Aurora Health Care is hiring: Clinical Office Assistant in Milwaukee

1 day ago Be among the first 25 applicants

This range is provided by Aurora Health Care. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$20.40/hr - $30.60/hr

Major Responsibilities

• Greets patients and visitors in a prompt, courteous, and helpful manner, collects insurance co-payments, and responds to routine requests for information.
• Schedules and maintains calendar of appointments, meetings, and travel. Coordinates related administrative aspects such as agendas, site selection, food/beverage selections, audio-visual arrangements, and document preparation.
• Schedules patients and enters information into the computer system. Coordinates patient appointments with other areas or physician offices as needed.
• Answers and screens telephone calls, triages clinical calls and resolves problems appropriately.
• Assembles, copies, and releases patient medical records. Works with Medical Records Department regarding requests for notes/additional information.
• Generates basic reports, modifies/updates existing reports, and distributes reports as needed.
• Opens, sorts, and distributes mail and department documents efficiently. Operates and maintains office equipment (fax, printer, photocopier, etc.) and may order office supplies.
• Completes referrals, tracks, and follows up on need for re-authorizations, processes patient registration, and obtains required information.
• May process billing/reimbursement forms and other department records. Maintains logs and reports; performs simple calculations as needed. Assists with gathering, organizing, and compiling data for reports, meetings, etc.

Education Required

• High School Graduate.

Experience Required

• Requires at least 1 year of experience in an administrative role - preferably in a healthcare or clinic setting, with demonstrated abilities to accomplish necessary tasks:
  • Ability to multi-task, route calls, greet patients, and maintain a schedule of appointments/meetings.
  • Proficient in the use of Microsoft Office (Excel, Power Point, Access and Word) or similar products, including maintaining, tracking, and entering data in a database and/or spreadsheet software.
  • Strong organizational skills and attention to detail.
  • Ability to effectively communicate (written, and verbal), build rapport, and relate to all people.
  • Ability to operate standard office equipment.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Other

Industries

Hospitals and Health Care

Referrals increase your chances of interviewing at Aurora Health Care by 2x

Get notified about new Office Assistant jobs in Milwaukee, WI.