Vaco
Overview
Our client is seeking a proactive and detail-oriented
Vendor and Business Operations Manager . This hybrid role will lead the oversight of vendor partnerships—specifically key ratings, research, pricing, and data providers. The role will focus on performance management, vendor governance, invoice reconciliation, process improvement, and project coordination.
Key Responsibilities
Vendor Relationship Management
Build and maintain effective partnerships with vendors through regular engagement and performance feedback. Serve as the main point of contact for supplier delivery issues and ensure contractual commitments are understood and met.
Contract and Performance Oversight
Manage vendor contractual obligations, monitor service levels, and track key performance indicators. Conduct regular risk assessments, business reviews, and support the vendor selection and onboarding process.
Expense Management
Reconcile and process vendor invoices, troubleshoot discrepancies, and maintain accurate expense records. Support automation and optimization of expense processes in collaboration with internal stakeholders.
Process Improvement & Collaboration
Partner with Investment teams to document, streamline, and enhance contract management workflows. Develop reporting tools and dashboards to evaluate vendor performance and expense trends.
Project Management
Drive operational initiatives and manage small- to mid-sized projects, ensuring alignment on scope, budget, risk, and timelines. Contribute to business readiness efforts and manage competing priorities effectively.
Qualifications
Bachelor's degree in Business, Finance, Operations, or a related field
Proficiency in Microsoft Excel (intermediate to advanced), with strong analytical and reporting skills
Solid understanding of process improvement, risk mitigation, and vendor governance
Ability to manage multiple workstreams and work independently in a fast-paced, dynamic environment
Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
Equal Opportunity Employer Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
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Vendor and Business Operations Manager . This hybrid role will lead the oversight of vendor partnerships—specifically key ratings, research, pricing, and data providers. The role will focus on performance management, vendor governance, invoice reconciliation, process improvement, and project coordination.
Key Responsibilities
Vendor Relationship Management
Build and maintain effective partnerships with vendors through regular engagement and performance feedback. Serve as the main point of contact for supplier delivery issues and ensure contractual commitments are understood and met.
Contract and Performance Oversight
Manage vendor contractual obligations, monitor service levels, and track key performance indicators. Conduct regular risk assessments, business reviews, and support the vendor selection and onboarding process.
Expense Management
Reconcile and process vendor invoices, troubleshoot discrepancies, and maintain accurate expense records. Support automation and optimization of expense processes in collaboration with internal stakeholders.
Process Improvement & Collaboration
Partner with Investment teams to document, streamline, and enhance contract management workflows. Develop reporting tools and dashboards to evaluate vendor performance and expense trends.
Project Management
Drive operational initiatives and manage small- to mid-sized projects, ensuring alignment on scope, budget, risk, and timelines. Contribute to business readiness efforts and manage competing priorities effectively.
Qualifications
Bachelor's degree in Business, Finance, Operations, or a related field
Proficiency in Microsoft Excel (intermediate to advanced), with strong analytical and reporting skills
Solid understanding of process improvement, risk mitigation, and vendor governance
Ability to manage multiple workstreams and work independently in a fast-paced, dynamic environment
Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
Equal Opportunity Employer Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
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