Novant Health
Overview
Novant Health is seeking a detail-oriented and customer-focused
Patient Services Coordinator III
to join our remarkable team. In this role, you’ll play a key part in creating a seamless patient experience while supporting providers and staff across multiple administrative functions. Why Novant Health? When you join Novant Health, you join a team committed to delivering remarkable experiences for every patient, every time. We empower our team members with the tools, training, and growth opportunities to succeed—while making a meaningful impact in the lives of those we serve. We value diversity and inclusion and invite applicants from all group dynamics to apply to our exciting career opportunities. Responsibilities
Ensure timely and accurate entry of
patient demographics, insurance details, charges, and collections . Manage and schedule
patient appointments
with precision and care. Deliver excellent service by assisting patients and families with administrative needs. Cross-train across multiple
administrative support functions
to provide flexible, team-based support. Contribute to a collaborative environment where
quality care meets quality service—in every dimension, every time . It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time. Our team members are part of an environment that fosters teamwork, team member engagement and community involvement. The successful team member has a commitment to leveraging diversity and inclusion in support of quality care. All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm". Qualifications
Education:
High School Diploma or GED, required. Experience:
One year of clerical experience in medical office setting, required. Other related experience may be considered in lieu of medical office experience. Additional skills required:
Knowledge of medical office software for updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity with coding requirements for practice specialty. Additional skills preferred:
Proficient in use of all computer software utilized in practice. It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.
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Novant Health is seeking a detail-oriented and customer-focused
Patient Services Coordinator III
to join our remarkable team. In this role, you’ll play a key part in creating a seamless patient experience while supporting providers and staff across multiple administrative functions. Why Novant Health? When you join Novant Health, you join a team committed to delivering remarkable experiences for every patient, every time. We empower our team members with the tools, training, and growth opportunities to succeed—while making a meaningful impact in the lives of those we serve. We value diversity and inclusion and invite applicants from all group dynamics to apply to our exciting career opportunities. Responsibilities
Ensure timely and accurate entry of
patient demographics, insurance details, charges, and collections . Manage and schedule
patient appointments
with precision and care. Deliver excellent service by assisting patients and families with administrative needs. Cross-train across multiple
administrative support functions
to provide flexible, team-based support. Contribute to a collaborative environment where
quality care meets quality service—in every dimension, every time . It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time. Our team members are part of an environment that fosters teamwork, team member engagement and community involvement. The successful team member has a commitment to leveraging diversity and inclusion in support of quality care. All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm". Qualifications
Education:
High School Diploma or GED, required. Experience:
One year of clerical experience in medical office setting, required. Other related experience may be considered in lieu of medical office experience. Additional skills required:
Knowledge of medical office software for updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity with coding requirements for practice specialty. Additional skills preferred:
Proficient in use of all computer software utilized in practice. It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.
#J-18808-Ljbffr