Goldfish Swim School
Front Desk Sales Associate
Goldfish Swim School, Silver Spring, Maryland, United States, 20900
Benefits
Company parties
Employee discounts
Free uniforms
Opportunity for advancement
Training & development
At Goldfish Swim School, we care about providing top‑notch swim lessons. We also have a reputation for our
golden
experience & WOW customer service, thanks to the culture created by our team members. Our team is growing, and we are looking for individuals who are enthusiastic, have a can‑do perspective, and enjoy working with kids. We provide paid training, reliable scheduling, a rewarding work environment and a one‑of‑a‑kind culture that practices our core values as much as we practice our swim skills!
Front Desk Sales Associates introduce families to our program and guide them through their first days at Goldfish and support swimmers as they progress from mini and junior swimmers to gliders and pros.
Primary Responsibilities
Provide WOW! Customer Service to our members
Assist with class scheduling and billing
Build rapport with parents and family members
Work in a sales capacity to sell new memberships and retain existing members
Use observation, conversation and relationship‑development skills to identify parent concerns and offer solutions
Complete Salesforce tasks to contact online inquiries and answer questions
Care for the school by managing inventory and completing light cleaning tasks
Fulfill other duties or responsibilities as assigned by your employer
Perks and Benefits
Culture-driven company
Great pay ($18‑$20 per hour)
Thorough, paid training & free lifeguard, CPR & AED certification
Set weekly schedule - always know when you’re working
Social opportunities
Free swim lessons for children & siblings
Weekday lessons end at 8:00pm (no late nights), no Saturday/Sunday nights
Requirements
Ability to work with children
Excellent communication and organizational skills
Phone, text, email and computer skills
Ability to perform physical job functions, including standing for extended periods, working from an upright (standing) desk as well as lifting, reaching and bending and light cleaning
Ability to complete lifeguard, CPR & AED certification class as part of training and lifeguard as needed, working in a hot and humid pool setting; assisting with lifeguard duties as needed
High school diploma or equivalent required
Our Core Values
We go above and beyond with every detail to create a GOLDEN experience
We believe in nurturing a culture that provides WOW customer service
We do the right things, make the right decisions and treat people with Integrity, Compassion and Trust
We meet and exceed expectations so you see Extraordinary Results
We make a big deal out of life’s accomplishments by remembering to Celebrate!
At Goldfish Swim School – Silver Spring, our core values are at the heart of everything we do and are behind every decision we make, both in water and in life. That includes the commitment to treating all people with integrity, compassion and trust. We’re dedicated to building a team who is diverse in background, identity, perspective, culture and experience.
As a proud equal opportunity employer, we value the qualities and characteristics that make you who you are. If you think you can see yourself as part of the GOLDEN Experience, we encourage you to continue and apply!
#J-18808-Ljbffr
Company parties
Employee discounts
Free uniforms
Opportunity for advancement
Training & development
At Goldfish Swim School, we care about providing top‑notch swim lessons. We also have a reputation for our
golden
experience & WOW customer service, thanks to the culture created by our team members. Our team is growing, and we are looking for individuals who are enthusiastic, have a can‑do perspective, and enjoy working with kids. We provide paid training, reliable scheduling, a rewarding work environment and a one‑of‑a‑kind culture that practices our core values as much as we practice our swim skills!
Front Desk Sales Associates introduce families to our program and guide them through their first days at Goldfish and support swimmers as they progress from mini and junior swimmers to gliders and pros.
Primary Responsibilities
Provide WOW! Customer Service to our members
Assist with class scheduling and billing
Build rapport with parents and family members
Work in a sales capacity to sell new memberships and retain existing members
Use observation, conversation and relationship‑development skills to identify parent concerns and offer solutions
Complete Salesforce tasks to contact online inquiries and answer questions
Care for the school by managing inventory and completing light cleaning tasks
Fulfill other duties or responsibilities as assigned by your employer
Perks and Benefits
Culture-driven company
Great pay ($18‑$20 per hour)
Thorough, paid training & free lifeguard, CPR & AED certification
Set weekly schedule - always know when you’re working
Social opportunities
Free swim lessons for children & siblings
Weekday lessons end at 8:00pm (no late nights), no Saturday/Sunday nights
Requirements
Ability to work with children
Excellent communication and organizational skills
Phone, text, email and computer skills
Ability to perform physical job functions, including standing for extended periods, working from an upright (standing) desk as well as lifting, reaching and bending and light cleaning
Ability to complete lifeguard, CPR & AED certification class as part of training and lifeguard as needed, working in a hot and humid pool setting; assisting with lifeguard duties as needed
High school diploma or equivalent required
Our Core Values
We go above and beyond with every detail to create a GOLDEN experience
We believe in nurturing a culture that provides WOW customer service
We do the right things, make the right decisions and treat people with Integrity, Compassion and Trust
We meet and exceed expectations so you see Extraordinary Results
We make a big deal out of life’s accomplishments by remembering to Celebrate!
At Goldfish Swim School – Silver Spring, our core values are at the heart of everything we do and are behind every decision we make, both in water and in life. That includes the commitment to treating all people with integrity, compassion and trust. We’re dedicated to building a team who is diverse in background, identity, perspective, culture and experience.
As a proud equal opportunity employer, we value the qualities and characteristics that make you who you are. If you think you can see yourself as part of the GOLDEN Experience, we encourage you to continue and apply!
#J-18808-Ljbffr