PROGRAM SECRETARY Job at Arbour SeniorCare in Franklin

Overview

Program Secretary- Behavioral Health

Horizon Health is seeking a program secretary to work at Johnson Memorial Hospital in Franklin, IN. The Program Secretary is responsible for the Behavioral Health Program’s daily administrative duties and providing assistance to the Behavioral Health Program Director. The Program Secretary also has responsibility for performing Human Resources related duties such as applicant tracking and onboarding.

Responsibilities

• Answers the phone, responding to all requests for information
• Schedules unit assessments, meetings and appointments as appropriate
• Greets visitors, patients, and their families coming to the Unit (as assigned)
• Identifies areas needing improvement and utilizes the facility performance improvement process. Actively participates in department processes as requested
• Manages all CQI+ paperwork, submission, data entry, communication and audits
• Collects required documents for PAF/On-Board processing (e.g., offer letter, ARC, non-Compete, if applicable) and ensures the most current form/version is used
• Liaises with hospital on orientation scheduling; ensures orientation is completed in a timely manner
• Coordinates receipt of I-9 forms to meet USCIS requirements
• Creates new hire/rehire personnel files and maintains corporate personnel files for employees
• Maintains new hire packet documents and distributes as required
• Responds to intake calls and records information for the Clinical Access Coordinator
• Manages HBIPS data auditing and collection, including monthly audits of patient charts (EMR) and data entry into the MHO database; reports any shortcomings to the Program Director
• Keeps materials organized and available with information regarding unit activities (staff development, shift assignments, nightly chart audits, daily safety reports, SECURE training, incident reports)
• Tracks training including Core Competencies, SECURE, HIPAA, etc.
• Inputs daily census into HorizonPlus; generates monthly reports and uses data for program statistical reports; provides reports to SVPO, VPCE, program director and client hospital leadership as requested
• Utilization Review: initiates pre-certification calls for private insurance and managed Medicare/Medicaid; provides concurrent reviews and tracks outcomes; collaborates with the Denial Management Coordinator on appeals
• Prepares payroll documents (time sheets, Verification of Hours, exemption reports, PAFs) and maintains organized records; performs daily time clock adjustments
• Ensures facility safety and reports deficiencies to the Program Director; maintains confidentiality of information
• Aids in admission processes by coordinating with business and admitting offices; gathers descriptive and financial information as needed and routes to appropriate personnel
• Prioritizes tasks to maximize productive use of time and supports the needs of the Units and Program Director
• Maintains professional communication with peers and leadership; supports organizational change through effective communication
• Reviews newly admitted patient accounts for eligibility/authorization daily; corrects issues and reports to the Program Director
• Assists in submission of regulatory reports (PA Dept. of Health, CAP, Joint Commission)
• Prepares and disseminates monthly reports and completes follow-up on activities; prepares census and PIORS documentation as required by corporate offices
• Collects data to provide feedback to customers/suppliers to improve work
• Maintains schedule for filing court paperwork and hearings; collaborates with court personnel
• Reviews and evaluates invoices and expense reports for accuracy
• Classifies, sorts and files correspondence and documents; orders office supplies; oversees maintenance of office equipment
• Other duties as assigned

Benefit Highlights for full-time positions

• Competitive Compensation
• Excellent Medical, Dental, Vision, and Prescription Drug Plan
• 401(K) with company match and discounted stock plan
• Long and Short-term Disability
• Flexible Spending Accounts; Healthcare Savings Account
• Life Insurance
• Career development opportunities within the company
• Tuition Assistance
• Rewarding work environment – Enjoy going to work every day!

Who we are & where you can make a difference

Quality care is our passion; improving lives is our reward. Horizon Health, a subsidiary of Universal Health Services, is a leading behavioral services management company. Horizon Health Behavioral Health Services has partnered with hospitals to manage behavioral health programs for over 40 years with extensive expertise in hospital-based behavioral health services.

About Universal Health Services

One of the nation’s largest providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has a Fortune 500 corporate profile with 99,000 employees. Through its subsidiaries, UHS operates numerous hospitals and behavioral health facilities across the U.S. and abroad.

For more information about the position, contact Courtney Eble, Healthcare recruiter, at courtney.eble@horizonhealth.com

Qualifications

• High School or GED required
• 1-5 years of experience in a similar position and/or industry
• Proficient in software applications
• Valid driver’s license and use of an automobile required

EEO Statement

All UHS subsidiaries are committed to equal employment opportunity for all applicants and teammates, without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or other protected characteristics under federal, state, or local laws.

We value diversity and inclusion among our teammates.

Avoid and Report Recruitment Scams

Our HR departments and recruiters will not request financial or personal information via email. Do not rely on unsolicited calls or emails; verify opportunities on legitimate UHS career sites.