UAB Medicine
Patient Services Coordinator I - St. Vincent's East
UAB Medicine, Birmingham, Alabama, United States, 35275
Position: Patient Services Coordinator I - St. Vincent's East
Location: St. Vincent’s East, Urology
Schedule: Monday-Friday Day Shift
Benefits include: 100% tuition assistance, wellness initiatives, generous paid time off, paid parental leave, Public Service Loan Forgiveness Program eligible employer, plus more. UA Health Services Foundation (UAHSF) is proud to be an AA/EOE/M/F/Vet/Disabled employer.
Overview Under general supervision and according to UAHSF established policies and procedures, provides a variety of specialized services in support of the operations of their assigned physician(s), advanced practice provider(s), and clinic operations.
Responsibilities
Schedule and add-on patients to clinic, answer telephones and route calls, enter demographic and insurance data into IDX system, obtain insurance authorizations and referrals, scan and/or fax records, schedule procedures, and other clerical duties assigned.
Arrive and check out patients in clinic, as well as collect copays.
Communicate and perform patient follow-up as necessary.
Work with outside staff to schedule and coordinate patient care at satellite clinics.
May perform other clerical duties related to patient care such as home health forms and patient and family leave forms.
Position Requirements
Education and Experience: Required — High school diploma or equivalent. Three (3) years office/clerical experience in customer service, call center, physician office or other clinical environment. Demonstrated organizational and leadership skills; excellent customer service and communication skills.
Must: Attend all required coursework assigned by management; basic knowledge of medical terminology and advanced knowledge of PC applications, software, and database management; ability to perform math and bookkeeping skills; exceptional telephone and customer service skills; knowledge of English grammar and punctuation.
Preferred: Prior clinic experience and experience with insurance companies.
Traits & Skills: Self-directed/self-motivated; good communication and interpersonal skills. Ability to perform a variety of duties with changing tasks, maintain patient confidentiality, convey empathy, work independently, and operate in a fast-paced healthcare environment. Ability to handle emergency, critical, unusual or dangerous situations while maintaining a customer focus.
Referrals increase your chances of interviewing at UAB Medicine. Get notified about new Patient Services Coordinator jobs in Birmingham, AL.
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Benefits include: 100% tuition assistance, wellness initiatives, generous paid time off, paid parental leave, Public Service Loan Forgiveness Program eligible employer, plus more. UA Health Services Foundation (UAHSF) is proud to be an AA/EOE/M/F/Vet/Disabled employer.
Overview Under general supervision and according to UAHSF established policies and procedures, provides a variety of specialized services in support of the operations of their assigned physician(s), advanced practice provider(s), and clinic operations.
Responsibilities
Schedule and add-on patients to clinic, answer telephones and route calls, enter demographic and insurance data into IDX system, obtain insurance authorizations and referrals, scan and/or fax records, schedule procedures, and other clerical duties assigned.
Arrive and check out patients in clinic, as well as collect copays.
Communicate and perform patient follow-up as necessary.
Work with outside staff to schedule and coordinate patient care at satellite clinics.
May perform other clerical duties related to patient care such as home health forms and patient and family leave forms.
Position Requirements
Education and Experience: Required — High school diploma or equivalent. Three (3) years office/clerical experience in customer service, call center, physician office or other clinical environment. Demonstrated organizational and leadership skills; excellent customer service and communication skills.
Must: Attend all required coursework assigned by management; basic knowledge of medical terminology and advanced knowledge of PC applications, software, and database management; ability to perform math and bookkeeping skills; exceptional telephone and customer service skills; knowledge of English grammar and punctuation.
Preferred: Prior clinic experience and experience with insurance companies.
Traits & Skills: Self-directed/self-motivated; good communication and interpersonal skills. Ability to perform a variety of duties with changing tasks, maintain patient confidentiality, convey empathy, work independently, and operate in a fast-paced healthcare environment. Ability to handle emergency, critical, unusual or dangerous situations while maintaining a customer focus.
Referrals increase your chances of interviewing at UAB Medicine. Get notified about new Patient Services Coordinator jobs in Birmingham, AL.
#J-18808-Ljbffr