Crunchyroll
About Crunchyroll
Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.
Join our team, and help us shape the future of anime!
About The Role We\u2019re looking for a Director of Creative Operations to keep our in-house creative engine running at full speed, making sure big, culture-shaping ideas come to life on time and at their best. You\u2019ll lead the systems, workflows, and people that power our creative expression across video, motion, experiential, and brand projects. You\u2019ll guide a global team of project managers and collaborate across marketing, events, product, and international teams. We\u2019re looking for someone who brings clarity and structure without slowing the creative spark as an operator who sees process as a way to make great work happen).
Responsibilities
Creative Operations
Lead day-to-day operations for brand, video, motion, experiential, and copy teams
Build scalable systems to deliver high-quality creative work across campaigns
Align planning, priorities, and resources with creative and business goals
Improve workflows, documentation, and intake processes for smoother collaboration
Keep visibility on budgets and schedules to spot risks and opportunities early
Project Management
Lead and mentor a global team of project managers
Oversee creative development from briefing to delivery
Manage campaign timelines, milestones, and review checkpoints
Partner with regional teams to keep execution consistent and connected across markets
People & Process
Foster a supportive, high-performing team culture
Turn creative needs into clear, actionable operational plans
Balance workloads, team cadence, and communication for focus and flow
Act as a bridge between creative, marketing, and external partners
Tools & Systems
Optimize project management tools and creative workflows
Simplify processes to reduce friction and boost efficiency
Track team goals, progress, and blockers with transparency
Ensure systems scale across campaigns, formats, and regions
We are considering applicants available to work a hybrid schedule, with three days each week onsite at our Los Angeles office.
About You We get excited about candidates, like you, because you bring structure and clarity that help creative ideas thrive.
12+ years in creative project management, operations, or studio leadership
5+ years leading project managers or operational leads across creative disciplines
Deep understanding of brand, video, experiential, and campaign workflows
Proven success building scalable systems in fast-paced, collaborative environments
Skilled in project management tools like Wrike, Airtable, and Google Workspace
Clear, confident communicator with strong leadership and organizational skills
Passion for creative teams, anime, fandom, and storytelling
About The Team The Creative Services team at Crunchyroll is a passionate group of designers, writers, producers, and creative leaders who develop campaigns and experiences that bring anime to life. From trailers and brand storytelling to social content and events, we create work that celebrates the art of anime, honors its stories, and connects with fans around the world. We operate across regions, time zones, and formats always with a shared goal of making anime feel as vibrant and emotionally powerful as it truly is.
Why You Will Love Working at Crunchyroll In addition to working with fun, passionate colleagues, you will enjoy the following benefits and perks:
Salary plus performance bonus earning potential
Flexible time off policies
Generous medical, dental, vision, STD, LTD, and life insurance
Health Saving Account (HSA) program
Health care and dependent care FSA
401(k) plan with employer match
Employer-paid commuter benefit
Support program for new parents
Pet insurance; some offices are pet friendly
Pay Range for this position is listed. Actual pay will vary based on factors including location, experience, and performance. The range listed is one component of Crunchyroll\u2019s Total Rewards offerings. Other rewards may include bonuses, employer-m matched retirement savings, time-off programs, and health benefits.
Equal Opportunity and Privacy
We are an equal opportunity employer and value diversity at Crunchyroll. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment and Japan\u2019s Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Sony Group Corporation. Questions about Crunchyroll\u2019s hiring process? Check our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs Please refer to our Candidate Privacy Policy for more information about how we process your personal information: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf Be aware of scams. Only messages from @crunchyroll.com emails are legitimate.
#J-18808-Ljbffr
About The Role We\u2019re looking for a Director of Creative Operations to keep our in-house creative engine running at full speed, making sure big, culture-shaping ideas come to life on time and at their best. You\u2019ll lead the systems, workflows, and people that power our creative expression across video, motion, experiential, and brand projects. You\u2019ll guide a global team of project managers and collaborate across marketing, events, product, and international teams. We\u2019re looking for someone who brings clarity and structure without slowing the creative spark as an operator who sees process as a way to make great work happen).
Responsibilities
Creative Operations
Lead day-to-day operations for brand, video, motion, experiential, and copy teams
Build scalable systems to deliver high-quality creative work across campaigns
Align planning, priorities, and resources with creative and business goals
Improve workflows, documentation, and intake processes for smoother collaboration
Keep visibility on budgets and schedules to spot risks and opportunities early
Project Management
Lead and mentor a global team of project managers
Oversee creative development from briefing to delivery
Manage campaign timelines, milestones, and review checkpoints
Partner with regional teams to keep execution consistent and connected across markets
People & Process
Foster a supportive, high-performing team culture
Turn creative needs into clear, actionable operational plans
Balance workloads, team cadence, and communication for focus and flow
Act as a bridge between creative, marketing, and external partners
Tools & Systems
Optimize project management tools and creative workflows
Simplify processes to reduce friction and boost efficiency
Track team goals, progress, and blockers with transparency
Ensure systems scale across campaigns, formats, and regions
We are considering applicants available to work a hybrid schedule, with three days each week onsite at our Los Angeles office.
About You We get excited about candidates, like you, because you bring structure and clarity that help creative ideas thrive.
12+ years in creative project management, operations, or studio leadership
5+ years leading project managers or operational leads across creative disciplines
Deep understanding of brand, video, experiential, and campaign workflows
Proven success building scalable systems in fast-paced, collaborative environments
Skilled in project management tools like Wrike, Airtable, and Google Workspace
Clear, confident communicator with strong leadership and organizational skills
Passion for creative teams, anime, fandom, and storytelling
About The Team The Creative Services team at Crunchyroll is a passionate group of designers, writers, producers, and creative leaders who develop campaigns and experiences that bring anime to life. From trailers and brand storytelling to social content and events, we create work that celebrates the art of anime, honors its stories, and connects with fans around the world. We operate across regions, time zones, and formats always with a shared goal of making anime feel as vibrant and emotionally powerful as it truly is.
Why You Will Love Working at Crunchyroll In addition to working with fun, passionate colleagues, you will enjoy the following benefits and perks:
Salary plus performance bonus earning potential
Flexible time off policies
Generous medical, dental, vision, STD, LTD, and life insurance
Health Saving Account (HSA) program
Health care and dependent care FSA
401(k) plan with employer match
Employer-paid commuter benefit
Support program for new parents
Pet insurance; some offices are pet friendly
Pay Range for this position is listed. Actual pay will vary based on factors including location, experience, and performance. The range listed is one component of Crunchyroll\u2019s Total Rewards offerings. Other rewards may include bonuses, employer-m matched retirement savings, time-off programs, and health benefits.
Equal Opportunity and Privacy
We are an equal opportunity employer and value diversity at Crunchyroll. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment and Japan\u2019s Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Sony Group Corporation. Questions about Crunchyroll\u2019s hiring process? Check our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs Please refer to our Candidate Privacy Policy for more information about how we process your personal information: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf Be aware of scams. Only messages from @crunchyroll.com emails are legitimate.
#J-18808-Ljbffr