United Airlines
Director - Quality Assurance & Regulatory Compliance
United Airlines, Chicago, Illinois, United States, 60290
Director - Quality Assurance & Regulatory Compliance
3 days ago – Be among the first 25 applicants. Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip‑top shape. Job Overview And Responsibilities
Directs the Quality Audit, Regulatory Standards and Fuel Technical team within Technical Operations. Accountable for the identification, monitoring and reporting of critical quality and regulatory program objectives to the Managing Director CASS for dissemination to the CASS Review Board and FAA leadership. Conducts system / process evaluations within Technical Operations, external suppliers, and the United Repair Station to measure the performance of United's inspection program including maintenance, preventive maintenance, and alterations. Validates compliance with regulatory and industry standards, assures corrective actions for noncompliance, and identifies opportunities to improve organizational policies, procedures, and processes. Oversees monitoring, incorporation and validation of Airworthiness Directive and other rulemaking activity. Maintains oversight and administration of the Fuel Technical Program including the associated user manual. Responsible for numerous sections of the General Maintenance Manual (GMM) and has oversight responsibility for remaining Technical Operations policy and procedures. Hybrid out of Chicago Minimum Qualifications
Bachelor's degree or 4+ years of relevant work experience. Aviation management, engineering, or a related field. Hold an FAA Aircraft and Powerplant (A&P) certificate, with demonstrated experience in line maintenance and /or heavy maintenance operations. 10+ years of related regulatory / quality assurance program experience within FAA part 121 air carrier operations. Hands‑on involvement in auditing, compliance monitoring, and CASS program implementation to ensure continuous airworthiness and regulatory adherence. In‑depth knowledge of FAA part 121 regulations. Ability to develop, implement, and oversee quality assurance strategies that ensure compliance with safety standards and reporting of defects or unairworthy conditions to the FAA. Must be legally authorized to work in the United States for any employer without sponsorship. Successful completion of interview required to meet job qualification. Reliable, punctual attendance is an essential function of the position. Preferred Qualifications
Master's degree or related experience. Advanced certifications such as FAA Aviation Safety Inspector credentials or specialized training in SMS. Experience in major airline environments, including oversight of evaluation programs, hazard identification, risk mitigation, and integration with broader SMS framework under part 121. The base pay range for this role is $155,895.00 to $202,960.00. This position is also eligible for bonus and/or long‑term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation. Seniority level
Director Employment type
Full‑time Job function
Quality Assurance Industries
Airlines and Aviation
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3 days ago – Be among the first 25 applicants. Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip‑top shape. Job Overview And Responsibilities
Directs the Quality Audit, Regulatory Standards and Fuel Technical team within Technical Operations. Accountable for the identification, monitoring and reporting of critical quality and regulatory program objectives to the Managing Director CASS for dissemination to the CASS Review Board and FAA leadership. Conducts system / process evaluations within Technical Operations, external suppliers, and the United Repair Station to measure the performance of United's inspection program including maintenance, preventive maintenance, and alterations. Validates compliance with regulatory and industry standards, assures corrective actions for noncompliance, and identifies opportunities to improve organizational policies, procedures, and processes. Oversees monitoring, incorporation and validation of Airworthiness Directive and other rulemaking activity. Maintains oversight and administration of the Fuel Technical Program including the associated user manual. Responsible for numerous sections of the General Maintenance Manual (GMM) and has oversight responsibility for remaining Technical Operations policy and procedures. Hybrid out of Chicago Minimum Qualifications
Bachelor's degree or 4+ years of relevant work experience. Aviation management, engineering, or a related field. Hold an FAA Aircraft and Powerplant (A&P) certificate, with demonstrated experience in line maintenance and /or heavy maintenance operations. 10+ years of related regulatory / quality assurance program experience within FAA part 121 air carrier operations. Hands‑on involvement in auditing, compliance monitoring, and CASS program implementation to ensure continuous airworthiness and regulatory adherence. In‑depth knowledge of FAA part 121 regulations. Ability to develop, implement, and oversee quality assurance strategies that ensure compliance with safety standards and reporting of defects or unairworthy conditions to the FAA. Must be legally authorized to work in the United States for any employer without sponsorship. Successful completion of interview required to meet job qualification. Reliable, punctual attendance is an essential function of the position. Preferred Qualifications
Master's degree or related experience. Advanced certifications such as FAA Aviation Safety Inspector credentials or specialized training in SMS. Experience in major airline environments, including oversight of evaluation programs, hazard identification, risk mitigation, and integration with broader SMS framework under part 121. The base pay range for this role is $155,895.00 to $202,960.00. This position is also eligible for bonus and/or long‑term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation. Seniority level
Director Employment type
Full‑time Job function
Quality Assurance Industries
Airlines and Aviation
#J-18808-Ljbffr