Chimes International, Ltd.
Morning Supervisor (5:30am - 2:00pm)
Chimes International, Ltd., Baltimore, Maryland, United States, 21276
Overview
Shift: 5:30am-2:00pm (must work weekends).
Job Summary: Responsible for the day-to-day performance of all personnel under supervision on their respective shifts for terminal cleaning areas/zones assigned. The Supervisors oversee janitorial/custodial services, including supervising, training, and inspection of janitorial services per the contract’s technical provisions. Position requires strong interpersonal skills and compassion and respect for persons with disabilities.
Essential Functions
Comply with all Agency policies and procedures and follow contract specifications.
Manage and supervise custodian assignments for the cleaning crews for a specific shift/area assigned for scheduled shift.
Evaluate/supervise assigned custodial staff.
Maintain a positive relationship with staff members.
Assign, oversee, and inspect cleaning activities of custodial staff to meet or exceed contract requirements for quality and timeliness.
Schedule general janitorial services in accordance with contract specifications (e.g., daily, weekly, bi-weekly, quarterly, semi-annually, annually).
Manage custodial assignments and evaluate staff performance.
Ensure compliance with dress code and personal hygiene standards for self and staff.
Make necessary changes in custodial workforce to complete all work assignments according to timelines and schedules.
Train employees in proper cleaning procedures in accordance with contract specifications.
Identify sub-standard cleaning procedures, processes, and misuse of materials and assist in correcting deficiencies.
Maintain daily log of all cleaning discrepancies noticed during shift.
Report malfunctioning restroom fixtures, expended restroom light bulbs, and other necessary repairs that interfere with cleaning to the MAA, Project Manager, Assistant Project Manager or Shift Manager.
Work with inspectors to resolve cleaning problems and prevent reoccurrence of discrepancies.
Based on information from the Shift Manager, take corrective action to fix sub-standard cleaning procedures and misuse of materials.
Train custodial staff on new/improved procedures to correct deficiencies and provide any training needed.
Review Chimes (JAMS) Inspection Reports daily and ensure corrective action is taken by Crew Leaders. Notify Shift Manager and APM if discrepancies are not in scope or are emergencies.
Suggest solutions to operational challenges to the Shift Manager.
Accept service requests and, with Shift Manager or PM/APM approval, provide service based on agreement.
Complete and submit vital daily, weekly, and monthly reports required by Chimes, MAA, Project Manager, Assistant Project Manager, or Shift Manager.
Manage, review, track, and edit all daily paperwork completed by employees.
Review and ensure time sheets are submitted timely to the Shift Managers.
Maintain, monitor, and review daily time/attendance records on custodial crews.
Notify APM & Shift Managers of No Call/No Shows.
Assist Shift Managers as requested for payroll concerns and badging renewal dates.
Monitor vacation requests and ensure submission two weeks prior to requested dates.
Maintain required custodial personnel, supply, and equipment records.
Review and monitor restroom inspection sheets.
Review and monitor all uniform requests and deploy to Equipment Manager.
Review and monitor all inventory and equipment logs; report equipment downtime and provide status reports on equipment for the shift/pier.
Maintain and monitor equipment and sign-off sheets to ensure return in working order.
Review and monitor all training requests and work with Training Manager to implement programs and processes.
Conduct safety training and implement safety policy and procedures, particularly as they relate to janitorial equipment and proper use of chemicals.
Meet with staff regularly to review contract needs and attend all monthly management meetings.
Sign for inspection reports and other correspondence on behalf of the contractor.
Maintain continual communication with the MAA and BWI Airport Operations Center during normal working hours to respond to problems.
Take necessary steps to improve the quality of work identified as substandard/unsatisfactory by MAA Inspectors or Elliott Reports.
React immediately to custodial emergencies and assist in implementing the inclement weather and emergency plan of operations for one of the three shifts.
Observe BWI Security Procedures for unescorted access privileges to SIDA and ensure all staff comply.
Comply with MAA’s rules for site security and safety guidelines and ensure employees do the same.
Qualifications Education
Bachelor’s degree from an accredited four-year college or university
Valid CPR/First Aid certification
Knowledge of green cleaning principles and CIMS certification requirements
Knowledge of electronic tracking systems (MAXIMO, SAMS, TAMS, JAMS)
Knowledge of regulatory standards, hospital standards, and facility management
Knowledge about regulations for SDS, Fire and Safety, Hazard Communications and Bloodborne Pathogens
Experience
Minimum three years’ experience in custodial supervision and administrative duties
Janitorial/custodial experience preferred
Demonstrated ability and knowledge of building service management, equipment, and chemicals
Other Requirements
Valid driver’s license from state of residence and ability to drive
License must have been valid for at least 3 years
If driving a 15 passenger van, must be at least 25 years old
Acceptable driving record as determined by Agency’s insurance carrier and Chimes policies
Essential Personnel This position is designated as essential. When the facility faces an institutional emergency, employees in this position may be required to remain at work to protect, recover, and continue operations.
Compensation and Benefits Set Pay Rate:
$24.73 per hour
Medical, Dental, and Vision Insurance
Flexible Spending Accounts
Life Insurance
Disability Insurance
Paid Time Off
403(b) with Company Match
Transportation Subsidy
Employee Recognition Programs
Referral Bonus opportunities
Additional Information To learn more about Chimes and growth opportunities, visit us at: https://chimes.org/Careers
Location: Elkridge, MD
Note: Referrals increase your chances of interviewing at Chimes.
#J-18808-Ljbffr
Job Summary: Responsible for the day-to-day performance of all personnel under supervision on their respective shifts for terminal cleaning areas/zones assigned. The Supervisors oversee janitorial/custodial services, including supervising, training, and inspection of janitorial services per the contract’s technical provisions. Position requires strong interpersonal skills and compassion and respect for persons with disabilities.
Essential Functions
Comply with all Agency policies and procedures and follow contract specifications.
Manage and supervise custodian assignments for the cleaning crews for a specific shift/area assigned for scheduled shift.
Evaluate/supervise assigned custodial staff.
Maintain a positive relationship with staff members.
Assign, oversee, and inspect cleaning activities of custodial staff to meet or exceed contract requirements for quality and timeliness.
Schedule general janitorial services in accordance with contract specifications (e.g., daily, weekly, bi-weekly, quarterly, semi-annually, annually).
Manage custodial assignments and evaluate staff performance.
Ensure compliance with dress code and personal hygiene standards for self and staff.
Make necessary changes in custodial workforce to complete all work assignments according to timelines and schedules.
Train employees in proper cleaning procedures in accordance with contract specifications.
Identify sub-standard cleaning procedures, processes, and misuse of materials and assist in correcting deficiencies.
Maintain daily log of all cleaning discrepancies noticed during shift.
Report malfunctioning restroom fixtures, expended restroom light bulbs, and other necessary repairs that interfere with cleaning to the MAA, Project Manager, Assistant Project Manager or Shift Manager.
Work with inspectors to resolve cleaning problems and prevent reoccurrence of discrepancies.
Based on information from the Shift Manager, take corrective action to fix sub-standard cleaning procedures and misuse of materials.
Train custodial staff on new/improved procedures to correct deficiencies and provide any training needed.
Review Chimes (JAMS) Inspection Reports daily and ensure corrective action is taken by Crew Leaders. Notify Shift Manager and APM if discrepancies are not in scope or are emergencies.
Suggest solutions to operational challenges to the Shift Manager.
Accept service requests and, with Shift Manager or PM/APM approval, provide service based on agreement.
Complete and submit vital daily, weekly, and monthly reports required by Chimes, MAA, Project Manager, Assistant Project Manager, or Shift Manager.
Manage, review, track, and edit all daily paperwork completed by employees.
Review and ensure time sheets are submitted timely to the Shift Managers.
Maintain, monitor, and review daily time/attendance records on custodial crews.
Notify APM & Shift Managers of No Call/No Shows.
Assist Shift Managers as requested for payroll concerns and badging renewal dates.
Monitor vacation requests and ensure submission two weeks prior to requested dates.
Maintain required custodial personnel, supply, and equipment records.
Review and monitor restroom inspection sheets.
Review and monitor all uniform requests and deploy to Equipment Manager.
Review and monitor all inventory and equipment logs; report equipment downtime and provide status reports on equipment for the shift/pier.
Maintain and monitor equipment and sign-off sheets to ensure return in working order.
Review and monitor all training requests and work with Training Manager to implement programs and processes.
Conduct safety training and implement safety policy and procedures, particularly as they relate to janitorial equipment and proper use of chemicals.
Meet with staff regularly to review contract needs and attend all monthly management meetings.
Sign for inspection reports and other correspondence on behalf of the contractor.
Maintain continual communication with the MAA and BWI Airport Operations Center during normal working hours to respond to problems.
Take necessary steps to improve the quality of work identified as substandard/unsatisfactory by MAA Inspectors or Elliott Reports.
React immediately to custodial emergencies and assist in implementing the inclement weather and emergency plan of operations for one of the three shifts.
Observe BWI Security Procedures for unescorted access privileges to SIDA and ensure all staff comply.
Comply with MAA’s rules for site security and safety guidelines and ensure employees do the same.
Qualifications Education
Bachelor’s degree from an accredited four-year college or university
Valid CPR/First Aid certification
Knowledge of green cleaning principles and CIMS certification requirements
Knowledge of electronic tracking systems (MAXIMO, SAMS, TAMS, JAMS)
Knowledge of regulatory standards, hospital standards, and facility management
Knowledge about regulations for SDS, Fire and Safety, Hazard Communications and Bloodborne Pathogens
Experience
Minimum three years’ experience in custodial supervision and administrative duties
Janitorial/custodial experience preferred
Demonstrated ability and knowledge of building service management, equipment, and chemicals
Other Requirements
Valid driver’s license from state of residence and ability to drive
License must have been valid for at least 3 years
If driving a 15 passenger van, must be at least 25 years old
Acceptable driving record as determined by Agency’s insurance carrier and Chimes policies
Essential Personnel This position is designated as essential. When the facility faces an institutional emergency, employees in this position may be required to remain at work to protect, recover, and continue operations.
Compensation and Benefits Set Pay Rate:
$24.73 per hour
Medical, Dental, and Vision Insurance
Flexible Spending Accounts
Life Insurance
Disability Insurance
Paid Time Off
403(b) with Company Match
Transportation Subsidy
Employee Recognition Programs
Referral Bonus opportunities
Additional Information To learn more about Chimes and growth opportunities, visit us at: https://chimes.org/Careers
Location: Elkridge, MD
Note: Referrals increase your chances of interviewing at Chimes.
#J-18808-Ljbffr