Receptionist Job at Horsburgh & Scott in Cleveland

Company Description

Horsburgh & Scott, founded in 1886, is a global leader in the design and manufacture of custom industrial gears and gearboxes. With a combined 400,000 square feet of state‑of‑the‑art facilities, we offer manufacturing, repair, assembly, and heat‑treatment services. Our comprehensive services include teardown analyses, engineering upgrades, and repairs, all aimed at extending equipment lifecycles. Additionally, our Field Service Team provides expert installation, detailed inspections, failure analysis, gear alignment, onsite machining, and emergency breakdown services.

Role Description

This is a full‑time, on‑site role located in Cleveland, OH, for a Receptionist. The Receptionist will handle daily responsibilities including answering and directing phone calls, managing front desk operations, performing clerical duties, maintaining communication with clients, and providing excellent customer service. The role requires the candidate to manage visitor logs, schedule appointments, and assist with general office tasks to ensure smooth operations at the front desk.

Qualifications

• Phone etiquette and communication skills
• Receptionist duties and customer service skills
• Clerical skills and ability to manage administrative tasks efficiently
• Excellent interpersonal and organizational skills
• Proficiency with office software and tools
• High school diploma or equivalent; additional qualifications are a plus
• Previous experience in a similar role is preferred