Restaurant Server Job at Tommy Bahama Miramonte Resort & Spa in Indio

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Tommy Bahama Miramonte Resort & Spa is an oasis at the heart of it all. Welcome to your estate of wellbeing.

The Server is part of the Tommy Bahama Miramonte Resort & Spa culinary team which crafts distinctive dishes and a memorable dining experience for guests. The Server provides outstanding and genuine service by taking drink and food orders, while displaying menu knowledge and offering recommendations.

Position Summary:

The Server is responsible for providing outstanding and genuine service by taking drink and food orders while displaying menu knowledge and offering recommendations.

Salary Rate: $16.50/hr

Responsibilities

• A warm personality, attentive, and presentable.
• Committed to delivering high levels of customer service.
• Responds courteously and efficiently to queries and problems from guests, and all staff.
• Takes food and beverages orders, using POS System(s) to ring items in.
• Ensures opening, ongoing and closing side work is complete and signed off by a manager on duty.
• Responsible for brewing coffee and tea prior to shift and dumping out extra after shift. Able to make espresso-based drinks.
• Ensures supplies/product are properly stocked before, during and after shift.
• Always maintains a professional demeanor and attitude.
• Preparing and rolling enough silverware for your shift and the next shift.
• Sweeping, vacuuming, and keeping the dining room clean before, during and after your shift.
• Maintains awareness of safety issues and reports all safety incidents to MOD.
• Maintains a professional appearance and follows all Miramonte Resort dress code standards.
• Performs other related duties as assigned.
• Assists in removal of service ware from tables and countertops and places them in trash receptacles.
• Ensures proper bookkeeping and proper payment is received.
• Checks identification to verify age requirements for alcohol purchase/consumption.
• Offers menu advice and suggestions to guests.
• Maintains knowledge of food & beverage trends and provides resort information to guests.
• Maintains up-to-date knowledge of all resort activities and events; upsells resort services and amenities.
• Communicates all pertinent information to the team.
• Efficiently closes out checks on POS.
• Resolves guest issues promptly and with care.
• Greets and farewells guests warmly, using guest names when possible and maintaining eye contact.
• Interacts with resort staff professionally and assists other departments as needed.
• Follows through on lost and found procedures, returning items to the hotel front desk for guest reclaim.
• Remains alert, courteous and helpful to guests and colleagues at all times.
• Ensures guest/table is taken care of to the best of availability.
• Final quality check on food and beverage prior to serving guests.

Qualifications

• Excellent communication and listening skills.
• Ability to work under pressure.
• Excellent organizational and prioritization skills, attention to detail, and problem-solving skills.
• Mature, pleasant, courteous, cooperative and a collaborative team player with good human relations skills.
• Must be able to read, write and speak English.
• Must possess valid Food Handler’s card and RBS certification upon hire.
• Ability to follow instructions accurately (verbal and written).
• Detail-oriented and able to work in a fast-paced environment.
• Basic computer knowledge and professional appearance.
• Be able to maintain teamwork and work a flexible schedule including evenings, weekends and holidays.
• Ability to resolve problems calmly and diplomatically.
• Passion for creating an exceptional guest experience.

Education/Experience

• High school diploma.
• At least one year of food & beverage experience preferred.
• At least six months experience with POS systems preferred.

Physical Requirements

The physical requirements are representative of those that must be met by the team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to stand for long periods with intermittent walking and stair climbing.
• Ability to frequently lift and carry up to 25 lbs. at shoulder height.
• Ability to frequently lift and carry up to 50 lbs.
• Ability to bend, squat, push and pull regularly.
• Ability to be outdoors in all weather.
• Ability to perform fine motor tasks and repetitive hand movements.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Management and Manufacturing

Industries

• Hospitality

Seasonal Restaurant Server - Immediate Opening!