StepStone Hospitality Inc.
Maintenance Supervisor/Residence Inn Downtown
StepStone Hospitality Inc., Saint Louis, Missouri, United States, 63103
Job Description
Job Description Description: · Assist with maintaining hotel, performing minor and routine painting, plumbing, electrical wiring, and other related maintenance activities. · Replace air conditioner filters. · Tend furnace, air conditioner, and boiler to provide heat, cool air, and hot water for guests. · Maintain standards of quality guest service. · Tend to pool area including chemical balancing, cleaning, etc. · Increase level of guest satisfaction by delivery of an exceptional product through employee development. Respond and resolve guest requests, complaints, or questions in a courteous and timely manner.
· Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors. · Ability to accurately report information. · Ability to scrupulously follow all StepStone and hotel policies and procedures. Attend required meetings.
· Projects and assignments are completed thoroughly, professionally, and with care. · Adjusts to high-pressure conditions and is open to change. · Assumes responsibility for personal growth and development. Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates.
· Understands and communicates the StepStone Mission and Core values. · Expresses ideas and conveys information clearly, effectively, and professionally. · Actively listens to others. · Conveys company information, decision, or problems to appropriate parties on a timely basis. Works to resolve disagreements and is respectful of peers and co-workers. Requirements: · Minimum lifting of 50 pounds. · Pushing, bending, stooping, upward reaching, manual dexterity. · Hearing, writing, typing. · Minimum pulling of 50 pounds. Other duties may be assigned.
· Must have a comprehensive knowledge of all hotel departments and functions. · Must have a knowledge of applicable Federal, state, and local health, safety, and legal regulations. · Must have good mathematical and computer skills. · High school education and relevant training and experience preferred. · CPR training and first aid training preferred. · Additional language ability preferred.
Job Description Description: · Assist with maintaining hotel, performing minor and routine painting, plumbing, electrical wiring, and other related maintenance activities. · Replace air conditioner filters. · Tend furnace, air conditioner, and boiler to provide heat, cool air, and hot water for guests. · Maintain standards of quality guest service. · Tend to pool area including chemical balancing, cleaning, etc. · Increase level of guest satisfaction by delivery of an exceptional product through employee development. Respond and resolve guest requests, complaints, or questions in a courteous and timely manner.
· Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors. · Ability to accurately report information. · Ability to scrupulously follow all StepStone and hotel policies and procedures. Attend required meetings.
· Projects and assignments are completed thoroughly, professionally, and with care. · Adjusts to high-pressure conditions and is open to change. · Assumes responsibility for personal growth and development. Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates.
· Understands and communicates the StepStone Mission and Core values. · Expresses ideas and conveys information clearly, effectively, and professionally. · Actively listens to others. · Conveys company information, decision, or problems to appropriate parties on a timely basis. Works to resolve disagreements and is respectful of peers and co-workers. Requirements: · Minimum lifting of 50 pounds. · Pushing, bending, stooping, upward reaching, manual dexterity. · Hearing, writing, typing. · Minimum pulling of 50 pounds. Other duties may be assigned.
· Must have a comprehensive knowledge of all hotel departments and functions. · Must have a knowledge of applicable Federal, state, and local health, safety, and legal regulations. · Must have good mathematical and computer skills. · High school education and relevant training and experience preferred. · CPR training and first aid training preferred. · Additional language ability preferred.