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Compass Group, North America

General Manager

Compass Group, North America, Sunnyvale, California, United States, 94087

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Bon Appetit Management Company is a restaurant company committed to great food and outstanding service.

At Bon Appetit, you will not rely on a corporate recipe book or a central commissary; instead you will stay abreast of current culinary trends and bring cutting‑edge food into your cafés.

We operate a contract food service model that gives you the freedom to be creative, take risks, and truly shine.

Bon Appetit is a member of Compass Group USA.

Job Summary As General Manager, you will maintain the account in accordance with the approved budget while meeting client expectations.

You will build excellent relationships with employees, guests, clients, and other departments; promote professional growth of the entire team; foster strong inter‑departmental relations and integrate the dining service department with the facility plan of operations.

Key Responsibilities

Participates in employee meetings, reviews, and training programs

Manages compliance with company policies and procedures

Manages compliance with local, state, and federal laws and regulations

Maintains food cost while ensuring quality standards

Establishes and maintains good rapport with staff, client, guest, and other departments

Manages financial acumen for all areas, including financial reporting with sales reports, P&L reports, writing and adhering to annual budgets, and cash handling

Analyzes and creates trends for financial data

Manages purchasing and inventory controls

Plans menus in consultation with chefs

Is knowledgeable on HACCP controls along with proper storage and use of food

Preferred Qualifications

Bachelor’s degree is preferred, or equivalent professional experience

Eight to ten years upscale food service experience, including six years at the management level

Experience in personnel management including hiring, supervision, evaluation, and succession planning

Proven track record to achieve company goals in compliance with company/client policies and procedures

Excellent leadership and organizational skills, and must possess attention to detail

Supervisory, scheduling, training and coaching skills

Effective problem solving and conflict management skills

Ability to multi‑task and stay focused with constant interruptions

Experience in food purchasing, food costs, and inventory control

Ability to create budgets, flash reports, financial targets, and forecasts

Knowledge of cash handling procedures and reconciliation of multiple cash banks and reports

Must be knowledgeable on HACCP controls along with proper storage and use of food

Monitor compliance with health and fire regulations regarding food preparation and serving

Exceptional business etiquette and client relations

Manages time effectively and prioritizes tasks to meet deadlines

Strong catering experience required

Conformity to the highest standards of personal integrity and ethical behavior

Excellent knowledge of Microsoft Office: Word, Excel and PowerPoint

ServSafe or Department of Health certification is a plus

Apply Apply to Bon Appetit today!

Benefits

Medical

Dental

Vision

Life Insurance/AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off (varies by site/state)

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

For positions in Washington State, Maryland, or to be performed remotely, refer to the wage transparency policy for detailed information.

Compass Group is an equal opportunity employer.

At Compass, we are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without reasonable accommodation.

This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position.

While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with all applicable federal, state, and local laws.

Applications are accepted on an ongoing basis.

Bon Appetit maintains a drug‑free workplace.

Bon Appetit

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