University of Redlands
POSITION CODE:
7756 DEPARTMENT/ADMINISTRATION:
Global Education APPOINTMENT:
Administrative, Exempt, Twelve (12) Months, Full-time (40 hours) SALARY RANGE:
$68,640 - $94,000 INTRODUCTORY PERIOD:
Twelve (12) Months AVAILABLE:
Immediately BENEFITS OVERVIEW:
BROCHURE POSTING DATE:
October 23, 2025 APPLICATION DEADLINE:
Open Until Filled, Apply Immediately. Definition of Classification: Reporting to the Associate Provost for Faculty & Senior International Officer, this position oversees all aspects of undergraduate and graduate global education, currently decentralized across the College and Schools. Key responsibilities include sustaining a University-wide culture of best practices in international education; advocating for study away as a high-impact practice; expanding access and advancing diversity, equity and inclusivity in relation to global education; cultivating and evaluating external program providers; advising students into program selection and managing the application process; risk management; managing processes related to exchange students; and building support structures to enhance the experience of international and exchange students. Among the University’s global education opportunities are exchanges (both with institutions within the United States and abroad), direct enrollment partnerships, third-party providers, and short-term, faculty-led travel courses. Duties and Responsibilities
Lead the University’s cultivation and evaluation of exchange institutions, direct enrollment partners, and third-party providers. Note: The University has partnerships with six external providers: CET, CIEE, DIS, IES, SIT, SFS; several international exchange programs (e.g., Chinese University of Hong Kong, Waseda, Nanzan and Reitaku Universities (Japan), Trinity Laban Conservatoire of Music and Dance, University of East Anglia and University of Galway) and one domestic exchange program (Tuskegee University) all of which are managed by the Director. Lead all processes related to the above programs, e.g., issuing and updating contracts, MOUs, exchange agreements. Expand opportunities for University-wide educational programs at the international campus in Salzburg, Austria in collaboration with the Associate Provost and Deans. Expand opportunities for study-away and international student support programs on the Los Angeles campus, in collaboration with the Associate Provost and Deans. Manage faculty travel courses by advising faculty on budget preparation, travel itineraries, risk management, and recruitment. Supervise the Office of Global Education staff, graduate interns, and student workers. Manage the finances and budgets for all University of Redlands study away programs. Evaluate budget model for the University’s study away programs and work toward centralization of those budgets within OGE together with the Associate Provost. Represent the Office of Global Education at information sessions, travel fairs, prospective student visit days, new student orientations, and professional meetings. Advancing Diversity, Equity, Inclusion and Belonging & Student Success in Global Education
Collaborate with University administrators and faculty on global education as a strategic priority for student success, cultural competency and campus diversity/inclusivity. Administer both internal and external grants and scholarships for undergraduate study abroad (Gilman, Fund for Education Abroad and Freeman Asia) and pursue new sources of funding. Represent global education in ongoing retention and student success efforts, together with the Associate Provost. Support first‑generation and BIPOC students in pursuing study‑away opportunities through initiatives such as the Study Away Ambassadors program. Collaborate with enrollment and student success teams in the Schools to expand and enhance DEIB efforts related to global education in those units. Plan, coordinate, and assess programs and events to foster international student belonging, development, and retention together with the Assistant Director of International Student & Scholar Success and collaborators across the institution to create additional engagement opportunities. Assessment of Program Quality and Student Learning
Lead processes related to assessing program quality, conduct periodic site visits, administer student program evaluations, and discontinue programs based on assessment. Collaborate with Study Away Advisory, academic units and shared governance on assessment of student learning related to global learning. Enrollment Management and Student Advising
Execute international student orientation and manage pre‑arrival communication with international students together with the OGE team. Maintain Terra Dotta online platform for program listing and searchability, ensuring ease of student interface and tracking enrollments across programs. Manage enrollment distribution across program type to align with budget constraints, in tandem with Study Away Advisory faculty. Meet with current and prospective students to provide tailored study away information meeting their educational goals. Conduct general information, orientation, pre‑departure, and re‑entry sessions for students. Communicate administrative and risk management policies, procedures, and deadlines involving study away. Lead the Office of Global Education in providing support, community, and advocacy institution‑wide on behalf of international students and scholars. Coordinate visas with the Austrian Consulate for the Salzburg campus. Student & Exchange Visitors Program (Department of State) Compliance
Serve as Responsible Officer for the Department of State and supervise all Alternate Responsible Officers (ensuring ongoing training and best practices related to “J” visas). Stay current on changing regulations and federal policies affecting international student and scholar services. Supervise all processes and authorizations for J‑1 students, including issuing DS‑2019s, travel signatures, and other immigration documents. Other duties as assigned. Supervisory
Supervise and monitor performance of the Office of Global Education team and assess outcomes, hiring, recruitment, and discipline per policy. Oversee three direct reports: Associate Director of International Student and Scholar Success, DSO; Program Coordinator and Global Education Advisor, ARO; Senior International Student Advisor, DSO, Los Angeles campus. Qualification Guidelines
Experience/Training/Education (Required)
Master’s degree from an accredited institution, or equivalent combination of education and training that provides the requisite knowledge, skills and abilities. Substantial experience in an international office advising F‑1; J‑1 students; and M1. Experience developing and managing complex budgets, using Excel, and ensuring fiscally sound expense approval and management processes. Commitment to excellence in service while working with individuals from diverse cultures and various constituencies. Strong intercultural communication skills, cultural understanding, and diversity appreciation. Dedication to professional development and commitment to global learning. Strong communication (spoken, written, and presentation), advising, organizational leadership, and teamwork skills. Ability to organize and manage multiple tasks and responsibilities. Proficiency in use of education abroad and team/office management relevant computer software applications. Knowledge of and experience in international affairs, education, or studies. Knowledge of current international events and issues. Understanding of the field of global education (curriculum integration, crisis management, risk mitigation, experiential learning, student recruitment, etc.). Ability to understand and apply assessment in program evaluation. Preferred Qualifications
Previous work experience in an Education Abroad or international office setting. Experience teaching globally relevant topics in a higher education academic setting. Experience living, studying, or traveling abroad. Proficiency in English and at least one other language. Experience with higher education administration, budgets, financial procedures, policy development, and strategic planning. Familiarity with university admissions procedures, international admissions, financial aid, academic advising, risk mitigation, student duty of care, and international travel risk management. Familiarity with visa and immigration issues for domestic and international students. Familiarity with US and international educational systems. Knowledge and Skills
Communicate effectively and follow instructions, both verbally and in writing. Aptitude to learn new and evolving technology and recommend ways to improve position’s efficiency. Excellent technical, analytical, and problem‑solving skills. Excellent organizational skills. Ability to operate standard office equipment. Proficiency in Microsoft Office software including Excel, Word, PowerPoint, and Outlook. Ability to recommend appropriate courses of action within established guidelines. Ability to foster strong, positive relationships and align both internal and external resources to achieve university objectives. Ability to exercise discretion and work with confidentiality. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff. Physical Requirements / Working Conditions
Standard office and field setting. Duties performed are primarily in an office environment while sitting at a desk or computer workstation or in meetings. At least minimal environmental controls to assure health and comfort. This position requires flexibility for evening and weekend work and occasional travel. Incumbents regularly sit for long periods; walk short distances on a regular basis; may travel to various locations to attend meetings and conduct work; use hands and fingers to operate an electronic keyboard or other office machines; reach with hands and arms; stoop or kneel or crouch to file; speak clearly and distinctly to answer telephones and to provide information; see to read fine print and operate computer; hear and understand voices over telephone and in person; and lift, carry and/or move objects weighing up to 20 pounds. TO APPLY
A resume/CV and cover letter are required. In compliance with The Americans with Disabilities Act, if selected for the interview process and accommodations are needed, please call (909) 748‑8040. If you are unable to complete an application due to a disability, contact us at (909) 748‑8040 to ask for accommodation or an alternative application process. HIRING RANGE
The University of Redlands is required to provide a reasonable estimate of the compensation range for this role. The full salary range for this position is defined as the Full Pay Range. The budgeted salary or hourly range that the University reasonably expects to pay for this position is defined as the Hiring Range. Placement within the Hiring Range is determined by internal equity, and relevant qualifications. BACKGROUND CHECK
Satisfactory completion of a background check (including a criminal records check) is required for employment. The University will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current employee who was conditionally offered the position. DRIVER’S LICENSE CHECK
Possession of a valid Driver’s License is required for certain positions. Employees in positions that require a valid Driver’s License will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver’s license and reflects driving record. PHYSICAL AND PSYCHOLOGICAL EXAMS
For certain positions typically in Public Safety, Facilities, Athletics and Information Technology Services departments, employment is contingent upon a candidate passing a pre‑employment physical exam with the ability to lift in excess of 50 lbs. Public Safety Officers, in addition to a pre‑employment physical exam, will also be required to pass a psychological evaluation. FOR MORE INFORMATION VISIT
Human Resources (redlands.edu) SUBMISSION OF A RESUME OR APPLICATION INDICATES AGREEMENT THAT THE UNIVERSITY MAY VERIFY ANY AND ALL INFORMATION CONTAINED THEREIN.
MEMBERS OF UNDERREPRESENTED GROUPS ARE ENCOURAGED TO APPLY.
AN EQUAL OPPORTUNITY EMPLOYER
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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7756 DEPARTMENT/ADMINISTRATION:
Global Education APPOINTMENT:
Administrative, Exempt, Twelve (12) Months, Full-time (40 hours) SALARY RANGE:
$68,640 - $94,000 INTRODUCTORY PERIOD:
Twelve (12) Months AVAILABLE:
Immediately BENEFITS OVERVIEW:
BROCHURE POSTING DATE:
October 23, 2025 APPLICATION DEADLINE:
Open Until Filled, Apply Immediately. Definition of Classification: Reporting to the Associate Provost for Faculty & Senior International Officer, this position oversees all aspects of undergraduate and graduate global education, currently decentralized across the College and Schools. Key responsibilities include sustaining a University-wide culture of best practices in international education; advocating for study away as a high-impact practice; expanding access and advancing diversity, equity and inclusivity in relation to global education; cultivating and evaluating external program providers; advising students into program selection and managing the application process; risk management; managing processes related to exchange students; and building support structures to enhance the experience of international and exchange students. Among the University’s global education opportunities are exchanges (both with institutions within the United States and abroad), direct enrollment partnerships, third-party providers, and short-term, faculty-led travel courses. Duties and Responsibilities
Lead the University’s cultivation and evaluation of exchange institutions, direct enrollment partners, and third-party providers. Note: The University has partnerships with six external providers: CET, CIEE, DIS, IES, SIT, SFS; several international exchange programs (e.g., Chinese University of Hong Kong, Waseda, Nanzan and Reitaku Universities (Japan), Trinity Laban Conservatoire of Music and Dance, University of East Anglia and University of Galway) and one domestic exchange program (Tuskegee University) all of which are managed by the Director. Lead all processes related to the above programs, e.g., issuing and updating contracts, MOUs, exchange agreements. Expand opportunities for University-wide educational programs at the international campus in Salzburg, Austria in collaboration with the Associate Provost and Deans. Expand opportunities for study-away and international student support programs on the Los Angeles campus, in collaboration with the Associate Provost and Deans. Manage faculty travel courses by advising faculty on budget preparation, travel itineraries, risk management, and recruitment. Supervise the Office of Global Education staff, graduate interns, and student workers. Manage the finances and budgets for all University of Redlands study away programs. Evaluate budget model for the University’s study away programs and work toward centralization of those budgets within OGE together with the Associate Provost. Represent the Office of Global Education at information sessions, travel fairs, prospective student visit days, new student orientations, and professional meetings. Advancing Diversity, Equity, Inclusion and Belonging & Student Success in Global Education
Collaborate with University administrators and faculty on global education as a strategic priority for student success, cultural competency and campus diversity/inclusivity. Administer both internal and external grants and scholarships for undergraduate study abroad (Gilman, Fund for Education Abroad and Freeman Asia) and pursue new sources of funding. Represent global education in ongoing retention and student success efforts, together with the Associate Provost. Support first‑generation and BIPOC students in pursuing study‑away opportunities through initiatives such as the Study Away Ambassadors program. Collaborate with enrollment and student success teams in the Schools to expand and enhance DEIB efforts related to global education in those units. Plan, coordinate, and assess programs and events to foster international student belonging, development, and retention together with the Assistant Director of International Student & Scholar Success and collaborators across the institution to create additional engagement opportunities. Assessment of Program Quality and Student Learning
Lead processes related to assessing program quality, conduct periodic site visits, administer student program evaluations, and discontinue programs based on assessment. Collaborate with Study Away Advisory, academic units and shared governance on assessment of student learning related to global learning. Enrollment Management and Student Advising
Execute international student orientation and manage pre‑arrival communication with international students together with the OGE team. Maintain Terra Dotta online platform for program listing and searchability, ensuring ease of student interface and tracking enrollments across programs. Manage enrollment distribution across program type to align with budget constraints, in tandem with Study Away Advisory faculty. Meet with current and prospective students to provide tailored study away information meeting their educational goals. Conduct general information, orientation, pre‑departure, and re‑entry sessions for students. Communicate administrative and risk management policies, procedures, and deadlines involving study away. Lead the Office of Global Education in providing support, community, and advocacy institution‑wide on behalf of international students and scholars. Coordinate visas with the Austrian Consulate for the Salzburg campus. Student & Exchange Visitors Program (Department of State) Compliance
Serve as Responsible Officer for the Department of State and supervise all Alternate Responsible Officers (ensuring ongoing training and best practices related to “J” visas). Stay current on changing regulations and federal policies affecting international student and scholar services. Supervise all processes and authorizations for J‑1 students, including issuing DS‑2019s, travel signatures, and other immigration documents. Other duties as assigned. Supervisory
Supervise and monitor performance of the Office of Global Education team and assess outcomes, hiring, recruitment, and discipline per policy. Oversee three direct reports: Associate Director of International Student and Scholar Success, DSO; Program Coordinator and Global Education Advisor, ARO; Senior International Student Advisor, DSO, Los Angeles campus. Qualification Guidelines
Experience/Training/Education (Required)
Master’s degree from an accredited institution, or equivalent combination of education and training that provides the requisite knowledge, skills and abilities. Substantial experience in an international office advising F‑1; J‑1 students; and M1. Experience developing and managing complex budgets, using Excel, and ensuring fiscally sound expense approval and management processes. Commitment to excellence in service while working with individuals from diverse cultures and various constituencies. Strong intercultural communication skills, cultural understanding, and diversity appreciation. Dedication to professional development and commitment to global learning. Strong communication (spoken, written, and presentation), advising, organizational leadership, and teamwork skills. Ability to organize and manage multiple tasks and responsibilities. Proficiency in use of education abroad and team/office management relevant computer software applications. Knowledge of and experience in international affairs, education, or studies. Knowledge of current international events and issues. Understanding of the field of global education (curriculum integration, crisis management, risk mitigation, experiential learning, student recruitment, etc.). Ability to understand and apply assessment in program evaluation. Preferred Qualifications
Previous work experience in an Education Abroad or international office setting. Experience teaching globally relevant topics in a higher education academic setting. Experience living, studying, or traveling abroad. Proficiency in English and at least one other language. Experience with higher education administration, budgets, financial procedures, policy development, and strategic planning. Familiarity with university admissions procedures, international admissions, financial aid, academic advising, risk mitigation, student duty of care, and international travel risk management. Familiarity with visa and immigration issues for domestic and international students. Familiarity with US and international educational systems. Knowledge and Skills
Communicate effectively and follow instructions, both verbally and in writing. Aptitude to learn new and evolving technology and recommend ways to improve position’s efficiency. Excellent technical, analytical, and problem‑solving skills. Excellent organizational skills. Ability to operate standard office equipment. Proficiency in Microsoft Office software including Excel, Word, PowerPoint, and Outlook. Ability to recommend appropriate courses of action within established guidelines. Ability to foster strong, positive relationships and align both internal and external resources to achieve university objectives. Ability to exercise discretion and work with confidentiality. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff. Physical Requirements / Working Conditions
Standard office and field setting. Duties performed are primarily in an office environment while sitting at a desk or computer workstation or in meetings. At least minimal environmental controls to assure health and comfort. This position requires flexibility for evening and weekend work and occasional travel. Incumbents regularly sit for long periods; walk short distances on a regular basis; may travel to various locations to attend meetings and conduct work; use hands and fingers to operate an electronic keyboard or other office machines; reach with hands and arms; stoop or kneel or crouch to file; speak clearly and distinctly to answer telephones and to provide information; see to read fine print and operate computer; hear and understand voices over telephone and in person; and lift, carry and/or move objects weighing up to 20 pounds. TO APPLY
A resume/CV and cover letter are required. In compliance with The Americans with Disabilities Act, if selected for the interview process and accommodations are needed, please call (909) 748‑8040. If you are unable to complete an application due to a disability, contact us at (909) 748‑8040 to ask for accommodation or an alternative application process. HIRING RANGE
The University of Redlands is required to provide a reasonable estimate of the compensation range for this role. The full salary range for this position is defined as the Full Pay Range. The budgeted salary or hourly range that the University reasonably expects to pay for this position is defined as the Hiring Range. Placement within the Hiring Range is determined by internal equity, and relevant qualifications. BACKGROUND CHECK
Satisfactory completion of a background check (including a criminal records check) is required for employment. The University will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current employee who was conditionally offered the position. DRIVER’S LICENSE CHECK
Possession of a valid Driver’s License is required for certain positions. Employees in positions that require a valid Driver’s License will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver’s license and reflects driving record. PHYSICAL AND PSYCHOLOGICAL EXAMS
For certain positions typically in Public Safety, Facilities, Athletics and Information Technology Services departments, employment is contingent upon a candidate passing a pre‑employment physical exam with the ability to lift in excess of 50 lbs. Public Safety Officers, in addition to a pre‑employment physical exam, will also be required to pass a psychological evaluation. FOR MORE INFORMATION VISIT
Human Resources (redlands.edu) SUBMISSION OF A RESUME OR APPLICATION INDICATES AGREEMENT THAT THE UNIVERSITY MAY VERIFY ANY AND ALL INFORMATION CONTAINED THEREIN.
MEMBERS OF UNDERREPRESENTED GROUPS ARE ENCOURAGED TO APPLY.
AN EQUAL OPPORTUNITY EMPLOYER
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr