UpKeep
Job Description
We're building the AI-powered future of maintenance.
UpKeep is on a mission to reinvent how the physical world runs—starting with the frontline teams who maintain it. We're the creators of the world's first AI-first CMMS (Computerized Maintenance Management System), equipping technicians and facilities teams with automation, machine learning, and predictive insights that drive operational speed, safety, and efficiency.
What started as a garage-built prototype is now a fast-scaling SaaS company, backed by Insight Partners, Emergence Capital, and Y Combinator. Over 4,000 companies—including Shell, Yamaha, Unilever, and Marriott—run on UpKeep to modernize their asset operations. We're leading the $30B category shift toward Asset Operations Management, where uptime, intelligence, and AI converge.
Why join us :
Own the AI-first transformation of an entire industry.
Real traction, real scale.
A company where builders thrive.
Global team, local energy.
Equity and upside, not just a paycheck.
Every feature we ship leverages AI—from predictive work orders to sensor-driven automations. You're not just iterating—you're pioneering how data reshapes physical operations.
Recognized as Gartner's #1 Facility Management solution and G2's top-rated CMMS, we've earned market leadership through product, not puff.
We move fast, optimize for outcomes, and give high-agency operators the autonomy to ship big things. Our culture rewards bold thinking, not bureaucracy.
With 100+ employees across the world, we support remote-first work with deep investment in our LA HQ—where certain roles and leadership converge for rapid innovation.
Competitive comp, meaningful ownership, and benefits that support your health, focus, and long-term growth.
If you're driven by impact, energized by AI, and hungry to transform a legacy industry—we're hiring!
POSITION SUMMARY Our Account Executive is a high volume inside sales role, meaning all customer interactions are performed via the phone and email. The primary goal as an Account Executive is to drive company growth by adding new clients via software license sales.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Effectively manage your own sales pipeline; by timely follow-up on qualified leads generated through marketing and our BDR team, while also managing thoughtful cold calling into new accounts to build a pipeline that will ensure you achieve your quota targets.
Qualify inbound leads and prospects via phone and email, identifying key decision-makers, business pain points, the size of the opportunity, budget, and purchase timeframes
Build relationships with prospective emerging marketing customers (1-250 employees) across several major industries
Work in partnership with Business Development Representatives to convert totally qualified opportunities into closed-won deals
Conduct customer research and develop tailored, consultative product demonstrations
Own contract negotiations and close the sale before handing off to the Customer Success and Implementation team
Pursue industry and competitor knowledge to ensure that our value proposition is effectively communicated to customers
Use your product expertise to understand prospect business and technical needs and present a compelling solution that delivers a unique business value.
Maintain accurate notes and records in Salesforce.com; actively update sales activities and all relevant data
Own personal and departmental targets that are aligned with the company's objectives
Clearly communicate the progress of monthly / quarterly initiatives to internal and external stakeholders.
Identify areas of improvement in an account to meet sales quotas.
Forecast and track assigned account metrics (e.g. quarterly sales results and annual forecasts), prepare reports on account status, collaborate with sales and customer success to identify and grow expansion opportunities within territory.
EXPERIENCE
2+ years B2B SaaS sales with quota carrying and direct sales experience
Maintenance, Manufacturing, and Facilities sales industry experience a plus
Proven track record of meeting or exceeding quotas and receiving positive customer feedback
Bachelor's Degree with equivalent experience a plus
KNOWLEDGE
Proficiency with CRM applications such as Salesforce
Experience with SalesLoft, Zoominfo, Postal.io, Chorus, and Chili Piper is a plus
Extensive lead generation and sales development experience in a high-paced sales environment
Organized and detail-oriented with excellent follow-up skills
Selling solutions over the phone with persuasive closing techniques
Ability to work independently and as part of a team in a highly dynamic and fast paced environment
Ability to multitask and juggle several responsibilities simultaneously
Strong written and verbal communication skills
Good attention to detail and organizational skills
DESIRED BEHAVIORS
Receptive to change – is flexible. Seeks and adopts improved approaches and processes.
Initiates action – is results oriented, takes responsibility for actions and outcomes. Meets commitments and strives for high performance.
Manages the workload - makes timely decisions, prioritizes effectively, solves problems, monitors results and takes remedial action where necessary.
Technically proficient – knows the role and has a solid familiarity with tasks and responsibilities.
Takes responsibility for own learning - knows personal strengths and recognizes development needs. Is open to feedback and always seeks to learn.
Communicates ideas – strong facilitation and written communication, proposes a way forward. Listens to views of colleagues and takes in diverse perspectives.
Works collaboratively – shares information, fosters teamwork and contributes to a positive work environment where people want to come to work.
Display ethical character and competence - acts with integrity and intent, is accountable for own actions, behaves according to the company values.
Act as a good citizen of UpKeep.
COMPENSATION This role will receive a competitive On-Target Earnings (base salary + sales commission) + benefits + equity. A variety of factors are considered when determining someone's compensation–including a candidate's professional background, experience, and location. Final offer amounts may vary from the amounts listed below.
The base pay for this role is $65,000 USD per year ($130,000 OTE).
#LI-Remote
Company History & Product UpKeep started in a garage, where our founder Ryan taught himself to code and built the first mobile-first maintenance app. The idea was simple but powerful: put modern software in the hands of frontline technicians—and transform how maintenance gets done.
Today, UpKeep is the leading cloud-native Asset Operations Management platform, serving over 4,000 businesses worldwide across manufacturing, utilities, healthcare, and beyond. Our Industrial IoT and AI-first software helps maintenance and facilities teams streamline work, predict failures, and act faster—with real-time insights and automation at their fingertips.
We're building for the deskless workforce —the essential workers who keep our physical world running—and arming them with the tools they deserve. In a world re-shoring manufacturing, accelerating automation, and embracing AI at scale, we're riding the next macro wave—and leading the transformation of legacy maintenance into intelligent operations.
Backed by $50 million from Insight Partners, Emergence Capital, Mucker, and Y Combinator, we're not just building software. We're defining a new category for the built world.
Learn More!
www.upkeep.com
www.upkeep.com / careers
At UpKeep, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. UpKeep is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation or Veteran status.
#J-18808-Ljbffr
We're building the AI-powered future of maintenance.
UpKeep is on a mission to reinvent how the physical world runs—starting with the frontline teams who maintain it. We're the creators of the world's first AI-first CMMS (Computerized Maintenance Management System), equipping technicians and facilities teams with automation, machine learning, and predictive insights that drive operational speed, safety, and efficiency.
What started as a garage-built prototype is now a fast-scaling SaaS company, backed by Insight Partners, Emergence Capital, and Y Combinator. Over 4,000 companies—including Shell, Yamaha, Unilever, and Marriott—run on UpKeep to modernize their asset operations. We're leading the $30B category shift toward Asset Operations Management, where uptime, intelligence, and AI converge.
Why join us :
Own the AI-first transformation of an entire industry.
Real traction, real scale.
A company where builders thrive.
Global team, local energy.
Equity and upside, not just a paycheck.
Every feature we ship leverages AI—from predictive work orders to sensor-driven automations. You're not just iterating—you're pioneering how data reshapes physical operations.
Recognized as Gartner's #1 Facility Management solution and G2's top-rated CMMS, we've earned market leadership through product, not puff.
We move fast, optimize for outcomes, and give high-agency operators the autonomy to ship big things. Our culture rewards bold thinking, not bureaucracy.
With 100+ employees across the world, we support remote-first work with deep investment in our LA HQ—where certain roles and leadership converge for rapid innovation.
Competitive comp, meaningful ownership, and benefits that support your health, focus, and long-term growth.
If you're driven by impact, energized by AI, and hungry to transform a legacy industry—we're hiring!
POSITION SUMMARY Our Account Executive is a high volume inside sales role, meaning all customer interactions are performed via the phone and email. The primary goal as an Account Executive is to drive company growth by adding new clients via software license sales.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Effectively manage your own sales pipeline; by timely follow-up on qualified leads generated through marketing and our BDR team, while also managing thoughtful cold calling into new accounts to build a pipeline that will ensure you achieve your quota targets.
Qualify inbound leads and prospects via phone and email, identifying key decision-makers, business pain points, the size of the opportunity, budget, and purchase timeframes
Build relationships with prospective emerging marketing customers (1-250 employees) across several major industries
Work in partnership with Business Development Representatives to convert totally qualified opportunities into closed-won deals
Conduct customer research and develop tailored, consultative product demonstrations
Own contract negotiations and close the sale before handing off to the Customer Success and Implementation team
Pursue industry and competitor knowledge to ensure that our value proposition is effectively communicated to customers
Use your product expertise to understand prospect business and technical needs and present a compelling solution that delivers a unique business value.
Maintain accurate notes and records in Salesforce.com; actively update sales activities and all relevant data
Own personal and departmental targets that are aligned with the company's objectives
Clearly communicate the progress of monthly / quarterly initiatives to internal and external stakeholders.
Identify areas of improvement in an account to meet sales quotas.
Forecast and track assigned account metrics (e.g. quarterly sales results and annual forecasts), prepare reports on account status, collaborate with sales and customer success to identify and grow expansion opportunities within territory.
EXPERIENCE
2+ years B2B SaaS sales with quota carrying and direct sales experience
Maintenance, Manufacturing, and Facilities sales industry experience a plus
Proven track record of meeting or exceeding quotas and receiving positive customer feedback
Bachelor's Degree with equivalent experience a plus
KNOWLEDGE
Proficiency with CRM applications such as Salesforce
Experience with SalesLoft, Zoominfo, Postal.io, Chorus, and Chili Piper is a plus
Extensive lead generation and sales development experience in a high-paced sales environment
Organized and detail-oriented with excellent follow-up skills
Selling solutions over the phone with persuasive closing techniques
Ability to work independently and as part of a team in a highly dynamic and fast paced environment
Ability to multitask and juggle several responsibilities simultaneously
Strong written and verbal communication skills
Good attention to detail and organizational skills
DESIRED BEHAVIORS
Receptive to change – is flexible. Seeks and adopts improved approaches and processes.
Initiates action – is results oriented, takes responsibility for actions and outcomes. Meets commitments and strives for high performance.
Manages the workload - makes timely decisions, prioritizes effectively, solves problems, monitors results and takes remedial action where necessary.
Technically proficient – knows the role and has a solid familiarity with tasks and responsibilities.
Takes responsibility for own learning - knows personal strengths and recognizes development needs. Is open to feedback and always seeks to learn.
Communicates ideas – strong facilitation and written communication, proposes a way forward. Listens to views of colleagues and takes in diverse perspectives.
Works collaboratively – shares information, fosters teamwork and contributes to a positive work environment where people want to come to work.
Display ethical character and competence - acts with integrity and intent, is accountable for own actions, behaves according to the company values.
Act as a good citizen of UpKeep.
COMPENSATION This role will receive a competitive On-Target Earnings (base salary + sales commission) + benefits + equity. A variety of factors are considered when determining someone's compensation–including a candidate's professional background, experience, and location. Final offer amounts may vary from the amounts listed below.
The base pay for this role is $65,000 USD per year ($130,000 OTE).
#LI-Remote
Company History & Product UpKeep started in a garage, where our founder Ryan taught himself to code and built the first mobile-first maintenance app. The idea was simple but powerful: put modern software in the hands of frontline technicians—and transform how maintenance gets done.
Today, UpKeep is the leading cloud-native Asset Operations Management platform, serving over 4,000 businesses worldwide across manufacturing, utilities, healthcare, and beyond. Our Industrial IoT and AI-first software helps maintenance and facilities teams streamline work, predict failures, and act faster—with real-time insights and automation at their fingertips.
We're building for the deskless workforce —the essential workers who keep our physical world running—and arming them with the tools they deserve. In a world re-shoring manufacturing, accelerating automation, and embracing AI at scale, we're riding the next macro wave—and leading the transformation of legacy maintenance into intelligent operations.
Backed by $50 million from Insight Partners, Emergence Capital, Mucker, and Y Combinator, we're not just building software. We're defining a new category for the built world.
Learn More!
www.upkeep.com
www.upkeep.com / careers
At UpKeep, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. UpKeep is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation or Veteran status.
#J-18808-Ljbffr