Concord Hospitality
Overview
Sales Manager
As the Sales Manager, you will:
Always provide the highest levels of customer service to internal partners and external clients.
Respond quickly, timely, and professionally to all internal partners and external customers and deliver clear and concise communications representative of Concord Hospitality via all avenues.
Demonstrate excellent time management, self-motivation and proactive planning, with a keen focus on detail.
Satisfactorily maintain existing assigned accounts/segments and develop new business for the hotel.
Monitor and manage all aspects of pre-event, event, and post-event details, including tracking and communicating room blocks, meeting space, concessions, group history, dates, contract terms, group resumes, event orders, and BEOs, billing details, and other integral aspects of groups and events.
Be willing and able to attend customer functions as needed.
Forecast group rooms and F&B revenues with internal and external partners, understanding conditions and strategies to maximize released space and hotel revenues.
Gain knowledge of the hotel's food and beverage products, pricing, presentation, function space, audio-visual, and other details related to event success.
Consistently attain sales activity goals and individual revenue goals, including proactive and reactive calls, tours, and appointments as outlined by Concord, your RVPSM, and your supervisor.
Learn and use digital sales systems and conceptual sales processes (e.g., Delphi, CI/TY, PMS, sales call process) and understand the hotel's sales strategies.
Participate in internal meetings, conference calls, reporting, planning, training, and other communications required for this position.
Work in a unified, collaborative manner that fosters teamwork and entrepreneurial spirit to achieve the hotel’s goals.
Own career development and advocate for training and opportunities to hone talents and professional growth.
Carry out reasonable requests by Management and comply with company policies and procedures.
Benefits Benefits of Working for Concord Hospitality
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical / dental / vision plans, life insurance, ST / LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Why Concord? Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones : Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America
"We Are Concord!" We support diversity and inclusion through our mission to be a "Great Place to Work for All."
Range:
$52,655.64 to $65,819.55 / year
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As the Sales Manager, you will:
Always provide the highest levels of customer service to internal partners and external clients.
Respond quickly, timely, and professionally to all internal partners and external customers and deliver clear and concise communications representative of Concord Hospitality via all avenues.
Demonstrate excellent time management, self-motivation and proactive planning, with a keen focus on detail.
Satisfactorily maintain existing assigned accounts/segments and develop new business for the hotel.
Monitor and manage all aspects of pre-event, event, and post-event details, including tracking and communicating room blocks, meeting space, concessions, group history, dates, contract terms, group resumes, event orders, and BEOs, billing details, and other integral aspects of groups and events.
Be willing and able to attend customer functions as needed.
Forecast group rooms and F&B revenues with internal and external partners, understanding conditions and strategies to maximize released space and hotel revenues.
Gain knowledge of the hotel's food and beverage products, pricing, presentation, function space, audio-visual, and other details related to event success.
Consistently attain sales activity goals and individual revenue goals, including proactive and reactive calls, tours, and appointments as outlined by Concord, your RVPSM, and your supervisor.
Learn and use digital sales systems and conceptual sales processes (e.g., Delphi, CI/TY, PMS, sales call process) and understand the hotel's sales strategies.
Participate in internal meetings, conference calls, reporting, planning, training, and other communications required for this position.
Work in a unified, collaborative manner that fosters teamwork and entrepreneurial spirit to achieve the hotel’s goals.
Own career development and advocate for training and opportunities to hone talents and professional growth.
Carry out reasonable requests by Management and comply with company policies and procedures.
Benefits Benefits of Working for Concord Hospitality
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical / dental / vision plans, life insurance, ST / LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Why Concord? Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones : Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America
"We Are Concord!" We support diversity and inclusion through our mission to be a "Great Place to Work for All."
Range:
$52,655.64 to $65,819.55 / year
#J-18808-Ljbffr