Mindlance is hiring: Phlebotomy - Phlebotomist III - Floater in Saint Paul

Overview

The Patient Services Representative III-Floater (PSR III) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR III draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR III has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR III will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate.

Responsibilities

• Under the direction of the area supervisor, perform daily activities accurately and on time. Maintain a safe and professional environment.
• Perform both forensic and clinical specimen collection and processing duties following established practices and procedures.
• Verify patient demographic information / initials, including post-venipuncture signature, to ensure tubes are labeled in the patient’s presence and that the name on the label is correct.
• Maintain required records and documentation.
• Demonstrate organizational commitment and promote a positive image to patients, clients, employees and the public in general.

Qualifications / Requirements

• Ability to provide quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal on-site supervision.
• Excellent phlebotomy skills to include pediatric and geriatric.
• Flexible availability based on staffing needs, including weekends, holidays, on-call and overtime.
• Commitment to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
• Must be able to make decisions based on established procedures and exercise good judgment.
• Must have reliable transportation, valid driver license, and clean driving record, if applicable.
• Travel and flexible hours required to work multiple locations and to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice.
• Capable of handling multiple priorities in a high-volume setting.
• Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business.
• Training locations may vary based on trainer availability.
• Required Education: High school diploma or equivalent. Medical training: medical assistant or paramedic training preferred. Phlebotomy certification preferred. Required in California, Nevada, and Washington.
• Work Experience: Three years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections. Minimum 2 years in a Patient Service Center environment preferred. Customer service in a retail or service environment preferred. Keyboard/data entry experience.
• EEO: Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.
• Background checks: Our clients require background checks on all hires with contingent offers. Offers are contingent on meeting client requirements, which may include criminal history, verification of social security number, employment verification, motor vehicle records, education verification, professional licensure where applicable, and debarment authorities. A guilty misdemeanor or felony conviction will be escalated to the compliance team but does not automatically bar hire.

Offer / Process

• Offer of Employment Process: When making any offer of employment, Mindlance informs the candidate of the client’s contingent offer of employment. After successful background check and drug screen, submission of Mindlance paperwork and any client-specific documents, the associate will be cleared for assignment. Start instructions are typically issued by the account management team the Friday prior to the start date.