Front Office Assistant Job at IMA Medical Group in Orlando

Overview

Join to apply for the Front Office Assistant role at IMA Medical Group at our East Colonial office. This position is full-time and involves providing excellent customer service, greeting patients, answering calls, verifying insurance information, and supporting the doctor's and ancillary services schedules.

Responsibilities

• Manage incoming and outgoing phone calls with a friendly and professional attitude.
• Schedule appointments for Providers and ancillary services.
• Maintain patient lobby clean and organized.
• Greet patients and check them in or out.
• Verify medical insurance and collect copayments and balances.
• Record messages that are complete, meaningful, and logged with the correct spelling.
• Provide referral status to patients and specialist offices.
• Manage incoming and outgoing medical records.

Requirements

• High School Diploma (GED) or Equivalent
• Electronic Medical Records (EMR) Experience - 1 year (EClinicalWorks - Preferred)
• Required language: English & Spanish
• Effective interpersonal relationships and customer service skills
• Good organizational and time management skills
• Excellent Verbal and Written communication skills
• Availability to work Monday through Friday between 8:30 a.m. to 5:30 p.m.

About IMA Medical Group

IMA Medical Group is a visionary and dynamic company focused on high-quality primary care services, with doctors and professionals dedicated to the health and well-being of the elderly. With more than 20 locations throughout Central Florida, we reiterate our commitment to providing quality medical care and an exceptional experience on each visit.

What We Offer

• Health, Dental, and Vision Insurance
• 401(K) Retirement Plan
• Voluntary Short & Long-Term Disability
• Employer-Paid Life Insurance
• Accrued Paid Time Off, Floating Holidays, and Paid Major Holidays
• Employee Assistance Program (EAP)

How To Apply

Are you ready to join our team? We have a quick and easy application process. If you feel you are right for this position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!

IMA Medical Group is an Equal Opportunity Employer (EOE) and complies with all federal, state, and local anti-discrimination laws, regulations, and ordinances. We participate in E-Verify as required by the Florida Medicaid program and maintain a drug-free workplace in accordance with applicable laws.