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Keystone Cooperative

Agronomy Account Relationship Manager - Sales

Keystone Cooperative, Indianapolis, Indiana, us, 46262

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Agronomy Account Relationship Manager - Sales

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Keystone Cooperative

Job Description This position is responsible for communicating the value we bring to a customer and ensuring that those values are delivered and realized by our customers. The role delivers on Keystone’s promise of being the farmer’s trusted business partner, serving as the primary resource for customers regarding current and future technologies via Keystone’s Elite AGx and the Connect platform.

Responsibilities

Gain in-depth knowledge and insight of assigned customers’ initiatives, goals, and strategies through regular interaction with all levels within the customer’s operation, including understanding the producer’s business drivers, strategy, and buying practices.

Utilize AGx, Connect, and other tools to assist customers in interpreting information and making sound recommendations.

Ask good questions to understand customer strategy and adapt our offering to best fit the customer’s goals.

Ensure the objectives and targets of the producers are met by developing a Customer Account Plan, incorporating regular reviews with Sales Lead, Regional Director, and Operational team to identify, evaluate, and respond to key business issues of the accounts.

Detail, position, and sell Keystone products and services during on‑farm calls, telephone calls, text messaging, and other formats to achieve the desired communication style.

Set and achieve sales volumes, profit margins, and other goals for each assigned account.

Maintain account and sales call records via Keystone Connect and Strategic Account Profile Sheets.

Communicate with Location Manager and Operations daily on account progress and potential issues or opportunities. Cooperate with decision makers and operational individuals across Grain, Agronomy, Energy, and Swine & Animal Nutrition businesses on all account developments.

Provide customer service and act as a primary point of contact, including resolving customer issues and complaints.

Develop work habits that support the go‑to‑market strategy, adapting to and communicating changes in strategy to key stakeholders.

Qualifications

1‑3 years of relevant ag sales experience.

Basic understanding of crop production and agronomics.

Strong written, verbal, and interpersonal communication skills.

Excellent organizational skills and ability to work well within strict time frames.

Capable of learning diverse product portfolios, margin expectations, and delivering profitability to company and farmer‑owners.

Strong analytical skills and ability to accurately calculate information.

Ability to work independently and make appropriate decisions.

Willingness to work necessary hours and travel as needed.

Proficient with MS Office and company–specific software; ability to utilize additional technological tools and resources.

Education

Bachelor’s degree in an agricultural‑related field is preferred; alternatively, a combination of education and/or experience may qualify.

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