Calpolyjobs
Overview
The Communications and Records section dispatches university police and other public safety personnel and operates as the primary campus public safety answering point using an enhanced 9-1-1 telephone system. The Police Dispatcher performs initial caller interrogation to determine the appropriate level of service needed in emergency situations and allocates personnel and resources to incidents. Fire and emergency medical response are initiated by the Police Dispatcher and transferred to allied agencies. The Police Dispatcher offers pre-arrival patient-care instructions and performs other duties of emergency medical dispatch using guidelines established by the appropriate Emergency Medical Services Agency. The Communications and Records section is the central records repository for the University Police Department and the law enforcement-related portion of the Parking and Commuter Services section. Department Summary Under the administration of the Chief of Police, the University Police Department is responsible for the safety, health and well-being of the university community. The University Police Department consists of two divisions, an Operations Division managed by a Deputy Chief and Lieutenant, and a Support Division managed by an Associate Director. Communications and Records is within the Support Division, supervised by a Communications and Records Manager, and staffed by 5 staff Police Dispatchers and 1-10 Hourly/On-Call staff Police Dispatchers. Key Qualifications
Thorough knowledge of legal codes, restrictions, and requirements; procedures and techniques for receiving complaints and calls for service, and for dispatching and communicating with field units; information systems (CJIS, CLETS, OMV, DOJ, LEDS, NCIC, NLETS); public safety-related agencies and field units/personnel; agency rules and procedures; and equipment operating procedures. Ability to present, describe and summarize information orally using clear, concise and appropriate language in an organized manner and to derive the correct meaning from various types of information received orally (e.g. giving and understanding instructions, directions, descriptions, explanations, etc.). This includes competency in applying job-specific vocal and listening techniques. Thorough knowledge of and ability to use applicable computerized and automated dispatch and law enforcement systems and databases to enter, research and retrieve data as necessary. Ability to effectively converse using police radio systems. Working knowledge of public safety-related agencies and the respective communication protocols. Education And Experience
High school diploma or equivalent. Must be able to type 40 wpm. Two years of demonstrated competency using a computer-aided dispatch (CAD) and a two-way radio communication system in a law enforcement or comparable agency within the last ten years. Must possess a current P.O.S.T. Public Safety Dispatcher certificate. Must have successfully completed or be able to complete within one year of hire, the P.O.S.T. Communication Training Officer Course AND the P.O.S.T. Records Course. Selected candidates must successfully pass a pre employment background and fingerprinting check as well as a general medical examination, drug test, and hearing test and supplemental P.O.S.T. requirements for dispatchers such as physical and psychological examinations, hearing test, drug testing and related requirements. Salary And Benefits
Anticipated Hiring Range: $71,000 - $85,000 annually Classification Range: $49,728 - $90,000 annually Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. About Cal Poly
Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, known for its Learn by Doing philosophy. The university serves more than 20,000 students with a hands-on approach that emphasizes close student-faculty mentorships and prepares graduates to impact their communities, California, and the world. For more information, visit calpoly.edu. Equal Opportunity and Supplemental Information
This position is open and available to all regardless of race, sex, color, ethnicity or national origin. Cal Poly provides equal opportunity in education and employment without unlawful discrimination or preferential treatment. Cal Poly complies with Title VI, Title IX, the Americans with Disabilities Act (ADA), Section 504, and other applicable anti-discrimination laws. Cal Poly is a diverse community committed to fostering an inclusive environment and encouraging meaningful engagement with diverse perspectives. Supplemental information: satisfactory completion of a background check is required for employment. Cal Poly will make a conditional offer of employment, which may be rescinded if disqualifying information is found. The person holding this position is a mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with CSU Executive Order 1083. Cal Poly, San Luis Obispo is not a sponsoring agency for staff or management positions. Positions are posted for a minimum of 14 calendar days.
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The Communications and Records section dispatches university police and other public safety personnel and operates as the primary campus public safety answering point using an enhanced 9-1-1 telephone system. The Police Dispatcher performs initial caller interrogation to determine the appropriate level of service needed in emergency situations and allocates personnel and resources to incidents. Fire and emergency medical response are initiated by the Police Dispatcher and transferred to allied agencies. The Police Dispatcher offers pre-arrival patient-care instructions and performs other duties of emergency medical dispatch using guidelines established by the appropriate Emergency Medical Services Agency. The Communications and Records section is the central records repository for the University Police Department and the law enforcement-related portion of the Parking and Commuter Services section. Department Summary Under the administration of the Chief of Police, the University Police Department is responsible for the safety, health and well-being of the university community. The University Police Department consists of two divisions, an Operations Division managed by a Deputy Chief and Lieutenant, and a Support Division managed by an Associate Director. Communications and Records is within the Support Division, supervised by a Communications and Records Manager, and staffed by 5 staff Police Dispatchers and 1-10 Hourly/On-Call staff Police Dispatchers. Key Qualifications
Thorough knowledge of legal codes, restrictions, and requirements; procedures and techniques for receiving complaints and calls for service, and for dispatching and communicating with field units; information systems (CJIS, CLETS, OMV, DOJ, LEDS, NCIC, NLETS); public safety-related agencies and field units/personnel; agency rules and procedures; and equipment operating procedures. Ability to present, describe and summarize information orally using clear, concise and appropriate language in an organized manner and to derive the correct meaning from various types of information received orally (e.g. giving and understanding instructions, directions, descriptions, explanations, etc.). This includes competency in applying job-specific vocal and listening techniques. Thorough knowledge of and ability to use applicable computerized and automated dispatch and law enforcement systems and databases to enter, research and retrieve data as necessary. Ability to effectively converse using police radio systems. Working knowledge of public safety-related agencies and the respective communication protocols. Education And Experience
High school diploma or equivalent. Must be able to type 40 wpm. Two years of demonstrated competency using a computer-aided dispatch (CAD) and a two-way radio communication system in a law enforcement or comparable agency within the last ten years. Must possess a current P.O.S.T. Public Safety Dispatcher certificate. Must have successfully completed or be able to complete within one year of hire, the P.O.S.T. Communication Training Officer Course AND the P.O.S.T. Records Course. Selected candidates must successfully pass a pre employment background and fingerprinting check as well as a general medical examination, drug test, and hearing test and supplemental P.O.S.T. requirements for dispatchers such as physical and psychological examinations, hearing test, drug testing and related requirements. Salary And Benefits
Anticipated Hiring Range: $71,000 - $85,000 annually Classification Range: $49,728 - $90,000 annually Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. About Cal Poly
Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, known for its Learn by Doing philosophy. The university serves more than 20,000 students with a hands-on approach that emphasizes close student-faculty mentorships and prepares graduates to impact their communities, California, and the world. For more information, visit calpoly.edu. Equal Opportunity and Supplemental Information
This position is open and available to all regardless of race, sex, color, ethnicity or national origin. Cal Poly provides equal opportunity in education and employment without unlawful discrimination or preferential treatment. Cal Poly complies with Title VI, Title IX, the Americans with Disabilities Act (ADA), Section 504, and other applicable anti-discrimination laws. Cal Poly is a diverse community committed to fostering an inclusive environment and encouraging meaningful engagement with diverse perspectives. Supplemental information: satisfactory completion of a background check is required for employment. Cal Poly will make a conditional offer of employment, which may be rescinded if disqualifying information is found. The person holding this position is a mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with CSU Executive Order 1083. Cal Poly, San Luis Obispo is not a sponsoring agency for staff or management positions. Positions are posted for a minimum of 14 calendar days.
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