Restaurant Server Job at Highgate Hotels, LP in Atlanta

Overview

Restaurant Server – Requisition ID 2025-65859 | Category: Food and Beverage | Location: US-GA-Atlanta | Property: Candler Hotel Atlanta, Curio Collection by Hilton | Compensation Type: Hourly

Location: Perfectly situated on famous Peachtree Street in downtown Atlanta, The Candler Hotel is a member of Curio Collection by Hilton. The boutique-style hotel features 265 guestrooms and suites, a library, Peloton-equipped gym, 6,000 sq. ft. of event space, and the By George restaurant and bar by Hugh Acheson.

Highgate is a premier real estate investment and hospitality management company with a global portfolio. Highgate maintains offices in London, New York, Dallas, and Seattle. The company operates in gateway markets and provides guidance through all stages of the hospitality property cycle.

Responsibilities

• Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
• Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position.
• Have a thorough knowledge of menus and current specials in applicable outlets.
• Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner.
• Pre-bus all tables removing soiled dishes after each course.
• Be familiar with the operation of the P.O.S system.
• Perform cashiering functions by closing checks and preparing end of shift paperwork.
• Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist.
• Ensure that tables and side stands are kept stocked, tidy and clean.
• Keep all beverages at least full (coffee, tea, soda, water, and lemonade).
• Breakdown trays of soiled dishes and linen in the dishroom according to established standards.
• Answer the telephone according to standards.
• Consistently upsell food, beverage and promotional items to guests.
• Be familiar with fire extinguishers, locations and know how to use them.
• Receive and deliver food and beverage orders and collect payment.
• Ensure overall guest satisfaction.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or related field preferred.
• Flexible and long hours sometimes required.
• Medium work - exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently to move objects.
• Ability to stand during entire shift.
• Must be able to maneuver throughout the dining area while carrying full trays of food and beverages.
• Effective verbal and written communication with all levels of employees and guests in a courteous, service-oriented manner.
• Ability to multitask and prioritize departmental functions to meet deadlines.
• Attend all hotel-required meetings and trainings.
• Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling.
• Maintain high standards of personal appearance and grooming, including proper uniform and nametag.
• Comply with Highgate Hotel Standards and regulations to ensure safe and efficient hotel operations.
• Must be able to cross-train in other hotel-related areas and maintain confidentiality of information.
• Must show initiative and anticipate guest or operational needs.
• Perform other duties as requested by management and maintain a friendly, warm demeanor at all times.