Dock Hand - Part Time - Panama City, FL Job at BlueGate in Panama City

3 days ago Be among the first 25 applicants

Job Title: Marina Dockhand

Location: Panama City Beach, FL

Position Type: Part‑Time

Salary: Competitive, commensurate with experience

BlueGate Boat & RV Storage, a pioneer in the marina and boat and RV storage industry is excited to announce an opening for a dynamic and experienced Part Time Dock Hand to join our expanding team. We shine in acquiring, developing, and operating unique marinas, RV resorts, and innovative entertainment hubs across the United States. Our relentless commitment to excellence has propelled our rapid growth, creating a unique opportunity for a seasoned professional to be a driving force in our continued success. If you have a strong background in managing top‑tier assets in the hospitality and resort industry and are enthusiastic about diversifying your platform experience while contributing to a lively, growing brand, this is the chance you've been waiting for!

About the Location

Our marina is a premier waterfront marina located in the heart of Panama City Beach, Florida, offering top‑tier docking facilities, boat rentals, water sports, and exceptional customer experiences. Nestled along the stunning Gulf Coast, our marina serves a diverse clientele, from local boaters to seasonal tourists.

Position Summary

The marina dockhand is responsible for providing excellent customer service and ensuring the safe and efficient operation of the marina. This role involves assisting boaters, maintaining the dock area, and supporting various marina operations. A strong bias towards action and the ability to perform well in both a team environment and independently are essential.

Key Responsibilities

• Customer Service: Provide exceptional customer service, greet and assist boaters, their guests and our non‑marina customers. Proactively provide information about marina services, safety procedures, and transport guests and baggage to and from the docks.
• Dock Operations: Assist with boat launches and landings, tie up boats, and ensure proper dock etiquette.
• Fueling: Assist in refueling vessels when required at the fuel dock, ensure all safety procedures are followed.
• Marina Maintenance: Maintain and clean restrooms, docks, walkways, grounds and other areas as assigned by management. Perform routine maintenance on docks, including cleaning, painting, and minor repairs.
• Safety and Security: Keep the dock area clear of debris and hazards and always demonstrate safe work habits. Monitor safety regulations and ensure compliance with all OSHA and marina policies. Respond to emergencies and report any disturbances. Follow security protocols to ensure the safety of both employees and customers' property. This includes proper handling of keys, access codes, and surveillance systems.
• Inventory Management: Assist in managing supplies and equipment, including cleaning materials and safety gear.
• Processing Payments: Collect payments for marina services, ship store items, and fuel.
• General Assistance: Support other marina staff with various tasks, including fuel operations, boat cleaning, and equipment maintenance.
• Perform other duties as assigned by management.

Competencies

• Team Collaboration: Work closely with other marina staff, including the manager and company management. The ability to work effectively in both a team environment and independently is essential.
• Communication: Communicate effectively with customers and team members in a professional manner, both orally and in writing.
• Problem‑Solving: Handle customer concerns and facility issues efficiently and effectively.
• Adaptability: Flexibility to adapt to changing schedules, priorities, and work conditions, including weather changes.
• Attention to Detail: Strong focus on maintaining a clean, safe, and organized facility.

Technical Skills

• Driving: Valid driver's license and ability to operate company vehicles, including trucks and vans.
• Certifications: CPR and First Aid certification preferred; boating safety certification is preferred but not required.
• Water Safety: Must be able to swim and work safely around the water.
• Equipment Operation: Experience using tools and equipment commonly required for facility maintenance.
• Technology Proficiency: Familiarity with property management software, point‑of‑sale systems, or basic computer applications is a plus.

Qualifications

• Education: High school diploma or equivalent required; additional education in business or management is a plus.
• Experience: Previous experience in the marina industry, customer service, sales or a similar field is preferred but not required.

Position Type / Expected Hours of Work

This is a part‑time non‑exempt position scheduled for less than 30 hours weekly. Scheduled days can vary Sunday–Saturday, generally not to exceed 40 hours in a week. Some overtime, holiday, or weekend work may be required.

Travel

This position generally does not require travel.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Work Environment

This position primarily involves working outdoors in a marina setting with limited indoor responsibilities. Employee should be comfortable working around the water and boats and be prepared for variable weather conditions.

Physical Demands

The Physical Demands Described Here Are Representative Of Those That Must Be Met Regularly By An Employee To Successfully Perform The Essential Functions Of This Job. Reasonable Accommodations May Be Made To Enable Individuals With Disabilities To Perform These Essential Functions.

• Lift and Carry: Ability to lift, carry, and move items weighing up to 50 pounds regularly and up to 75 pounds occasionally.
• Standing and Walking: Must be able to stand and walk for extended periods, often on wet, uneven, or slippery surfaces, and in various weather conditions.
• Bending and Stooping: Frequent bending, stooping, crouching or kneeling required.
• Reaching and Stretching: Reach overhead or in awkward positions to handle boat lines and maintain facilities.
• Manual Dexterity: Requires manual dexterity for boat and line handling as well as operating tools and equipment.
• Coordination and Balance: Strong coordination and balance required for working on ladders, scaffolding, floating docks, or boats.
• Climbing: Occasional climbing of ladders or onto boats and docks is necessary.
• Vision and Hearing: Adequate vision and hearing are essential.
• Pushing and Pulling: Ability to push or pull carts, boats, or equipment as required during maintenance or customer assistance tasks.
• Outdoor Exposure: Comfortable working outdoors in various weather conditions.
• Swimming Ability: Proficiency in swimming is essential.
• Emergency Situations: Employees may occasionally be required to assist with emergency responses, including water rescues or evacuations.
• Fatigue Management: Requires sustained physical activity and good endurance.
• Flexible Hours: The job may involve early mornings, evenings, weekends, or holidays.

Other Duties

Other duties may be applied and responsibilities may be modified at any time by management.

EEO Statement

BlueGate Boat & RV Storage provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, BlueGate Boat & RV Storage complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training. BlueGate Boat & RV Storage expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of employees to perform their job duties may result in discipline up to and including discharge.