Access Dubuque
Order Entry Processor
McGraw Hill
1 Positions
ID: 6186
Posted On 10/21/2025
Job Overview
Overview
Make an Impact!
At McGraw Hill we create best-in-class, next-generation learning platforms that are used by millions of students and educators worldwide from kindergarten through graduate school. Our goal is to accelerate student success through intuitive and effective learning tools and content that maximize a teacher’s time and a student’s learning experience. We do all of this in a supportive, collaborative environment where you can grow your career in a way that fits into your life.
How can you make an impact?
An experienced, innovative, analytical
Order Entry Processor
to fulfill inbound orders, analyze and update existing orders, and troubleshoot orders with system failures.
This is a remote position open to applicants authorized to work for any employer within the United States.
What you will be doing:
Key digital image of customer orders and/or samples into Oracle, accurately and within a timely manner.
Perform a quality review of new order processor orders by comparing digital copies of orders to what was keyed into Oracle Database System. Reporting trends to management.
Analyze orders on hold to determine next steps to process the order through completion
Make direct customer contact via phone or email as needed to resolve all barriers preventing completion of orders.
Cross train into other areas and departments up to and including Inbound Customer Service calls. Stay proficient by sustaining in all cross-trained areas throughout the year, meeting quality and productivity metrics.
Special projects as assigned.
We are looking for someone with:
High School Diploma or equivalent.
1+ Years of experience in a related field Acute attention to detail and Business
Acumen.
Advanced experience with Microsoft Office Applications (Word, Outlook, excel).
Demonstrated problem solving skills/works independently to identify and resolve problems accurately.
Ability to work from digital documents.
Superior verbal, written and interpersonal communication skills.
Willing to work flexible hours.
Willing to cross train and sustain in other areas within CXT.
Why work for us?
At McGraw-Hill, we leverage cutting-edge technology to create innovative learning solutions that support learners at all stages of their educational journey. Our state-of-the-art digital tools and platforms provide personalized, interactive experiences that enhance understanding and retention. Being part of McGraw-Hill means joining a team dedicated to shaping the future of education and making a real impact on students' lives. It's an exciting opportunity to contribute to a company that values innovation, collaboration, and excellence.
The pay range for this position is between $24,000-$36,400. However, base pay offered may vary depending on job-related knowledge, skills, experience, and location. Additionally, a full range of medical and/or other benefits may be provided, depending on the position offered. Click here to learn more about our benefit offerings.
McGraw Hill recruiters always use a “@mheducation.com” or "@careers.mheducation.com” email addresses and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.
49907
Primary Contact
1702837431829
Jacqui Edwards
,
Phone
Phone
Phone
Fax
jacqui.edwards@mheducation.com
Email
True
False
True
Job Details
Categories
Publishing/Printing
Location
Remote, Remote
Job Type
Employee
Full/Part
Full Time
Company ID
695
Job REQ #
6186
# Positions
1
Start Date
20251021
End Date
20251123
Featured Job
TH Ad
TH Comments
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McGraw Hill
About the Company
At McGraw Hill, we believe that our contribution to unlocking a brighter future lies within the application of our deep understanding of how learning happens and how the mind develops. It exists where the science of learning meets the art of teaching.
Educators have been and always will be at the core of the learning experience. The solutions we develop help educators impart their knowledge to students more efficiently. We believe that harnessing technology can enhance learning inside and outside of the classroom and deepen the connections between students and teachers to empower greater success.
By partnering with educators around the globe, our learning engineers, content developers and pedagogical experts are developing increasingly open learning ecosystems that are proven to improve pass rates, elevate grades and increase engagement for each individual learner while improving outcomes for all.
Why? Because learning changes everything.
http://www.mheducation.com/careers (https://careers.mheducation.com/)
McGraw Hill
1 Positions
ID: 6186
Posted On 10/21/2025
Job Overview
Overview
Make an Impact!
At McGraw Hill we create best-in-class, next-generation learning platforms that are used by millions of students and educators worldwide from kindergarten through graduate school. Our goal is to accelerate student success through intuitive and effective learning tools and content that maximize a teacher’s time and a student’s learning experience. We do all of this in a supportive, collaborative environment where you can grow your career in a way that fits into your life.
How can you make an impact?
An experienced, innovative, analytical
Order Entry Processor
to fulfill inbound orders, analyze and update existing orders, and troubleshoot orders with system failures.
This is a remote position open to applicants authorized to work for any employer within the United States.
What you will be doing:
Key digital image of customer orders and/or samples into Oracle, accurately and within a timely manner.
Perform a quality review of new order processor orders by comparing digital copies of orders to what was keyed into Oracle Database System. Reporting trends to management.
Analyze orders on hold to determine next steps to process the order through completion
Make direct customer contact via phone or email as needed to resolve all barriers preventing completion of orders.
Cross train into other areas and departments up to and including Inbound Customer Service calls. Stay proficient by sustaining in all cross-trained areas throughout the year, meeting quality and productivity metrics.
Special projects as assigned.
We are looking for someone with:
High School Diploma or equivalent.
1+ Years of experience in a related field Acute attention to detail and Business
Acumen.
Advanced experience with Microsoft Office Applications (Word, Outlook, excel).
Demonstrated problem solving skills/works independently to identify and resolve problems accurately.
Ability to work from digital documents.
Superior verbal, written and interpersonal communication skills.
Willing to work flexible hours.
Willing to cross train and sustain in other areas within CXT.
Why work for us?
At McGraw-Hill, we leverage cutting-edge technology to create innovative learning solutions that support learners at all stages of their educational journey. Our state-of-the-art digital tools and platforms provide personalized, interactive experiences that enhance understanding and retention. Being part of McGraw-Hill means joining a team dedicated to shaping the future of education and making a real impact on students' lives. It's an exciting opportunity to contribute to a company that values innovation, collaboration, and excellence.
The pay range for this position is between $24,000-$36,400. However, base pay offered may vary depending on job-related knowledge, skills, experience, and location. Additionally, a full range of medical and/or other benefits may be provided, depending on the position offered. Click here to learn more about our benefit offerings.
McGraw Hill recruiters always use a “@mheducation.com” or "@careers.mheducation.com” email addresses and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.
49907
Primary Contact
1702837431829
Jacqui Edwards
,
Phone
Phone
Phone
Fax
jacqui.edwards@mheducation.com
True
False
True
Job Details
Categories
Publishing/Printing
Location
Remote, Remote
Job Type
Employee
Full/Part
Full Time
Company ID
695
Job REQ #
6186
# Positions
1
Start Date
20251021
End Date
20251123
Featured Job
TH Ad
TH Comments
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University of Dubuque
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Rite Hite Corp
Service Technician
Dubuque Fire Equipment
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University of Dubuque
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Share this Job
McGraw Hill
About the Company
At McGraw Hill, we believe that our contribution to unlocking a brighter future lies within the application of our deep understanding of how learning happens and how the mind develops. It exists where the science of learning meets the art of teaching.
Educators have been and always will be at the core of the learning experience. The solutions we develop help educators impart their knowledge to students more efficiently. We believe that harnessing technology can enhance learning inside and outside of the classroom and deepen the connections between students and teachers to empower greater success.
By partnering with educators around the globe, our learning engineers, content developers and pedagogical experts are developing increasingly open learning ecosystems that are proven to improve pass rates, elevate grades and increase engagement for each individual learner while improving outcomes for all.
Why? Because learning changes everything.
http://www.mheducation.com/careers (https://careers.mheducation.com/)