Zurich North America
General Liability Litigated Claims Specialist (Construction)
Zurich North America, Rocky Hill, Connecticut, us, 06067
General Liability Litigated Claims Specialist (Construction)
Join to apply for the
General Liability Litigated Claims Specialist (Construction)
role at
Zurich North America .
At Zurich North America Claims we acknowledge that work life‑balance and flexibility are a priority. The hybrid work model emphasizes flexibility, allowing claims employees to work at their preferred location while fostering in‑person collaboration when needed.
About the Role We are seeking a Litigated Claims Specialist to join our high‑performing Commercial General Liability Construction team. If you are passionate about resolving complex issues, collaborating with sharp legal and business minds, and delivering outstanding service to clients, this role could be the next exciting step in your career.
Selected candidates will report on a hybrid work schedule to one of the Zurich offices in Atlanta, GA; Maitland, FL; Addison, TX; Schaumburg, IL; Rocky Hill, CT; or Parsippany, NJ.
What You Will Do
Handle complex litigated claims from start to finish with a focus on quality, efficiency, and service excellence.
Partner closely with internal and external counsel, underwriters, and risk professionals.
Provide clear, timely communication to customers and stakeholders throughout the claim process.
Ensure claims are handled in accordance with regulatory standards and company protocols.
You’ll be empowered to own your claims portfolio while contributing to Zurich’s commitment to industry leadership and customer trust.
Basic Qualifications
Bachelor’s Degree and 3+ years of experience in Claims or Insurance, or
Zurich Certified Insurance Apprentice, including an associate degree, with 3+ years of experience in Commercial General Liability Claims, or
Completion of Zurich Claims Training Program with 2+ years of experience in Claims or Insurance, or
High School Diploma or Equivalent with 5+ years of experience in Commercial General Liability Claims AND
Must obtain and maintain required adjuster license(s).
Knowledge of insurance regulations, markets, and products.
Proficiency in Microsoft Office.
Preferred Qualifications
5+ years of experience handling Commercial General Liability claims.
5+ years of experience handling Construction claims.
Work experience with a carrier.
Effective verbal and written communication skills.
Strong analytical, critical thinking, and problem‑solving skills.
Excellent time management, prioritization, and multi‑tasking abilities.
Experience in team collaboration and building cross‑functional relationships.
Proficiency in explaining complex financial and actuarial concepts.
Ability to assess the scope and exposure of moderately complex claims.
Expertise in the reserving process for indemnity and expenses.
Capability to develop and execute negotiation strategies.
Skill in identifying nuances in customer and business partner interactions.
Proficiency in presenting claim resolution information to stakeholders.
As an insurance company, Zurich is subject to 18 U.S. Code § 1033.
Zurich maintains a comprehensive employee benefits package for employees and eligible dependents and offers competitive compensation. For more information about our Total Rewards, please click here.
Zurich is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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General Liability Litigated Claims Specialist (Construction)
role at
Zurich North America .
At Zurich North America Claims we acknowledge that work life‑balance and flexibility are a priority. The hybrid work model emphasizes flexibility, allowing claims employees to work at their preferred location while fostering in‑person collaboration when needed.
About the Role We are seeking a Litigated Claims Specialist to join our high‑performing Commercial General Liability Construction team. If you are passionate about resolving complex issues, collaborating with sharp legal and business minds, and delivering outstanding service to clients, this role could be the next exciting step in your career.
Selected candidates will report on a hybrid work schedule to one of the Zurich offices in Atlanta, GA; Maitland, FL; Addison, TX; Schaumburg, IL; Rocky Hill, CT; or Parsippany, NJ.
What You Will Do
Handle complex litigated claims from start to finish with a focus on quality, efficiency, and service excellence.
Partner closely with internal and external counsel, underwriters, and risk professionals.
Provide clear, timely communication to customers and stakeholders throughout the claim process.
Ensure claims are handled in accordance with regulatory standards and company protocols.
You’ll be empowered to own your claims portfolio while contributing to Zurich’s commitment to industry leadership and customer trust.
Basic Qualifications
Bachelor’s Degree and 3+ years of experience in Claims or Insurance, or
Zurich Certified Insurance Apprentice, including an associate degree, with 3+ years of experience in Commercial General Liability Claims, or
Completion of Zurich Claims Training Program with 2+ years of experience in Claims or Insurance, or
High School Diploma or Equivalent with 5+ years of experience in Commercial General Liability Claims AND
Must obtain and maintain required adjuster license(s).
Knowledge of insurance regulations, markets, and products.
Proficiency in Microsoft Office.
Preferred Qualifications
5+ years of experience handling Commercial General Liability claims.
5+ years of experience handling Construction claims.
Work experience with a carrier.
Effective verbal and written communication skills.
Strong analytical, critical thinking, and problem‑solving skills.
Excellent time management, prioritization, and multi‑tasking abilities.
Experience in team collaboration and building cross‑functional relationships.
Proficiency in explaining complex financial and actuarial concepts.
Ability to assess the scope and exposure of moderately complex claims.
Expertise in the reserving process for indemnity and expenses.
Capability to develop and execute negotiation strategies.
Skill in identifying nuances in customer and business partner interactions.
Proficiency in presenting claim resolution information to stakeholders.
As an insurance company, Zurich is subject to 18 U.S. Code § 1033.
Zurich maintains a comprehensive employee benefits package for employees and eligible dependents and offers competitive compensation. For more information about our Total Rewards, please click here.
Zurich is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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