Slalom, LLC
Overview
At Slalom, our ServiceNow team is a dynamic collective of strategic thinkers and technology innovators dedicated to delivering meaningful business outcomes. We partner with clients to reimagine how work gets done, leveraging the ServiceNow platform as a strategic enabler of enterprise agility, operational excellence, and human-centered design.
What You’ll Do
Capability Leadership, Growth and Strategy: Define and execute the strategic vision for the ServiceNow capability globally. Collaborate with senior leaders to align investments, talent, and go-to-market priorities. Build and evolve offerings with a strong emphasis on ITx (ITSM, ITOM, ITAM).
Client Engagement & Delivery: Act as a trusted advisor to clients, understand their business needs, translate them into actionable ServiceNow solutions, develop long-term relationships, and lead teams on strategic engagements to ensure quality delivery and meaningful work.
Business Development: Identify and pursue new client opportunities, shape proposals, lead solutioning, support go-to-market campaigns, and communicate ServiceNow’s value proposition.
Team Leadership: Manage a team of ServiceNow consultants, architects, and developers. Inspire, mentor, and guide the team toward high performance, continuous improvement, and professional growth. Collaborate with Talent Acquisition to set talent strategy and recruit appropriately.
Solution Innovation & Quality Assurance: Oversee solution design to align with client goals, ServiceNow best practices, and Slalom standards. Champion quality, scalability, and long-term client success. Stay ahead of the curve on the ServiceNow roadmap and ecosystem changes.
Operational Leadership: Manage the team to achieve revenue and utilization goals. Ensure appropriate business rigor for managing pipeline, staffing, and project margins.
What You'll Bring
A minimum of 8 years of consulting experience with a focus on building capabilities, client engagement, delivery, business development, account management and partner alliance management.
Deep domain expertise in ServiceNow with a proven track record of ITx-focused implementation projects (IT Service Management, IT Operations Management).
Ability to support a practice vision and collaborate with practice leaders to build viable solutions for client needs.
Experience managing a consulting practice to achieve business metrics and navigating the ServiceNow partner ecosystem.
Active ServiceNow certifications (e.g., CIS, CSA, etc.) required.
Strong leadership skills to inspire and lead a team; strategic thinker with bias for action and outcomes.
Proven ability to grow teams, develop talent, and lead distributed workforces; strong client/employee satisfaction track record.
Executive presence and clear client advisory skills; ability to think strategically and solve complex business problems.
Proven leadership of ServiceNow engagements with ITx modules.
Demonstrated commitment to continuous learning and professional growth.
Willingness to travel up to 50%.
About Us Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value. We believe that together, we can move faster, dream bigger, and build better tomorrows for all.
Compensation And Benefits Slalom invests in benefits that support work/life balance, including meaningful time off and paid holidays, parental leave, 401(k) with match, subsidized health, dental, and vision coverage, adoption and fertility assistance, disability coverage, and wellness reimbursements. Salary ranges are provided for transparency and are subject to change based on location and qualifications. Actual compensation includes potential discretionary bonuses.
EEO and Accommodations Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.
We will accept applications until October 31, 2025.
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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What You’ll Do
Capability Leadership, Growth and Strategy: Define and execute the strategic vision for the ServiceNow capability globally. Collaborate with senior leaders to align investments, talent, and go-to-market priorities. Build and evolve offerings with a strong emphasis on ITx (ITSM, ITOM, ITAM).
Client Engagement & Delivery: Act as a trusted advisor to clients, understand their business needs, translate them into actionable ServiceNow solutions, develop long-term relationships, and lead teams on strategic engagements to ensure quality delivery and meaningful work.
Business Development: Identify and pursue new client opportunities, shape proposals, lead solutioning, support go-to-market campaigns, and communicate ServiceNow’s value proposition.
Team Leadership: Manage a team of ServiceNow consultants, architects, and developers. Inspire, mentor, and guide the team toward high performance, continuous improvement, and professional growth. Collaborate with Talent Acquisition to set talent strategy and recruit appropriately.
Solution Innovation & Quality Assurance: Oversee solution design to align with client goals, ServiceNow best practices, and Slalom standards. Champion quality, scalability, and long-term client success. Stay ahead of the curve on the ServiceNow roadmap and ecosystem changes.
Operational Leadership: Manage the team to achieve revenue and utilization goals. Ensure appropriate business rigor for managing pipeline, staffing, and project margins.
What You'll Bring
A minimum of 8 years of consulting experience with a focus on building capabilities, client engagement, delivery, business development, account management and partner alliance management.
Deep domain expertise in ServiceNow with a proven track record of ITx-focused implementation projects (IT Service Management, IT Operations Management).
Ability to support a practice vision and collaborate with practice leaders to build viable solutions for client needs.
Experience managing a consulting practice to achieve business metrics and navigating the ServiceNow partner ecosystem.
Active ServiceNow certifications (e.g., CIS, CSA, etc.) required.
Strong leadership skills to inspire and lead a team; strategic thinker with bias for action and outcomes.
Proven ability to grow teams, develop talent, and lead distributed workforces; strong client/employee satisfaction track record.
Executive presence and clear client advisory skills; ability to think strategically and solve complex business problems.
Proven leadership of ServiceNow engagements with ITx modules.
Demonstrated commitment to continuous learning and professional growth.
Willingness to travel up to 50%.
About Us Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value. We believe that together, we can move faster, dream bigger, and build better tomorrows for all.
Compensation And Benefits Slalom invests in benefits that support work/life balance, including meaningful time off and paid holidays, parental leave, 401(k) with match, subsidized health, dental, and vision coverage, adoption and fertility assistance, disability coverage, and wellness reimbursements. Salary ranges are provided for transparency and are subject to change based on location and qualifications. Actual compensation includes potential discretionary bonuses.
EEO and Accommodations Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.
We will accept applications until October 31, 2025.
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr