Bank of America
Job Description.
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in‑office culture with specific requirements for office‑based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role‑specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description: This job is responsible for driving and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include providing analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise‑wide standards. Job expectations include monitoring and testing controls and implementing quality assurance and quality control processes within the LOB or ECF by evaluating data to help identify, track, and report issues and control improvements for remediation.
Line of Business Description
Provide analytical support in executing internal control discipline and operational excellence within a LOB/ECF
Gather and organize data in order to monitor and test the effectiveness of key controls and status of mitigation and action plans
Prepare documentation for the tracking, monitoring, and escalation of risk related issues to management
Acts as an ambassador of the risk culture. Incumbents typically have over 5+ years of risk management and/or LOB/ECF experience. May manage staff
Responsibilities:
Oversees the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise‑wide standards
Supports the monitoring and testing of controls by evaluating data to identify issues and control improvements for remediation
Implements optimized controls and enhanced Quality Assurance (QA) practices to support oversight of common controls
Conducts and coordinates quality inspection reviews to enhance employee performance and control effectiveness
Performs QA activities including executing on controls, managing cases, and reporting results
Executes initiatives by identifying areas of potential testing automation, procedural updates, thematic trends, test script updates, and coaching opportunities to enhance QA program success
Supports the overall management of and research required for regulatory exams, internal audits, and other monitoring and inspection reviews and evaluates data and information relevant to inspection metrics to support governance activities for dashboard reporting
Coordinates and facilitates reviews to enhance control effectiveness as part of oversight responsibilities
Supports the monitoring and testing of controls by evaluating data to identify issues and common control improvements
Lead and manage initiatives associated to oversight program needs and deliverables by identifying areas of potential automation, procedural updates, and control efficiencies to enhance control environment
Performs research and provides reporting in support of the ETS Engagement Lead model
Required Qualifications:
A minimum 5 years of financial services experience relating to risk management, audit or compliance disciplines
Must have strong verbal & written communication skills, including: questioning, listening, influencing, critical thinking and connecting appropriate solutions to FLU needs. Ability to build and leverage positive relationships with FLU partners.
Strong critical thinking skills and demonstrated ability to balance risk / reward in the decision making process
Strong research, attention to detail, planning, and management organizational skills
Ability to make recommendations and provide guidance to effectively guide tasks
Experience with all aspects of end‑to‑end project management including process improvement/re‑engineering for both process only and/or technology change efforts while ensuring deadlines are met
MS365 Proficiency (Excel, Word, PowerPoint)
Flexibility and ability to effectively work in a changing environment
Ability to simplify analysis and complex information into succinct executive‑level presentations
Desired Qualifications:
ETS knowledge/experience
Intermediate SharePoint experience, including development and maintaining a SP site
Skills:
Controls Management
Issue Management
Monitoring, Surveillance, and Testing
Quality Assurance
Risk Management
Analytical Thinking
Attention to Detail
Critical Thinking
Problem Solving
Written Communications
Decision Making
Innovative Thinking
Prioritization
Recording/Organizing Information
Research
For internal employees; participation in a work from home posture does not make you ineligible to post, however, may require to meet the workplace excellence policy.
Shift:
1st shift (United States of America)
Hours Per Week:
40
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Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in‑office culture with specific requirements for office‑based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role‑specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description: This job is responsible for driving and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include providing analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise‑wide standards. Job expectations include monitoring and testing controls and implementing quality assurance and quality control processes within the LOB or ECF by evaluating data to help identify, track, and report issues and control improvements for remediation.
Line of Business Description
Provide analytical support in executing internal control discipline and operational excellence within a LOB/ECF
Gather and organize data in order to monitor and test the effectiveness of key controls and status of mitigation and action plans
Prepare documentation for the tracking, monitoring, and escalation of risk related issues to management
Acts as an ambassador of the risk culture. Incumbents typically have over 5+ years of risk management and/or LOB/ECF experience. May manage staff
Responsibilities:
Oversees the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise‑wide standards
Supports the monitoring and testing of controls by evaluating data to identify issues and control improvements for remediation
Implements optimized controls and enhanced Quality Assurance (QA) practices to support oversight of common controls
Conducts and coordinates quality inspection reviews to enhance employee performance and control effectiveness
Performs QA activities including executing on controls, managing cases, and reporting results
Executes initiatives by identifying areas of potential testing automation, procedural updates, thematic trends, test script updates, and coaching opportunities to enhance QA program success
Supports the overall management of and research required for regulatory exams, internal audits, and other monitoring and inspection reviews and evaluates data and information relevant to inspection metrics to support governance activities for dashboard reporting
Coordinates and facilitates reviews to enhance control effectiveness as part of oversight responsibilities
Supports the monitoring and testing of controls by evaluating data to identify issues and common control improvements
Lead and manage initiatives associated to oversight program needs and deliverables by identifying areas of potential automation, procedural updates, and control efficiencies to enhance control environment
Performs research and provides reporting in support of the ETS Engagement Lead model
Required Qualifications:
A minimum 5 years of financial services experience relating to risk management, audit or compliance disciplines
Must have strong verbal & written communication skills, including: questioning, listening, influencing, critical thinking and connecting appropriate solutions to FLU needs. Ability to build and leverage positive relationships with FLU partners.
Strong critical thinking skills and demonstrated ability to balance risk / reward in the decision making process
Strong research, attention to detail, planning, and management organizational skills
Ability to make recommendations and provide guidance to effectively guide tasks
Experience with all aspects of end‑to‑end project management including process improvement/re‑engineering for both process only and/or technology change efforts while ensuring deadlines are met
MS365 Proficiency (Excel, Word, PowerPoint)
Flexibility and ability to effectively work in a changing environment
Ability to simplify analysis and complex information into succinct executive‑level presentations
Desired Qualifications:
ETS knowledge/experience
Intermediate SharePoint experience, including development and maintaining a SP site
Skills:
Controls Management
Issue Management
Monitoring, Surveillance, and Testing
Quality Assurance
Risk Management
Analytical Thinking
Attention to Detail
Critical Thinking
Problem Solving
Written Communications
Decision Making
Innovative Thinking
Prioritization
Recording/Organizing Information
Research
For internal employees; participation in a work from home posture does not make you ineligible to post, however, may require to meet the workplace excellence policy.
Shift:
1st shift (United States of America)
Hours Per Week:
40
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