Macy's
Retail Sales Specialist - Polo, Westfield Valley Fair - Full Time
Macy's, San Jose, California, United States, 95199
Be part of an amazing story
Macy's is more than just a store. We’re a story. One that has captured the hearts and minds of America for more than 160 years. It is a story about innovation and tradition, inspiring stores and irresistible products, the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We have been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview The Vendor Paid Specialist is an exceptional colleague, affiliated with a brand‑specific vendor. They utilize vendor product knowledge and superior selling skills to drive revenue for the vendor/brand. They create an enhanced shopping experience, deliver exceptional service, and always make the customer the priority. The Vendor Paid Selling Specialist advocates for the customer and communicates customer opportunities to their store leadership team and vendor representatives.
Full‑time colleagues are typically scheduled to work 30 or more hours per week, while part‑time colleagues are typically scheduled 12–24 hours per week. Hours depend on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.
What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and making a difference through our volunteer opportunities.
Some additional benefits we offer include:
Merchandise discounts
Performance‑based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Access the full menu of benefits offerings here.
What You Will Do
Deliver a memorable customer experience
Drive vendor sales by consistently demonstrating exceptional selling skills
Partner with Customer Experience Manager to identify business‑driving opportunities that drive top‑line sales
Provide an exceptional customer experience by ensuring the customer is always the priority
Leverage product knowledge to increase sales by educating and assisting the customer in making the best choice
Convert customers into clients
Maintain high customer readiness standards: deliver a clean, neat, and east‑to‑shop store environment. Ensure shortage‑prevention initiatives are executed
Perform other customer‑facing, vendor specific duties as needed
Perform other duties as assigned
Maintain regular, dependable attendance and punctuality
Foster an environment of acceptance and respect that strengthens relationships and ensures authentic connections with colleagues, customers, and communities
Who You Are
Candidates with a High School Diploma or equivalent are encouraged to apply
Minimum 1 year of previous merchandising or retail experience
Ability to effectively communicate and present information to customers, peers, and all levels of management
Basic math functions such as addition, subtraction, multiplication, and division and the ability to use a calculator
Self‑starter
Able to work independently and as part of a team
Must have good time management skills
Ability to follow through on projects in a timely manner
Must be comfortable with the use of computers and frequent use of RF equipment
Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays
Essential Physical Requirements You Will Perform
This position involves constant moving. It involves standing for at least two consecutive hours
May occasionally be required to stoop, kneel, crouch, and climb ladders
May have to reach above eye level
Involves close vision, color vision, depth perception, and focus adjustment
Involves lifting/moving at least 30lbs
About Us This is a great time to join Macy's! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in‑style and on‑trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.
Join us and help write the next chapter in our story - Apply Today!
Macy’s Inc. reserves the right to amend this job description at any time. Macy’s Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
#J-18808-Ljbffr
Job Overview The Vendor Paid Specialist is an exceptional colleague, affiliated with a brand‑specific vendor. They utilize vendor product knowledge and superior selling skills to drive revenue for the vendor/brand. They create an enhanced shopping experience, deliver exceptional service, and always make the customer the priority. The Vendor Paid Selling Specialist advocates for the customer and communicates customer opportunities to their store leadership team and vendor representatives.
Full‑time colleagues are typically scheduled to work 30 or more hours per week, while part‑time colleagues are typically scheduled 12–24 hours per week. Hours depend on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.
What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and making a difference through our volunteer opportunities.
Some additional benefits we offer include:
Merchandise discounts
Performance‑based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Access the full menu of benefits offerings here.
What You Will Do
Deliver a memorable customer experience
Drive vendor sales by consistently demonstrating exceptional selling skills
Partner with Customer Experience Manager to identify business‑driving opportunities that drive top‑line sales
Provide an exceptional customer experience by ensuring the customer is always the priority
Leverage product knowledge to increase sales by educating and assisting the customer in making the best choice
Convert customers into clients
Maintain high customer readiness standards: deliver a clean, neat, and east‑to‑shop store environment. Ensure shortage‑prevention initiatives are executed
Perform other customer‑facing, vendor specific duties as needed
Perform other duties as assigned
Maintain regular, dependable attendance and punctuality
Foster an environment of acceptance and respect that strengthens relationships and ensures authentic connections with colleagues, customers, and communities
Who You Are
Candidates with a High School Diploma or equivalent are encouraged to apply
Minimum 1 year of previous merchandising or retail experience
Ability to effectively communicate and present information to customers, peers, and all levels of management
Basic math functions such as addition, subtraction, multiplication, and division and the ability to use a calculator
Self‑starter
Able to work independently and as part of a team
Must have good time management skills
Ability to follow through on projects in a timely manner
Must be comfortable with the use of computers and frequent use of RF equipment
Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays
Essential Physical Requirements You Will Perform
This position involves constant moving. It involves standing for at least two consecutive hours
May occasionally be required to stoop, kneel, crouch, and climb ladders
May have to reach above eye level
Involves close vision, color vision, depth perception, and focus adjustment
Involves lifting/moving at least 30lbs
About Us This is a great time to join Macy's! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in‑style and on‑trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.
Join us and help write the next chapter in our story - Apply Today!
Macy’s Inc. reserves the right to amend this job description at any time. Macy’s Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
#J-18808-Ljbffr