetic experts, and outcomes drivers—people who care deeply about doing the right thing and doing it well. Whether you’re managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. You’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.
Overview Liability Claims Adjuster
Role Specifics
Jurisdictions: Open to any
Licenses: multi‑state adjuster license preferred (TX or FL); must be willing to obtain others required by manager within specified timeframe
Location: Hybrid role—office in Downers Grove, IL OR St. Peters, MO, 2 days a week on‑site
How You’ll Make An Impact
Apply claims management experience to make decisions, analyze exposure, plan proper action, and resolve claims
Interact extensively with parties involved in the claim process to ensure effective communication and resolution
Provide exceptional customer service to claimants, exhibiting empathy through each step of the process
Handle claims in accordance with client and corporate policies, procedures, and standard methodologies, and statutory, regulatory, and ethics requirements
Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file
About You
Claims background: General Liability (Bodily Injury and Premises Liability)
Jurisdictional experience: Open to any
Active adjuster licenses: multi‑state adjuster license preferred (TX or FL); willing to obtain others required by manager within specified timeframe
As a key member of our Claims Adjuster team, you will:
Investigate, evaluate, and resolve General Liability claims, applying your claims experience and analytical skills to make informed decisions and bring claims to resolution
Work in partnership with clients to deliver innovative solutions and enhance the claims management process
Think critically, solve problems, plan, and prioritize activities to serve clients optimally
Required Qualifications
High School Diploma
Minimum of 3 to 5 or more years of related claims experience
Appropriate licensing and/or certification in all states where claims are handled
Knowledge of accepted industry standards and practices
Computer experience with related claims and business software
Desired Qualifications
Bachelor’s Degree
Strong customer service experience
Compensation and Benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. Actual compensation will be influenced by previous experience, education, pay market, geography, complexity or scope, specialized skill set, lines of business, and demand. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Minimum Core Benefits
Medical/dental/vision plans, which start from day one
Life and accident insurance
401(k) and Roth options
Tax‑advantaged accounts (HSA, FSA)
Educational expense reimbursementPaid parental leave
Other Benefits
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more
Inclusion & Diversity We value inclusion and diversity. Gallagher believes all persons are entitled to equal employment opportunity and prohibits any form of discrimination. Gallagher embraces the diverse identities of employees, fostering inclusion as a conscious commitment. All applicants receive equal treatment under applicable laws.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity, gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer‑employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. Gallagher will make reasonable accommodations for known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
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General Liability Claims Adjuster
role at
Gallagher Bassett
This range is provided by Gallagher Bassett. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base Pay Range $66,000.00/yr - $105,500.00/yr
Introduction At Gallagher Bassett, we’re there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast‑paced fixers, empathetic experts, and outcomes drivers—people who care deeply about doing the right thing and doing it well. Whether you’re managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. You’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.
Overview Liability Claims Adjuster
Role Specifics
Jurisdictions: Open to any
Licenses: multi‑state adjuster license preferred (TX or FL); must be willing to obtain others required by manager within specified timeframe
Location: Hybrid role—office in Downers Grove, IL OR St. Peters, MO, 2 days a week on‑site
How You’ll Make An Impact
Apply claims management experience to make decisions, analyze exposure, plan proper action, and resolve claims
Interact extensively with parties involved in the claim process to ensure effective communication and resolution
Provide exceptional customer service to claimants, exhibiting empathy through each step of the process
Handle claims in accordance with client and corporate policies, procedures, and standard methodologies, and statutory, regulatory, and ethics requirements
Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file
About You
Claims background: General Liability (Bodily Injury and Premises Liability)
Jurisdictional experience: Open to any
Active adjuster licenses: multi‑state adjuster license preferred (TX or FL); willing to obtain others required by manager within specified timeframe
As a key member of our Claims Adjuster team, you will:
Investigate, evaluate, and resolve General Liability claims, applying your claims experience and analytical skills to make informed decisions and bring claims to resolution
Work in partnership with clients to deliver innovative solutions and enhance the claims management process
Think critically, solve problems, plan, and prioritize activities to serve clients optimally
Required Qualifications
High School Diploma
Minimum of 3 to 5 or more years of related claims experience
Appropriate licensing and/or certification in all states where claims are handled
Knowledge of accepted industry standards and practices
Computer experience with related claims and business software
Desired Qualifications
Bachelor’s Degree
Strong customer service experience
Compensation and Benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. Actual compensation will be influenced by previous experience, education, pay market, geography, complexity or scope, specialized skill set, lines of business, and demand. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Minimum Core Benefits
Medical/dental/vision plans, which start from day one
Life and accident insurance
401(k) and Roth options
Tax‑advantaged accounts (HSA, FSA)
Educational expense reimbursementPaid parental leave
Other Benefits
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more
Inclusion & Diversity We value inclusion and diversity. Gallagher believes all persons are entitled to equal employment opportunity and prohibits any form of discrimination. Gallagher embraces the diverse identities of employees, fostering inclusion as a conscious commitment. All applicants receive equal treatment under applicable laws.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity, gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer‑employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. Gallagher will make reasonable accommodations for known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
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