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Insight Global

Desktop Support Specialist

Insight Global, New York, New York, us, 10261

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Overview

Insight Global's large financial services client is seeking a hands-on and technically proficient Desktop Support Analyst. This candidate will provide comprehensive support to front and back office staff across multiple business lines. This individual will play a key role in maintaining desktop infrastructure, resolving technical issues, and ensuring a high level of user satisfaction. The role requires strong troubleshooting skills, excellent communication, and the ability to work both independently and collaboratively. Responsibilities

Provide hands-on desktop support to front and back office staff across multiple business lines. Maintain desktop infrastructure and troubleshoot/resolve technical issues to ensure high user satisfaction. Qualifications

4+ years of experience in desktop support Experience supporting Windows 10 and 11 Strong experience with Office365 applications like Outlook, Excel, Word etc. Experience with Active Directory Experience troubleshooting and replacing hardware Financial Services industry background Experience with market data applications like Bloomberg We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

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