Mfortsecurity
Concierge Response Ambassador $21/HR- Need 2nd & 3rd Shift Avail
Mfortsecurity, Chicago, Illinois, United States, 60290
Overview
MFort Security Services is a trusted provider of contract security services based in Chicago, Illinois. Our mission is to deliver high-quality, client-focused service while building lasting partnerships. We pride ourselves on employing experienced, professional, and friendly security staff who reflect our commitment to safety and excellence. We invest in our employees through training, ongoing support, and a strong company culture. Our leadership team brings deep industry knowledge and is dedicated to exceeding expectations in every client engagement.
Position Summary We are seeking a professional and motivated
Concierge Ambassador
to join our team. This position is responsible for leading the lobby at premium residential buildings—set the tone for service, oversee front desk ops, and partner with the client/leasing team. Strong admin and people skills required.
Key Responsibilities
Greet residents/guests, manage visitors/access, handle packages
Coordinate daily schedules with client/leasing; do property rounds and respond to issues
Lead and coach the concierge team; “own” the lobby experience
Oversee front desk operations including visitor management, access control, and package handling
Handle administrative tasks such as emails, logging information, and filing as required
Communicate effectively with clients, residents, MFort supervisors, and team members
Enforce company policies, site post orders, and standard operating procedures
Perform other duties as assigned by site management or MFort leadership
Qualifications
18+; HS diploma/GED
Valid IL PERC & 20-hr security training (or ability to obtain)
3+ years concierge/front desk leadership
Excellent customer service, communication, multitasking; reliable under pressure
Able to stand/walk for extended periods; pass drug/background checks
Schedule & Compensation
Shift: Varies – Responsible for covering all shifts (1st, 2nd, 3rd) at various luxury high-rise buildings
Pay Rate: $23.00 per hour and progressive pay to $24- $25 per hour within 90 days
Company Description MFort Security is a professional security services provider specializing in concierge-style security and front desk coverage for luxury residential and commercial properties. With a strong presence in downtown Chicago and surrounding areas, our mission goes beyond protection—we focus on creating safe, welcoming environments where residents and staff feel respected and supported.
At MFort, we prioritize employee loyalty and growth. We offer competitive pay, benefits, flexible scheduling, and a clear path for advancement. Our team members are more than uniforms—they’re the face of our company, and we treat them as such. That’s why we recognize their contributions, foster long-term loyalty, and provide the tools and training they need to succeed. If you\'re professional, dependable, and looking to grow with a company that values you—MFort is the place for you.
Equal Opportunity Employer Equal Opportunity Employer – M/F/D/V
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
Security and Investigations
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Position Summary We are seeking a professional and motivated
Concierge Ambassador
to join our team. This position is responsible for leading the lobby at premium residential buildings—set the tone for service, oversee front desk ops, and partner with the client/leasing team. Strong admin and people skills required.
Key Responsibilities
Greet residents/guests, manage visitors/access, handle packages
Coordinate daily schedules with client/leasing; do property rounds and respond to issues
Lead and coach the concierge team; “own” the lobby experience
Oversee front desk operations including visitor management, access control, and package handling
Handle administrative tasks such as emails, logging information, and filing as required
Communicate effectively with clients, residents, MFort supervisors, and team members
Enforce company policies, site post orders, and standard operating procedures
Perform other duties as assigned by site management or MFort leadership
Qualifications
18+; HS diploma/GED
Valid IL PERC & 20-hr security training (or ability to obtain)
3+ years concierge/front desk leadership
Excellent customer service, communication, multitasking; reliable under pressure
Able to stand/walk for extended periods; pass drug/background checks
Schedule & Compensation
Shift: Varies – Responsible for covering all shifts (1st, 2nd, 3rd) at various luxury high-rise buildings
Pay Rate: $23.00 per hour and progressive pay to $24- $25 per hour within 90 days
Company Description MFort Security is a professional security services provider specializing in concierge-style security and front desk coverage for luxury residential and commercial properties. With a strong presence in downtown Chicago and surrounding areas, our mission goes beyond protection—we focus on creating safe, welcoming environments where residents and staff feel respected and supported.
At MFort, we prioritize employee loyalty and growth. We offer competitive pay, benefits, flexible scheduling, and a clear path for advancement. Our team members are more than uniforms—they’re the face of our company, and we treat them as such. That’s why we recognize their contributions, foster long-term loyalty, and provide the tools and training they need to succeed. If you\'re professional, dependable, and looking to grow with a company that values you—MFort is the place for you.
Equal Opportunity Employer Equal Opportunity Employer – M/F/D/V
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
Security and Investigations
#J-18808-Ljbffr