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Methodist Health System

TELECOM TECH

Methodist Health System, Dallas, Texas, United States, 75215

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Hours of Work Hours of Work :

40

Days of Week Days Of Week :

5

Work Shift Work Shift :

Job Description Your Job: In this highly visible, fast-paced, and challenging position, you'll collaborate with multidisciplinary team members to provide the very best care for our patients. The Telecom Tech is responsible for timely and exceptional customer service to all users including, supporting desktop telephone hardware, voice cabling, maintaining telephone switch programming and functions. The person in this role will maintain detailed records of problems and solutions in the Help Desk database as well as any other applicable documentation.

Job Requirements

Two year degree in Computer Science, Electronics, or equivalent technical training and/or experience (military and/or industrial training)

Job Responsibilities

Communicate clearly and openly

Build relationships to promote a collaborative environment

Be accountable for your performance

Always look for ways to improve the patient experience

Take initiative for your professional growth

Be engaged and eager to build a winning team

About Methodist Health System Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare, Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we’ve earned:

TIME magazine Best Companies for Future Leaders, 2025

Great Place to Work® Certified™, 2025

Glassdoor Best Places to Work, 2025

PressGaney HX Pinnacle of Excellence Award, 2024

PressGaney HX Guardian of Excellence Award, 2024

PressGaney HX Health System of the Year, 2024

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