Hughes Resources
Job Description
Job Description
Dispatcher
: Freeport, Illinois – 1st Shift
Our customer in Freeport, Illinois is hiring a Dispatcher to support their daily operations. This role involves entering ride reservations, assisting customers with service-related inquiries, and managing additional administrative tasks to ensure smooth and efficient service.
Responsibilities of the
Dispatcher
:
Provides exemplary Customer Service to public transportation riders, vendors and employees. Empathize with a wide cross-section of riders with varying needs. Document trip denials to help identify public transportation expansion opportunities. Properly handle large volumes of customer phone calls. Answers rider’s questions, inquiries and concerns regarding their schedules and available services. Identifies scheduling errors and documents them for the
dispatcher/scheduler
to resolve. Properly document any incidents or unusual events. Data entry. Dispatcher
Requirements and Qualifications:
At least 1 year of direct experience in a customer service environment. Proven analytical and problem-solving skills. Courteous, patient, and engaging on the phone and in person. Attention to detail and organizational skills. Excellent verbal and written communication skills. Desire for ongoing growth and development. Must be able to simultaneously manage multiple functions. Must have computer knowledge and experience with various software programs. High school/ GED. No certification, registration or licensure required. Pay for
Dispatcher
:
Starting at $17/hour.
Dispatcher
Benefits:
Health insurance. 401k with company match. Health insurance. Direct deposit. Paid time off. Paid training. Type:
1st Shift, Full-time
Schedule:
Monday – Friday from 9am-5pm during training and 6am – 2:30pm after training is complete.
Apply now!
Are you ready to move from the worries of today to your dreams of tomorrow? If so, give Hughes a call. We are the top-rated staffing, recruiting, and HR experts in the region. We are headquartered in Freeport, IL and have 11 locations across Illinois, Wisconsin, and Minnesota. Where we have offices, we have connections to the best local jobs! Walk in our doors and you’ll find friendly professional staff who dig deep, get results, and most importantly have fun! The reviews speak for themselves, at Hughes we quickly hook you up with companies that offer competitive pay rates, great culture & benefits, and a chance to elevate your life. We offer health insurance and 401(k) too to all our employees. To get the ball rolling, visit us online at
www.hughesrecruiting.com
and complete our application. We’ll be in touch soon!
Job Description
Dispatcher
: Freeport, Illinois – 1st Shift
Our customer in Freeport, Illinois is hiring a Dispatcher to support their daily operations. This role involves entering ride reservations, assisting customers with service-related inquiries, and managing additional administrative tasks to ensure smooth and efficient service.
Responsibilities of the
Dispatcher
:
Provides exemplary Customer Service to public transportation riders, vendors and employees. Empathize with a wide cross-section of riders with varying needs. Document trip denials to help identify public transportation expansion opportunities. Properly handle large volumes of customer phone calls. Answers rider’s questions, inquiries and concerns regarding their schedules and available services. Identifies scheduling errors and documents them for the
dispatcher/scheduler
to resolve. Properly document any incidents or unusual events. Data entry. Dispatcher
Requirements and Qualifications:
At least 1 year of direct experience in a customer service environment. Proven analytical and problem-solving skills. Courteous, patient, and engaging on the phone and in person. Attention to detail and organizational skills. Excellent verbal and written communication skills. Desire for ongoing growth and development. Must be able to simultaneously manage multiple functions. Must have computer knowledge and experience with various software programs. High school/ GED. No certification, registration or licensure required. Pay for
Dispatcher
:
Starting at $17/hour.
Dispatcher
Benefits:
Health insurance. 401k with company match. Health insurance. Direct deposit. Paid time off. Paid training. Type:
1st Shift, Full-time
Schedule:
Monday – Friday from 9am-5pm during training and 6am – 2:30pm after training is complete.
Apply now!
Are you ready to move from the worries of today to your dreams of tomorrow? If so, give Hughes a call. We are the top-rated staffing, recruiting, and HR experts in the region. We are headquartered in Freeport, IL and have 11 locations across Illinois, Wisconsin, and Minnesota. Where we have offices, we have connections to the best local jobs! Walk in our doors and you’ll find friendly professional staff who dig deep, get results, and most importantly have fun! The reviews speak for themselves, at Hughes we quickly hook you up with companies that offer competitive pay rates, great culture & benefits, and a chance to elevate your life. We offer health insurance and 401(k) too to all our employees. To get the ball rolling, visit us online at
www.hughesrecruiting.com
and complete our application. We’ll be in touch soon!