PetVet Care Centers is hiring: Receptionist in Cumming

Crestview Animal Hospital & Emergency is currently seeking a Receptionist to join their team.

Position Overview

The Receptionist contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital.

Essential Functions

• Provides excellent customer service in person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well‑being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end‑of‑day duties for accurate financial transactions.

Qualifications

• High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience.
• At least a year of experience in a veterinary hospital preferred.
• Knowledge of clerical procedures and ability to organize files and records.
• Excellent customer service skills, providing courteous and prompt assistance.
• Accurate cash handling and cashiering abilities.
• Strong multitasking skills with attention to detail.
• Ability to work at a keyboard or workstation for extended periods and perform physical tasks such as standing, walking, climbing, and lifting animals up to 50 pounds.

Schedule

• Monday through Friday 7:00 am–7:00 pm and Saturdays 7:00 am–2:00 pm.

About Us

Crestview Animal Hospital & Emergency is part of a network that values a culture of care for pets, their owners, and the team members who support their health. With more than 420 hospitals and a community of over 11,000 dedicated professionals, we offer opportunities for growth, connection to purpose, and meaningful impact.

PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status, or any other basis prohibited by law. EOE, M/F/D/V.