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Ingersoll Rand

Account Manager - General Line

Ingersoll Rand, Delavan, Wisconsin, United States, 53115

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Account Manager - General Line

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Ingersoll Rand . Job Title: Account Manager - General Line. Location: Remote in Territory - Madison, WI.

Ingersoll Rand is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Job Overview Our Ingersoll Rand’s Compression Systems and Services Customer Center is hiring a General Line Account Manager to join their team. In this role, you will be responsible for driving the Customer Center equipment sales and service activity for a specific territory. Traveling in a defined geographic area, you will quote, strategize, prospect, and develop relationships to achieve revenue targets, maximize profits, increase market share and maintain customer loyalty while achieving organizational goals. The position is a unique blend of supporting a major distributor and selling direct to customers.

Responsibilities

Generate Revenue – Responsible for generating sales of equipment, service contracts, and service offerings with direct end users and partners selling to a defined customer base within a geographic area. Develop existing customer base and secure new, competitive accounts to expand IR presence. Provide and design compressed air solutions to fulfill industrial customer needs. Products include compressed air equipment, accessories, turnkey installations, service contracts, parts, service, rental equipment and energy audits. Keep current with all product knowledge, industry standards and training needed. Execute strategy for continuous improvement and exceeding customer satisfaction. Achieve all assigned sales targets.

Develop People Capabilities – Provide selling skills and product/services training for dealer sales personnel (as required) and for personnel within the customer center. Partner with services team to best understand products and services and anticipate and satisfy customers’ needs.

Manage Cash – Ensure that all orders are error‑free with correct customer documentation. Resolve all customer disputes. Manage all costs associated with selling efforts, including travel and entertainment expenditures.

Ensure adherence to safety rules – vehicle safety, customer site safety in the field and in the customer center.

Earn Customer loyalty by collaborating cross‑functionally. Leverage support from the service team to troubleshoot customer issues or offer unique solutions.

Maintain Customer Relationship Management database – record face‑to‑face interactions, assets, agreements, contacts and opportunities in the order management system. Record order follow‑up activities (e.g., delivery), reporting requirements (email) and database requirements. Provide feedback on market conditions. Drive and track sales pipeline and daily reporting.

Requirements

Bachelor’s Degree

4+ years’ experience in an industrial sales business setting

Core Competencies

Excellent relationship‑building and interpersonal skills, including verbal, written and presentation communication skills.

Establishes and builds solid relationships with customers, key institutions and team members.

Honest, self‑motivated and team oriented.

Able to work within a team environment and independently.

Mechanical and electrical expertise required.

Ability to assess customer needs, analyze and interpret, perform basic equipment performance calculations, and recommend technical solutions.

Tech savvy; knowledge of Salesforce preferred.

Proven business and sales acumen – prospect accounts, navigate customer organizations, value‑sell and win competitive accounts.

Must have excellent prioritization and time‑management skills.

Preferences

Bachelor’s degree in engineering, engineering technology, business or equivalent.

Knowledge of Salesforce.

Travel & Work Arrangements/Requirements

Regional travel to customer sites is required within the assigned geographic territory.

Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations, including but not limited to DUI in the previous 5 years, hit & run, license suspension, reckless/careless driving or multiple minor infractions in the previous 3 years.

What We Offer At Ingersoll Rand, we embrace a culture of personal ownership. Our comprehensive benefits package empowers you with the tools and support to take charge of your health and well‑being. Benefits include health care (medical and prescription plans), dental and vision coverage, wellness programs, life insurance, a 401(k) plan, paid time off and employee stock grant. We are committed to workforce diversity and equal opportunity. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation or any other characteristic protected by applicable laws, regulations and ordinances.

TO APPLY Please apply via our website https://ir-jobs.dzconnex.com/#/ by April 12, 2025 to be considered for this position.

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