Broylman Memorial Group
Cemetery Sales Office Administrator
Broylman Memorial Group, Farmington, New Mexico, us, 87499
Overview
COME BE PART OF A FAST GROWING, SUPPORTIVE TEAM WHERE YOU CAN MAKE A MEANINGFUL IMPACT! Join a compassionate and professional team with a fast growing company in a meaningful role supporting families during life’s most important moments. We’re seeking an organized and empathetic office administrator to help manage the daily operations of our cemetery sales office. This position offers variety, purpose, and the opportunity to make a positive impact in people's lives. Job Description
Job Title:
Cemetery Office Administrator Location:
Rest Haven Memorial Park, Russellville, Arkansas Job Type:
Full-Time Reports To:
Cemetery Sales Manager Job Overview
The Cemetery Office Administrator plays a key role in supporting our cemetery sales team and ensuring a compassionate experience for the families we serve. You’ll handle day-to-day administrative duties, provide front-line customer service, and assist in maintaining records, schedules, and sales documentation. If you’re highly organized, empathetic, and reliable, we’d love to hear from you. Key Responsibilities
Administrative & Office Support: Answer phones, respond to inquiries, and greet families and visitors Administrative & Office Support: Prepare and maintain contracts, deeds, and legal paperwork Administrative & Office Support: Manage digital and physical records for property sales and arrangements Administrative & Office Support: Schedule appointments for families and sales team members Administrative & Office Support: Track burial plot inventory and memorial product availability Administrative & Office Support: Process payments, issue receipts, and assist with financial documentation Administrative & Office Support: Support timekeeping and general office needs Customer Service & Family Assistance: Offer caring and professional support to families during difficult times Customer Service & Family Assistance: Explain cemetery services, options, and pricing clearly and compassionately Customer Service & Family Assistance: Coordinate with funeral homes, clergy, and cemetery staff for service arrangements Customer Service & Family Assistance: Maintain confidentiality and professionalism in all interactions Sales & Marketing Support: Assist sales team with scheduling, paperwork, and follow-ups Sales & Marketing Support: Maintain customer records and sales databases Sales & Marketing Support: Help update brochures, pricing sheets, and promotional materials Sales & Marketing Support: Support planning for cemetery tours and community outreach events Office & Records Management: Maintain accurate cemetery mapping and plot records Office & Records Management: Ensure compliance with state and local regulations Office & Records Management: Order and track office supplies as needed Qualifications
Education & Experience: High school diploma or equivalent required Associate’s or bachelor’s degree preferred Minimum of 2 years in administrative, customer service, or sales support Experience in cemetery, funeral, or real estate fields is a plus Skills & Competencies: Excellent organization and multitasking abilities Strong communication and interpersonal skills Proficiency in Google Workspace products and/or other similar computer applications Familiarity with CRM software is helpful Ability to remain empathetic, calm, and discreet Additional Requirements: Ability to work occasional evenings or weekends (rare, if ever) Comfort working in a cemetery environment and with grieving families Work Environment & Benefits
Office setting within a cemetery location Interaction with customers, grounds crew, and sales team Compensation
Based on experience $12-14/hour
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COME BE PART OF A FAST GROWING, SUPPORTIVE TEAM WHERE YOU CAN MAKE A MEANINGFUL IMPACT! Join a compassionate and professional team with a fast growing company in a meaningful role supporting families during life’s most important moments. We’re seeking an organized and empathetic office administrator to help manage the daily operations of our cemetery sales office. This position offers variety, purpose, and the opportunity to make a positive impact in people's lives. Job Description
Job Title:
Cemetery Office Administrator Location:
Rest Haven Memorial Park, Russellville, Arkansas Job Type:
Full-Time Reports To:
Cemetery Sales Manager Job Overview
The Cemetery Office Administrator plays a key role in supporting our cemetery sales team and ensuring a compassionate experience for the families we serve. You’ll handle day-to-day administrative duties, provide front-line customer service, and assist in maintaining records, schedules, and sales documentation. If you’re highly organized, empathetic, and reliable, we’d love to hear from you. Key Responsibilities
Administrative & Office Support: Answer phones, respond to inquiries, and greet families and visitors Administrative & Office Support: Prepare and maintain contracts, deeds, and legal paperwork Administrative & Office Support: Manage digital and physical records for property sales and arrangements Administrative & Office Support: Schedule appointments for families and sales team members Administrative & Office Support: Track burial plot inventory and memorial product availability Administrative & Office Support: Process payments, issue receipts, and assist with financial documentation Administrative & Office Support: Support timekeeping and general office needs Customer Service & Family Assistance: Offer caring and professional support to families during difficult times Customer Service & Family Assistance: Explain cemetery services, options, and pricing clearly and compassionately Customer Service & Family Assistance: Coordinate with funeral homes, clergy, and cemetery staff for service arrangements Customer Service & Family Assistance: Maintain confidentiality and professionalism in all interactions Sales & Marketing Support: Assist sales team with scheduling, paperwork, and follow-ups Sales & Marketing Support: Maintain customer records and sales databases Sales & Marketing Support: Help update brochures, pricing sheets, and promotional materials Sales & Marketing Support: Support planning for cemetery tours and community outreach events Office & Records Management: Maintain accurate cemetery mapping and plot records Office & Records Management: Ensure compliance with state and local regulations Office & Records Management: Order and track office supplies as needed Qualifications
Education & Experience: High school diploma or equivalent required Associate’s or bachelor’s degree preferred Minimum of 2 years in administrative, customer service, or sales support Experience in cemetery, funeral, or real estate fields is a plus Skills & Competencies: Excellent organization and multitasking abilities Strong communication and interpersonal skills Proficiency in Google Workspace products and/or other similar computer applications Familiarity with CRM software is helpful Ability to remain empathetic, calm, and discreet Additional Requirements: Ability to work occasional evenings or weekends (rare, if ever) Comfort working in a cemetery environment and with grieving families Work Environment & Benefits
Office setting within a cemetery location Interaction with customers, grounds crew, and sales team Compensation
Based on experience $12-14/hour
#J-18808-Ljbffr