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Dessert Holdings

Human Resources Manager (Bilingual, Food Manufacturing)

Dessert Holdings, Newburyport, Massachusetts, us, 01950

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Overview Human Resources Manager (Bilingual, Food Manufacturing)

at

Dessert Holdings

– located at our manufacturing facility in

Newburyport, MA . This role reports to the Regional Sr. Human Resources Director and combines hands-on HR execution with support of HR processes, programs, policies, and management practices that align with company objectives.

Responsibilities

Oversee and manage HR functions to ensure they are executed effectively, consistently, and in compliance with company policies and all applicable federal, state, and local laws

Serve as the primary HR contact for site leadership and employees by providing hands-on support, advice, and coaching to promote a positive culture aligned with company values

Independently handle a wide range of HR matters, including employee relations, performance management, investigations, and disciplinary actions

Manage and administer the performance review and goal-setting processes, ensuring timely completion and alignment with organizational objectives

Develop and execute staffing plans, lead the hourly recruiting process, and coordinate with Corporate Talent Acquisition on salaried hiring needs

Prepare and deliver employee communications to support engagement and understanding of compensation, benefits, open enrollment, and performance programs

Partner with department leaders to review job design, update job descriptions, and ensure clear definition of roles and responsibilities

Coordinate and maintain HR compliance activities, including recordkeeping, I-9s, EEO reporting, unemployment, workers’ compensation, onboarding, and terminations

Collaborate with Safety and Operations teams to support employee safety initiatives and administer the return-to-work program

Assess training and development needs, manage new hire onboarding training, and coordinate learning opportunities through internal or external resources

Provide leadership, direction, and development to the HR Generalist to ensure effective support of HR operations

Plan and coordinate employee events, activities, and recognition programs, ensuring alignment with company culture and effective management of the events budget

Qualifications

Bachelor’s degree in human resources, Business Administration, or a related field required; equivalent combination of education and experience may be considered

5+ years of progressive Human Resources experience, including generalist and HR management responsibilities in a manufacturing or similar fast-paced environment

Proven experience independently managing key HR functions such as employee relations, performance management, recruiting, onboarding, and compliance

Working knowledge of federal, state, and local employment laws and regulations (e.g., FMLA, ADA, EEO, FLSA, OSHA)

Demonstrated experience developing and executing employee engagement and recognition programs, including planning and managing event budgets

Hands-on experience with HR information systems (HRIS), applicant tracking systems (ATS), and Microsoft Office Suite

Experience working in a unionized environment highly preferred, with demonstrated ability to maintain positive labor relations and navigate collective bargaining agreements

Bilingual skills/professional proficiency in English and Spanish is required

Strong interpersonal, communication, and organizational skills with the ability to build trust and credibility at all levels of the organization

Ability to handle confidential and sensitive information with professionalism and discretion

About Dessert Holdings Dessert Holdings is a collection of premium dessert companies and brands: The Original Cakerie, Lawler’s Desserts, Atlanta Cheesecake Company, Steven Charles, Dianne’s Fine Desserts, Kenny’s Great Pies, and Willamette Valley Pie Company. Dessert Holdings is owned by Bain Capital, is headquartered in St. Paul, Minnesota, employs more than 3,400 people across ten manufacturing facilities, and is continuing its journey of rapid growth.

EEO Statement Dessert Holdings and its related entities provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristics protected by law.

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