University of California - San Francisco Campus and Health
Practice Manager
University of California - San Francisco Campus and Health, San Francisco, California, United States, 94199
Practice Manager
BH Psychiatry Admin
Full Time
Job Code: 006472 AMBUL CARE ADMSTN MGR 1
Job Summary The direct reporting relationship for this role is to the Director of Outpatient Behavioral Health Services. The role involves the administrative services and operations for outpatient behavioral health care clinics within the Pritzker Building. The manager oversees fiscal, human resources, and practice management operations and clinical operations for adult, children, and adolescent behavioral health services.
The manager develops, modifies, and executes local policies that impact immediate operations and may also affect the organization. The manager provides direction, coaching, and development to leaders and frontline staff on sustaining operational excellence and day‑to‑day operations. Responsibilities include KPI monitoring, coordination with other clinics and departments regarding patient care, and developing plans to optimize practices and resources.
The position ensures highest quality clinical services are delivered cost‑effectively and are aligned with the medical center, federal, state, and local regulations. It also seeks to create a high level of coordination of care and customer service throughout all UCSF services and access points, yielding positive patient, physician, and employee satisfaction. The role builds strong collaborative relationships with academic, clinical, and research departments, ensuring stakeholder interests are incorporated into operational plans.
Salary range: $120,900 – $189,000 (annual). Final compensation subject to approvals; placement determined by experience and internal equity.
Benefits information available at
UCSF Compensation & Benefits
Department Description UCSF’s behavioral health clinics provide a broad range of outpatient psychiatric consultation, evaluation, and treatment interventions for emotional, psychological, or cognitive problems. Programs are located in the UCSF Nancy Friend Pritzker Psychiatry Building in San Francisco’s Dogpatch neighborhood, adjacent to UCSF’s Mission Bay campus. The building integrates outpatient mental health care with top‑ranking psychiatry and psychology training and research, allowing patients to receive world‑class clinical care and participate in cutting‑edge research at a single location.
Required Qualifications
Bachelor’s degree in a related area and/or equivalent combination of experience/training.
2–3 years of experience leading, managing, or directing outpatient clinics or ambulatory care centers, with progressive expertise in practice management, scheduling, customer‑service methods, incident reporting, regulatory compliance, accreditation requirements, and information technology.
Proven ability to organize, manage multiple priorities, and delegate work functions efficiently.
Demonstrated managerial skills and human resources management knowledge, including staff deployment, resource utilization, budgeting and financial management, quality improvement, and program planning and implementation.
Strong written, verbal, and interpersonal communications skills to convey complex information and influence all levels of staff.
Knowledge of relevant healthcare and clinic operations information technology, including billing systems and patient care workflows.
Demonstrated knowledge of relevant regulatory requirements and related legislative, accreditation, licensing, and compliance environments.
Proven ability in forecasting, executing, and sustaining short‑term/long‑term plans within moderate to complex initiatives.
Proven ability in change management, coaching, and developing teams.
Advanced communications and interpersonal skills to promote an effective model of shared governance among multiple disciplines. Ability to motivate and engage all levels of staff in regards to clinic services and patient care programs, strategies, and organizational mission and values.
Preferred Qualifications
Lean Certification.
Project Management Professional Certification (PMP).
Master’s degree in Healthcare Administration or equivalent.
Proven ability in the establishment and sustainment of lean techniques.
Experience in large academic medical center setting.
Must be able to exercise good judgment and work with a variety of personalities.
About UCSF At UCSF Health, our mission of innovative patient care, advanced technology, and pioneering research is redefining what’s possible for the patients we serve. Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report, UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.
Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity, and excellence—also known as our PRIDE values. In addition to our PRIDE values, UCSF is committed to equity, both in how we deliver care and in our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for culturally competent education, discovery, and patient care.
Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
Additional Job Information Location: San Francisco, CA (Campus: Mission Bay)
Work Style: Fully On‑Site
Shift: Days (Monday–Friday, 8‑hour days)
Employment Type: Career
Position is 100% full time.
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Full Time
Job Code: 006472 AMBUL CARE ADMSTN MGR 1
Job Summary The direct reporting relationship for this role is to the Director of Outpatient Behavioral Health Services. The role involves the administrative services and operations for outpatient behavioral health care clinics within the Pritzker Building. The manager oversees fiscal, human resources, and practice management operations and clinical operations for adult, children, and adolescent behavioral health services.
The manager develops, modifies, and executes local policies that impact immediate operations and may also affect the organization. The manager provides direction, coaching, and development to leaders and frontline staff on sustaining operational excellence and day‑to‑day operations. Responsibilities include KPI monitoring, coordination with other clinics and departments regarding patient care, and developing plans to optimize practices and resources.
The position ensures highest quality clinical services are delivered cost‑effectively and are aligned with the medical center, federal, state, and local regulations. It also seeks to create a high level of coordination of care and customer service throughout all UCSF services and access points, yielding positive patient, physician, and employee satisfaction. The role builds strong collaborative relationships with academic, clinical, and research departments, ensuring stakeholder interests are incorporated into operational plans.
Salary range: $120,900 – $189,000 (annual). Final compensation subject to approvals; placement determined by experience and internal equity.
Benefits information available at
UCSF Compensation & Benefits
Department Description UCSF’s behavioral health clinics provide a broad range of outpatient psychiatric consultation, evaluation, and treatment interventions for emotional, psychological, or cognitive problems. Programs are located in the UCSF Nancy Friend Pritzker Psychiatry Building in San Francisco’s Dogpatch neighborhood, adjacent to UCSF’s Mission Bay campus. The building integrates outpatient mental health care with top‑ranking psychiatry and psychology training and research, allowing patients to receive world‑class clinical care and participate in cutting‑edge research at a single location.
Required Qualifications
Bachelor’s degree in a related area and/or equivalent combination of experience/training.
2–3 years of experience leading, managing, or directing outpatient clinics or ambulatory care centers, with progressive expertise in practice management, scheduling, customer‑service methods, incident reporting, regulatory compliance, accreditation requirements, and information technology.
Proven ability to organize, manage multiple priorities, and delegate work functions efficiently.
Demonstrated managerial skills and human resources management knowledge, including staff deployment, resource utilization, budgeting and financial management, quality improvement, and program planning and implementation.
Strong written, verbal, and interpersonal communications skills to convey complex information and influence all levels of staff.
Knowledge of relevant healthcare and clinic operations information technology, including billing systems and patient care workflows.
Demonstrated knowledge of relevant regulatory requirements and related legislative, accreditation, licensing, and compliance environments.
Proven ability in forecasting, executing, and sustaining short‑term/long‑term plans within moderate to complex initiatives.
Proven ability in change management, coaching, and developing teams.
Advanced communications and interpersonal skills to promote an effective model of shared governance among multiple disciplines. Ability to motivate and engage all levels of staff in regards to clinic services and patient care programs, strategies, and organizational mission and values.
Preferred Qualifications
Lean Certification.
Project Management Professional Certification (PMP).
Master’s degree in Healthcare Administration or equivalent.
Proven ability in the establishment and sustainment of lean techniques.
Experience in large academic medical center setting.
Must be able to exercise good judgment and work with a variety of personalities.
About UCSF At UCSF Health, our mission of innovative patient care, advanced technology, and pioneering research is redefining what’s possible for the patients we serve. Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report, UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.
Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity, and excellence—also known as our PRIDE values. In addition to our PRIDE values, UCSF is committed to equity, both in how we deliver care and in our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for culturally competent education, discovery, and patient care.
Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
Additional Job Information Location: San Francisco, CA (Campus: Mission Bay)
Work Style: Fully On‑Site
Shift: Days (Monday–Friday, 8‑hour days)
Employment Type: Career
Position is 100% full time.
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