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American Furniture Warehouse

Home Furnishings Sales Consultant

American Furniture Warehouse, Glendale, Arizona, us, 85318

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As an AFW consultant,you willbeadvising and guiding customersand assistingin the selection of homefurnishings and accessoriesfor their homes.At AFW, we offer our customers a low pressure, professional shopping experience. Asa Home Furnishings Consultant, you use basic selling skills to guide the customer throughour showrooms selecting furniture and home décor productshelpingthem create something fresh and new in their homes. At American Furniture Warehouse,we are looking for the best candidatethat wantsto be part ofcontinuing our mission of providing our customers with thegreatest valuesin home furnishings and accessories.Theultimate goalat AFW is to take care of our customersand for the customers to enjoy apleasant shopping experience with knowledgeable home furnishings consultants readywillingto assist them. American Furniture Warehouse providesapaid trainingperiod forallHome Furnishings Consultants.We offer a weekly pay guarantee of $680 ($17/Hour-40 Hours)with a commission pay structure andhigh earning potential.Additional details available during the interview process. $22.06 draw rate after training. Up to $100,000/year in commission! What to expect as aconsultant:

No Pressure SalesEnvironment HonestSelling Opportunity to make good money Wedo notsell extended warranties, snake oil,etc. Wemake it fun! We offer pleasant shopping experiences Best prices and best values anywhere Our visual design teams stay on top ofthe latest trends& support you Job Requirements

Willingness to learn about the industry, the products, and the customers Maintain a professional appearance and followthe dress guidelines. Attenddaily meetings and required training. Have a flexible scheduleand work all shifts, which include weekends, evenings, and holidays. Follow the guidelines set forth in theAFW Code of Conduct for Home Furnishings Consultants. Assist in the maintaining of the showroom including daily cleaning, vacuuming, and tagging. Adhere to the AFW asset protectionpolicies in helping to identify and prevent fraud. Coordinate and work effectively with multiple departments tocontinuouslyimprove processes,maximizeefficiency,and exceed customer service expectations. Ability to learn and apply new technologies including tablets, iPads, and basic computer knowledge. Job Expectations

Demonstratea customer-first mindsetandbeaccessible to ensureevery customer has a great shopping experience. Connect with customers by asking open-ended questions to assess needsand make relevant merchandise suggestions. Educate customers on our products, policies, and events. Commitment to AFW’s safety policies and procedures Capable of walking the show floor to ensure customers are being assisted. Speak knowledgeably and confidentlyto customers about styles, fit, fabrics,price,and trends inhome furnishings. Experienced in meeting high customerexpectations. Have a Do It Right theFirst-Timementality. Detail oriented with strong follow up and follow through skills. Possess excellent time management abilities. Strong interpersonal and communication skills. Understand website navigationand point of sales systems to proactively leverage technology to facilitate the overallcustomer experience. Personal Competencies:

Analytical

- Ability to analyze and assist in multiple selling scenarios. Mathematical Skills

-Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Reasoning Ability

– Ability to problem solve and find viable customer solutions; acquires a strong knowledge base for all products we offer. Teamwork

– Balances team and individual responsibilities; contributes to building positive team spirit; supports everyone’s efforts to succeed. Business Acumen

– Understand and excels in a retail sales industry dynamic; ability to follow guidelines and directives from Management. Interpersonal Skills

– Customer focused with good verbal and written communication skills. Needs the ability to work in one-on-one and team environments. Organizational Support

– Follows policies and procedures; supports AFW’s goals and values. Judgment

– Exhibits sound and accurate judgment; supports and explains reasoning of company policies includes appropriate people in decision-making process. Problem Solving

– Understands the selling process; ability to guide customers through processes and execute viable solutions. Attention to detail is a critical part of the overall process requiring high accuracy. Planning/Organizing

– Prioritizes and plans work activities; uses time efficiently.

Safety and Security –

Observes and follows safety and security procedures and initiatives. Attendance/Punctuality

– Is consistently at work and on time. Must also have full availability for scheduling including evenings and weekends. Computer Skills:

Ability to navigate multiple computer systems, type 35+ wpm, and develop proficiency with STORIS. Ability to regularly use computers for ordering, communication, documentation, and scheduling. Certificates and Licenses:

Certifications and licenses related to business are preferred. Education and Experience:

Experience in retail or a sales-focused environment is preferred. High School Diploma preferred. Two year Business or Design degree preferred. Physical Demands:

Requires the ability to maneuver in confined and at times congested areas. Requires the ability to sit, stand, walk, stoop, & bend for 8 plus hours a day. Requires constant use of arms, hands, fingers, eyes, legs, and back. American Furniture Warehouse is an Equal Opportunity Employer M/F/D/V. Working Safely is a Condition of Employment at American Furniture Warehouse – an Aff American Furniture Warehouse is an Equal Opportunity Employer M/F/D/V. Working Safely is a Condition of Employment at American Furniture Warehouse – an Aff A pre-employment drug screen, background and fit for duty exam check must be passed upon job offer. Since 1975, our motto has been Under Promise and Over Deliver and this is exactly what we do on a daily basis! At AFW, we strongly believe in recognizing those who exemplify excellence, and reward them for contributing to our collective success. We strive to provide a great work environment for our employees and give them the knowledge and tools needed to provide our customers with an even greater buying experience. At American Furniture Warehouse We Do It Right the First Time!

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