Citi
Program Management Senior Analyst
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Program Management Senior Analyst
role at
Citi . This hybrid position is based in Citi's Tampa office and requires a minimum of 2 days in office each week.
Responsibilities
Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs.
Assists with business case, review business requirements, gap analysis, feasibility study in long term benefit, requirement and solution review with stakeholders.
Finalizes the project plan with stakeholders and track closely for successful project delivery.
Develops features using low-code available tools or platforms to meet business requirements.
Implements advanced strategies for gathering, reviewing and analyzing data requirements.
Meets with end users to understand business needs, write requirements, conduct walk throughs on requirement documents and obtain Project Sponsor, Product and Operations approvals.
Reviews Functional Requirements to Business Requirements to ensure Technology has understood and met the end users’ needs/expectations.
Prioritizes requirements and creates conceptual prototypes and mock-ups.
Partners with Technology, Product and Operations Management Teams to prioritize delivery of key projects.
Masters strategic business process modeling, traceability and quality management techniques.
Applies best practices for effective communication and problem solving.
Successfully competes for the most sought-after business analyst jobs.
Leads a team of business analysts and testers to achieve on-time, high‑quality production delivery dates for system enhancements for multiple Cash projects.
Collaborates with Technology on any project delays, risk assessment and risk mitigation plans.
Performs project status reporting to Project Stakeholders, Product and Operations Partners.
Prepares Post‑project MIS, lessons learned and conducts continuous process improvement reviews.
Understands the bank environment and compliance and regulatory requirements.
Works with regional and global teams and implements the best standards across teams.
Ensures creation of program plan and charter benefits management plan, stakeholder management plan, acceptance plan, and central program issue log.
Evaluates subordinates’ performance and makes recommendations for pay increases, promotions, terminations, and other personnel actions.
Appropriately assesses risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications
5‑8 years of experience managing or participating in projects and teams within the finance sector and 2 years in a professional management role.
2‑3 years experience working within teams leveraging low‑code platforms to solve business user needs.
Education
Bachelor’s/University degree or equivalent experience.
Compensation & Benefits Primary Location Full Time Salary Range: $79,120.00 – $118,680.00. In addition to salary, Citi offers discretionary and formulaic incentive and retention awards, medical, dental & vision coverage, 401(k), life, accident, and disability insurance, wellness programs, paid time off packages, and paid holidays. Benefits may vary by jurisdiction, job level, and date of hire.
Employment Details
Job Family Group: Project and Program Management
Job Family: Program Management
Time Type: Full time
Primary Location: Tampa, Florida, United States
Anticipated Posting Close Date: Dec 01 2025
Equal Opportunity Statement Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.
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Program Management Senior Analyst
role at
Citi . This hybrid position is based in Citi's Tampa office and requires a minimum of 2 days in office each week.
Responsibilities
Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs.
Assists with business case, review business requirements, gap analysis, feasibility study in long term benefit, requirement and solution review with stakeholders.
Finalizes the project plan with stakeholders and track closely for successful project delivery.
Develops features using low-code available tools or platforms to meet business requirements.
Implements advanced strategies for gathering, reviewing and analyzing data requirements.
Meets with end users to understand business needs, write requirements, conduct walk throughs on requirement documents and obtain Project Sponsor, Product and Operations approvals.
Reviews Functional Requirements to Business Requirements to ensure Technology has understood and met the end users’ needs/expectations.
Prioritizes requirements and creates conceptual prototypes and mock-ups.
Partners with Technology, Product and Operations Management Teams to prioritize delivery of key projects.
Masters strategic business process modeling, traceability and quality management techniques.
Applies best practices for effective communication and problem solving.
Successfully competes for the most sought-after business analyst jobs.
Leads a team of business analysts and testers to achieve on-time, high‑quality production delivery dates for system enhancements for multiple Cash projects.
Collaborates with Technology on any project delays, risk assessment and risk mitigation plans.
Performs project status reporting to Project Stakeholders, Product and Operations Partners.
Prepares Post‑project MIS, lessons learned and conducts continuous process improvement reviews.
Understands the bank environment and compliance and regulatory requirements.
Works with regional and global teams and implements the best standards across teams.
Ensures creation of program plan and charter benefits management plan, stakeholder management plan, acceptance plan, and central program issue log.
Evaluates subordinates’ performance and makes recommendations for pay increases, promotions, terminations, and other personnel actions.
Appropriately assesses risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications
5‑8 years of experience managing or participating in projects and teams within the finance sector and 2 years in a professional management role.
2‑3 years experience working within teams leveraging low‑code platforms to solve business user needs.
Education
Bachelor’s/University degree or equivalent experience.
Compensation & Benefits Primary Location Full Time Salary Range: $79,120.00 – $118,680.00. In addition to salary, Citi offers discretionary and formulaic incentive and retention awards, medical, dental & vision coverage, 401(k), life, accident, and disability insurance, wellness programs, paid time off packages, and paid holidays. Benefits may vary by jurisdiction, job level, and date of hire.
Employment Details
Job Family Group: Project and Program Management
Job Family: Program Management
Time Type: Full time
Primary Location: Tampa, Florida, United States
Anticipated Posting Close Date: Dec 01 2025
Equal Opportunity Statement Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.
#J-18808-Ljbffr