Bath & Body Works, Inc.
Retail Store Manager - Valencia Town Center
Bath & Body Works, Inc., Santa Clarita, California, United States, 91382
Retail Store Manager - Valencia Town Center
This range is provided by Bath & Body Works. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $33.41/hr - $43.45/hr
Description
Career Development | Medical, Dental and Vision Benefits | 401k Plan | PTO | 40% Discount | Parental Leave
Bath & Body Works is committed to creating a culture of belonging and delivering exceptional fragrances and experiences to customers. We focus on recruiting, retaining, and advancing top talent, and we work to improve our communities and the planet.
Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities.
As a Store Manager, you will have the opportunity to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth. Store leaders are the front line of our field leadership team: retail- and customer-savvy, dedicated brand ambassadors who thrive on the connections we make with customers.
Responsibilities
Attract, hire, develop, inspire, and retain top talent including the store leadership team (SLT).
Set and reinforce clear and concise performance expectations, results goals, and accountability with all associates through effective and fair leadership.
Own and delegate leadership tasks to address customer experience, vendor relationships, or maintenance issues.
Partner with the SLT to support action plans that improve results and ensure effective execution of operational activities.
Implement and sustain floorset direction to optimize the business and bring the product story to life.
Perform opening and closing routines including bank deposits, receipt of shipment, and interpretation/dissemination of company directives.
Set the direction and goals for the day/shift when associates arrive for work.
Provide individual and team performance feedback.
Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus.
Lead exceptional in-store customer experiences through selling behaviors rooted in Our Values and product knowledge.
Create genuine connections with customers through uncovering needs, sharing product information, demos, and personalized recommendations.
Train, coach, reward, and motivate associates to improve selling and the customer experience.
Reinforce selling expectations, performance, results, and accountability with all associates.
Maintain safety and store cleanliness by adhering to safety standards and expectations.
Maintain our values, policies, and procedures.
Qualifications
Proven experience delivering sales, exceptional customer experience, and operational results in a fast-paced environment.
2+ years of experience in a manager role, preferably in a retail setting.
Thrives in a customer-first based retail environment.
Ability to foster a customer-focused selling culture.
Passion for attracting, developing, and retaining top talent.
Effective communication skills, openness to feedback, and adaptability.
Ability to provide in-the-moment coaching to associates.
Ability to de-escalate store and customer situations effectively.
Must be available to work peak days and times, including evenings, weekends, and holidays.
Education
High school diploma, GED certificate, or relevant work experience.
Core Competencies
Lead with Curiosity & Humility
Build High Performing Teams for Today & Tomorrow
Influence & Inspire with Vision & Purpose
Observe, Engage & Connect
Strive to Achieve Operational Excellence
Deliver Business Results
Benefits Bath & Body Works offers benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include:
On-demand access to earned wages through DailyPay.
Tuition-free education through Guild and BBW Scholarship Fund.
40% merchandise discount and free product.
Competitive compensation and bonus programs for sales leadership.
No-cost mental health support and comprehensive health, dental, vision, and life insurance for full-time associates.
Paid time off and family benefits including maternity and parental leave.
The above statements describe the general nature and level of work and are not exhaustive. We are an equal opportunity employer and comply with all laws concerning nondiscriminatory employment practices. We only hire individuals authorized for employment in the United States.
Application window will close when all role(s) are filled.
Category: Store: Management
#J-18808-Ljbffr
Base pay range $33.41/hr - $43.45/hr
Description
Career Development | Medical, Dental and Vision Benefits | 401k Plan | PTO | 40% Discount | Parental Leave
Bath & Body Works is committed to creating a culture of belonging and delivering exceptional fragrances and experiences to customers. We focus on recruiting, retaining, and advancing top talent, and we work to improve our communities and the planet.
Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities.
As a Store Manager, you will have the opportunity to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth. Store leaders are the front line of our field leadership team: retail- and customer-savvy, dedicated brand ambassadors who thrive on the connections we make with customers.
Responsibilities
Attract, hire, develop, inspire, and retain top talent including the store leadership team (SLT).
Set and reinforce clear and concise performance expectations, results goals, and accountability with all associates through effective and fair leadership.
Own and delegate leadership tasks to address customer experience, vendor relationships, or maintenance issues.
Partner with the SLT to support action plans that improve results and ensure effective execution of operational activities.
Implement and sustain floorset direction to optimize the business and bring the product story to life.
Perform opening and closing routines including bank deposits, receipt of shipment, and interpretation/dissemination of company directives.
Set the direction and goals for the day/shift when associates arrive for work.
Provide individual and team performance feedback.
Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus.
Lead exceptional in-store customer experiences through selling behaviors rooted in Our Values and product knowledge.
Create genuine connections with customers through uncovering needs, sharing product information, demos, and personalized recommendations.
Train, coach, reward, and motivate associates to improve selling and the customer experience.
Reinforce selling expectations, performance, results, and accountability with all associates.
Maintain safety and store cleanliness by adhering to safety standards and expectations.
Maintain our values, policies, and procedures.
Qualifications
Proven experience delivering sales, exceptional customer experience, and operational results in a fast-paced environment.
2+ years of experience in a manager role, preferably in a retail setting.
Thrives in a customer-first based retail environment.
Ability to foster a customer-focused selling culture.
Passion for attracting, developing, and retaining top talent.
Effective communication skills, openness to feedback, and adaptability.
Ability to provide in-the-moment coaching to associates.
Ability to de-escalate store and customer situations effectively.
Must be available to work peak days and times, including evenings, weekends, and holidays.
Education
High school diploma, GED certificate, or relevant work experience.
Core Competencies
Lead with Curiosity & Humility
Build High Performing Teams for Today & Tomorrow
Influence & Inspire with Vision & Purpose
Observe, Engage & Connect
Strive to Achieve Operational Excellence
Deliver Business Results
Benefits Bath & Body Works offers benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include:
On-demand access to earned wages through DailyPay.
Tuition-free education through Guild and BBW Scholarship Fund.
40% merchandise discount and free product.
Competitive compensation and bonus programs for sales leadership.
No-cost mental health support and comprehensive health, dental, vision, and life insurance for full-time associates.
Paid time off and family benefits including maternity and parental leave.
The above statements describe the general nature and level of work and are not exhaustive. We are an equal opportunity employer and comply with all laws concerning nondiscriminatory employment practices. We only hire individuals authorized for employment in the United States.
Application window will close when all role(s) are filled.
Category: Store: Management
#J-18808-Ljbffr